Earlier quoted context omitted.
I am increasingly wary of buying things that might be in this category from Amazon.
Amazon does much better then Wal-Mart, but in either case I’ve found the best experience is to only buy products being sold by Amazon or Wal-Mart directly. I love the idea of facilitating small businesses selling through Amazon and Wal-mart, but in practice the feature is just abused by fraudsters, scammers, and disaster profiteers. The few legit sellers on either platform often don’t deal well with customer inquirie…
Mcmaster.com is the best e-commerce site I've ever used
281–290 of 501 posts
Re: Mcmaster.com is the best e-commerce site I've ever used
#282Re: Mcmaster.com is the best e-commerce site I've ever used
#283Earlier quoted context omitted.
Not at all. My rate is very high, so saving a day of my time saves them way more. The burn rate on some of these projects is hundreds of thousands, millions a day. Saving time when your on the critical path (as mechanical design typically is) is worth that much. Once the design is finished there is a whole army of manufacturing engineers and sourcing folks that can drive the cost down. That's not the niche that mcmas…
If it's a commonly used item, it would be much more efficient to pay an entry level CAD guy to draw up a parametric screw part. Add in toolsolids of all the subtracts that the component will do (taps, CBore, clearance), and supplier call outs. It starts to become efficient.
In my experience, the overhead of what you suggest is significant. Leading and instructing an employee or subcontractor, dealing with learning curves, etc. It sounds nice, but the logic in the GP comment is sound (i.e. that spending 2x or 3x the price for what you get can be worth it in most cases).
Re: Mcmaster.com is the best e-commerce site I've ever used
#284Mechanical Engineer and product designer here. I've been using mcmaster daily for 20 years to do my job. It is definitely the standard by which all others are judged. I'll gladly pay 2, 3, 5, even 10x the price to get it from McMaster. The service, the CAD models, I have what I need the next day. As an example of the level of their service, you can send them a box of loose parts, no part numbers, no markings, and the…
Alas, for some reason they only cater to the US market and have no presence in the EU, for example. So while it is possible to order from them, it's rather inconvenient as you need to deal with customs/taxes. Digi-Key got this right: you can order DDP, which makes things quick & simple. Incidentally, I am amazed that they don't have a meaningful competitor in the EU. It seems most companies here are stuck in the 80s…
Re: Mcmaster.com is the best e-commerce site I've ever used
#285Earlier quoted context omitted.
Amazon is shockingly bad at parametric searches. Products are routinely miscategorized, often ridiculously so, and frequently have missing or woefully inaccurate parameters (like treating a bundle of four 16 GB SD cards as "64 GB"). Even when Amazon's product parameters are correct, their filters are frequently outdated -- for example, their category for "internal hard drives" has a single filter for "4 TB & Above",…
That's because labeling items with attributes and filling them correctly is manual work on behalf of a multitude of 3rd party sellers. Some of them do a decent job, most don't. There are also incentives to completely ignore parametric search and throw as many ads at the customer as possible instead of relevant results.
Re: Mcmaster.com is the best e-commerce site I've ever used
#286Earlier quoted context omitted.
What's a good place for well priced bolts if I'm not worried about next day shipping but need them to not be made of pot metal?
Bolt Depot? The Voron folks seem to like them, but I haven't ever ordered from them.
Re: Mcmaster.com is the best e-commerce site I've ever used
#287Earlier quoted context omitted.
It’s arguably similar to the value proposition Apple brings to a lot of their customers. Time is money, and having things just work the way they’re supposed to seems to get rarer and rarer. Or maybe I’m just getting older, I dunno. I wish we had more firms that still valued quality and proper customer service in this world. Too much chinesium junk out there these days, in a race to the bottom that everyone loses.
Quoted post unavailable.
There are 55 ethnic groups in China.
Re: Mcmaster.com is the best e-commerce site I've ever used
#288Mechanical Engineer and product designer here. I've been using mcmaster daily for 20 years to do my job. It is definitely the standard by which all others are judged. I'll gladly pay 2, 3, 5, even 10x the price to get it from McMaster. The service, the CAD models, I have what I need the next day. As an example of the level of their service, you can send them a box of loose parts, no part numbers, no markings, and the…
Alas, for some reason they only cater to the US market and have no presence in the EU, for example. So while it is possible to order from them, it's rather inconvenient as you need to deal with customs/taxes. Digi-Key got this right: you can order DDP, which makes things quick & simple. Incidentally, I am amazed that they don't have a meaningful competitor in the EU. It seems most companies here are stuck in the 80s…