Apple expands independent repair program to Mac after US antitrust investigation

Post by wonnage » Mon, Aug 17, 2020, 9:45 PM UTC

crazygringo wrote: post #17

rasz wrote: post #2

Just as a reminder, their phone "independent repair program" has you signing rights to your business away (you are forced to let apple audit you at any time, you have to share personal client data on all of your clients with apple. All of this not limited to Apple repair part of your business) for the right to: - remove battery / screen from client device - send battery / screen to Apple with all clients personal inf…

> you are forced to let apple audit you at any time, you have to share personal client data on all of your clients with apple I assume they want to be able to confirm the shops aren't also buying counterfeit Chinese components on the side and swapping them in for the genuine ones. I also assume they want the repair information to feed into their tracking of the history of the device, as it can affect warranty, AppleC…

Post by jhallenworld » Mon, Aug 17, 2020, 9:47 PM UTC

maire wrote: post #24

legulere wrote: post #6

This is Apple trying to do the least that allows them to get away from more regulation.

The goal should be self repair. I want the manuals and parts so I can make my own repair.

Post by [deleted] » Mon, Aug 17, 2020, 9:53 PM UTC

wonnage wrote: post #32

crazygringo wrote: post #17

Earlier quoted context omitted.

> you are forced to let apple audit you at any time, you have to share personal client data on all of your clients with apple I assume they want to be able to confirm the shops aren't also buying counterfeit Chinese components on the side and swapping them in for the genuine ones. I also assume they want the repair information to feed into their tracking of the history of the device, as it can affect warranty, AppleC…

Once you buy the device why the hell should Apple prevent someone from putting a counterfeit battery/screen/whatever inside of it? Sure, people might be defrauding AppleCare, but that's their problem - there's no reasonable justification for why they should be able to regulate who fixes their devices.

Post by mikepurvis » Mon, Aug 17, 2020, 9:58 PM UTC

cmroanirgo wrote: post #11

rasz wrote: post #5

Earlier quoted context omitted.

It will cost you ~$450 in a real independent shop. Apples only option for repairing logic boards was always swapping whole thing for $850-1600 or up-sell to a new device.

This is my experience too. An unexpected failure on my 2013 mba and Apple suggested new logic boards with no guarantee of fix the problem & recommended a new mba. I literally went across the road and a flat fee of $500 got me going again. He desoldered a few components and replaced with parts taken from a spare mba mobo. Couldn't be happier.

Post by virtue3 » Mon, Aug 17, 2020, 10:01 PM UTC

rasz wrote: post #2

Just as a reminder, their phone "independent repair program" has you signing rights to your business away (you are forced to let apple audit you at any time, you have to share personal client data on all of your clients with apple. All of this not limited to Apple repair part of your business) for the right to: - remove battery / screen from client device - send battery / screen to Apple with all clients personal inf…