21–30 of 36 posts
I've always loved Stripe. -Does anyone here have recommendations for a good alternative? After using them for 2.5 years, our startup finally started to really scale last month. Now that we are doing more revenue than we have ever done - Stripe compliance has decided our business requires more verification and is currently holding payments for an undisclosed period of time. We are an image management platform for eye…
I've always loved Stripe. -Does anyone here have recommendations for a good alternative? After using them for 2.5 years, our startup finally started to really scale last month. Now that we are doing more revenue than we have ever done - Stripe compliance has decided our business requires more verification and is currently holding payments for an undisclosed period of time. We are an image management platform for eye…
I work at Stripe. I'm sorry for the issues - we've just sent you an update.
Thank you for taking notice and totally clearing this up!
I'd like to take a moment to mention "Increment" which is one of Stripe's publications. It's really good, and each issue is a work of art, in the literal sense. It takes care to consider viewpoints from more parts of the org than just engineering, which is something we can all appreciate.
> One former employee I spoke to mentioned that building products at Stripe was easy. Building them in terms of knowing what customers want, sure. Shipping is another matter; layers of approval and signoff (don’t use the “bureaucracy” word) have accreted. As you’d expect. Stripe 2021 and beyond is not Stripe 2011, again as you’d expect. Agreed the leadership is strong. The culture is a moving train and as people from…
I've always loved Stripe. -Does anyone here have recommendations for a good alternative? After using them for 2.5 years, our startup finally started to really scale last month. Now that we are doing more revenue than we have ever done - Stripe compliance has decided our business requires more verification and is currently holding payments for an undisclosed period of time. We are an image management platform for eye…
Whether it’s paypal, stripe or whomever else, it’s completely absurd that they can just hold your money hostage for indefinite period of time for no reason.
I've always loved Stripe. -Does anyone here have recommendations for a good alternative? After using them for 2.5 years, our startup finally started to really scale last month. Now that we are doing more revenue than we have ever done - Stripe compliance has decided our business requires more verification and is currently holding payments for an undisclosed period of time. We are an image management platform for eye…
Whether it’s paypal, stripe or whomever else, it’s completely absurd that they can just hold your money hostage for indefinite period of time for no reason.
Earlier quoted context omitted.
Sure but for some of these stories, the provider is clearly just incompetent. I’ve read of PayPal holding $100,000 for 6+ months with no reason given or response. That goes far beyond an anti-fraud measure.
If you delay payments to them for similar reason, you'll probably get an invitation to a court. How come you can't complain to the court about such a behavior?
That said the fastest way to a resolution is often exactly this. Either get a lawyer to send a letter saying you're gonna file in court, or just file for arbitration yourself.
If money on that scale is at stake, this is a comparatively cheap way to make sure a real human looks at the problem.
I've always loved Stripe. -Does anyone here have recommendations for a good alternative? After using them for 2.5 years, our startup finally started to really scale last month. Now that we are doing more revenue than we have ever done - Stripe compliance has decided our business requires more verification and is currently holding payments for an undisclosed period of time. We are an image management platform for eye…
I work at Stripe. I'm sorry for the issues - we've just sent you an update.