Earlier quoted context omitted.
I once interviewed over a video call. I asked, "I notice you have an open office there. Where do the developers sit in relation to the sales and customer service teams?" They cut the interview short, and I never heard from them again. They know we don't like sitting next to someone yapping on the phone all day. They just don't care .
Bingo. They know it reduces productivity but apparently the productivity hit is worth the cost savings. And frankly, from a business perspective, they could be right. Just don't tell me its "to enhance collaboration" [don't pee on my leg and tell me it's raining]. Perhaps I was too harsh, there probably are some businesses that actually don't know that developers are much different from customers support, accountants…
Or the cost savings are reaped by different people than those who bear the productivity hit.