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Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

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Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#291

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Do you think businesses are allowed to just take your money, laugh, and refuse service for no reason? People spend large sums of money for this tool. They can't just delete your balance because they feel like it.

> Do you think businesses are allowed to just take your money, laugh, and refuse service for no reason? > People spend large sums of money for this tool. They can't just delete your balance because they feel like it. Unfortunately, in the US, they can. I'm not a lawyer working in this area, but my understanding is that companies are in general free to stop doing business with any customer at any time (other than reas…

They can not prolong the contract but obviously they still have to provide the service you already paid for. Imagine paying for 1 year of Netflix and one week later Netflix decides to cut you off. Does that make sense?

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#292

Earlier quoted context omitted.

I am engineer by trade. If I pushed an update which wrongly busted my customer's usage limits at a trillion dollar company, I would expect to get fired. Alongside my EM.

This is not how any engineering workplace anywhere operates.

There are more software engineers outside the first-world than there are within.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#293

Earlier quoted context omitted.

That's malicious and I think this is scamming from the literal money (you didn't do anything wrong, you executed one command and they scammed you out of the fair usage you paid for). Please raise the ticket or at least GitHub issue for visibility. Sooner or later some sort of complaint to the relevant trade authority should happen - this is a scam operation at this point.

No. Hanlon's razor applies here.

ok, how is this adequately explained by stupidity?

If it is adequately explained by stupidity then you should be able to get it to display the same behavior without mentioning OpenClaw? Do you have any theory as to what stupid thing they have done to make this happen, non-maliciously? Because, Hanlon's razor doesn't just work by saying Hanlon's razor - you have to actually explain how the stupidity happened.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#294

Earlier quoted context omitted.

That's malicious and I think this is scamming from the literal money (you didn't do anything wrong, you executed one command and they scammed you out of the fair usage you paid for). Please raise the ticket or at least GitHub issue for visibility. Sooner or later some sort of complaint to the relevant trade authority should happen - this is a scam operation at this point.

There are many possible explanations for this outcome to have occurred other than malice. If you're an engineer by trade, consider how many bugs you've been responsible for over the course of your career that you didn't intend. Probably a lot. How about we turn down the heat, everyone?

> consider how many bugs you've been responsible for over the course of your career that you didn't intend.

Through some amount of carelessness that ended up costing people money? 0.

Maybe 1 if you want to count the automated monthly charging system that did over charge (extra erroneous charges for the same month) a handful of clients too many times. I noticed before anyone else did, and all of those 1am charges were reversed before 4am. So I don't think that one counts because it was a boring bug that would have been very bad if I wasn't paying attention.

Incompetence to the point of negligence can reasonably be considered malicious. If you're an engineer by trade, you have an ethical and professional responsibility to make sure things like this can't happen. And then, when bugs introduce said complications, fixing them, and remediating the damage.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#295

Earlier quoted context omitted.

That's malicious and I think this is scamming from the literal money (you didn't do anything wrong, you executed one command and they scammed you out of the fair usage you paid for). Please raise the ticket or at least GitHub issue for visibility. Sooner or later some sort of complaint to the relevant trade authority should happen - this is a scam operation at this point.

There are many possible explanations for this outcome to have occurred other than malice. If you're an engineer by trade, consider how many bugs you've been responsible for over the course of your career that you didn't intend. Probably a lot. How about we turn down the heat, everyone?

Nah, however this was implemented this was a clear and obvious probable side effect. If they want to block the access at the mention of openclaw, that’s silly but mostly harmless, but why charge extra for an ambiguous case? At best that’s incredibly lazy, which for a company with as much money, influence, and power as Anthropic, is equivalent to malice.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#296

Earlier quoted context omitted.

Yeah they probably just typed in "Hey Claude, figure out a way to get our inference spend under control - no mistakes!" and shipped it

Also they ain't wrong. In what other context does OpenClaw get mentioned? "You may not use our service if you mention OpenClaw" is a harsh line but hardly illegal or forbidden any more than any other service restriction (i.e. no use allowed for high-stakes financial modeling). Don't like it, cancel your plan.

There's a lot of people making tools for coding with LLMs and those have a high chance of mentioning OpenClaw somewhere.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#297

Earlier quoted context omitted.

> The point I'm making is that I don't think Anthropic or OpenAI would have ever gotten significant traction if they didn't have flat-rate plans... That seems likely. If people had to pay their share of the actual all-in cost of the service (rather than having it be subsidized by investors with extremely deep pockets and a small handful of corporate customers), very, very few regular people would use it. The point th…

The crux of my argument is that there is a timeline where people would've paid the all-in cost of the service, with margin, as a flat-rate sub. The $20 rate was not sustainable when factoring in training costs but if not for DeepSeek they could have simply raised the prices rather than gestures broadly whatever the fuck is going on at Anthropic now, with a new PR fumble every three days. If the Chinese models didn't…

There’s also the “prepaid” alternative. Especially if you’re skittish about budgets. You topup you account for $10, and when you overflow (maybe by setting an alert to around $8), you can add an extra 5$ to make it to the end without interruption.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#298
post #270

Earlier quoted context omitted.

You're right. They'd prefer to fire 7% of their team that did nothing wrong instead.

Did Anthropic announce layoffs that I missed?

They will by next year.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#299

Earlier quoted context omitted.

When you signed up, you agreed you understood the line - which is whatever Anthropic decides the line is. Legally, the line hasn't changed at all, nor has your moral position relative to Anthropic. Don't like it, cancel, but it was always the deal. This is, by the way, the same legal principle that the website you are posting on, right now, uses. Some uses are prohibited. Not every line need be explicit. You aren't a…

If you’re paying for it, they can’t just arbitrarily deny you service for made up reasons. I would cancel, but then I would also charge back my payment I’m not getting my promised service for.

Sure they can. But they have to refund your money.

Re: Claude Code refuses requests or charges extra if your commits mention "OpenClaw"

#300

Earlier quoted context omitted.

Yeah they probably just typed in "Hey Claude, figure out a way to get our inference spend under control - no mistakes!" and shipped it

Also they ain't wrong. In what other context does OpenClaw get mentioned? "You may not use our service if you mention OpenClaw" is a harsh line but hardly illegal or forbidden any more than any other service restriction (i.e. no use allowed for high-stakes financial modeling). Don't like it, cancel your plan.

Where is this restriction documented?
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