281–290 of 371 posts
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I loved Kozmo. I used them at least once a week; I still miss them.
What kinds of things did you use them for and what was the cost? If you don't mind me asking.
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> Retailers go where the customers go, though. If they're allowed and if the customers have enough density to support the retailer.
So your argument is that Instacart will profit by delivering long distances to sparse neighborhoods of people who can't afford a car but like marked-up groceries?
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The way I read this is "the service fee is a way to give us more money, so we have more money to pay to everyone who works for us". So then why not just raise your prices and pay your employees more? If the service fee was split across everyone who participated in your individual transaction, I could understand. Otherwise this is just a way of them saying "a service fee is a way to tip the company, so we can maybe pa…
Because their basic fee is just the delivery fee. They don't set the prices - the supermarkets do. The service fee is a consistent way for them to generate enough revenue to pay their shoppers and drivers, compared to the variability of user-provided tips before.
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> People who live in the suburbs without cars. All 10 of them?
There are inner ring suburbs in the US that have good transit access, short bike trips to jobs, and even dense portions with trendy bars and restaurants, but getting groceries for a family there can still kinda suck. Even if the store is only a mile away, liquids are very heavy. I've have never used instacart though.
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How does that work? It seems like raising the minimum wage would make it less necessary for restaurants to add a gratuity, not more.
The gratuities are usually counted towards the minimum wage, i.e. Hourly wage: 5$/hr, Gratuities: 10$/hr.
I recently stopped using Instacart, there wasn't a single reason, but the sum of: 1. I'm paying 15-20% more for groceries just on line-item price. The prices Instacart shows vs what you see in store are sometimes a bit less, but more often not, 20% or more more. 2. Inconsistency between what's in Instacart's catalog and what's in the store. Making special requests isn't easy and they usually just go unfulfilled as it…
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I usually tip % but I don't go to eat at places with such high bills. I can understand the logic though of a fixed tip. There are all kinds of situations where a server spends the same amount of time/effort for each table and get different tips based on what the person ate? Why does that make sense that I would tip more because I got a steak instead of a burger and the server had to just bring it to me in either case…
That is a logical argument and I guess I understand why one would choose that line of thinking. I guess I tend to eat at the same 3 restaurants around my house. They all know me and are also my neighbors. The social pressure to not be "that guy" has pushed me to tip generously I guess.
I recently stopped using Instacart, there wasn't a single reason, but the sum of: 1. I'm paying 15-20% more for groceries just on line-item price. The prices Instacart shows vs what you see in store are sometimes a bit less, but more often not, 20% or more more. 2. Inconsistency between what's in Instacart's catalog and what's in the store. Making special requests isn't easy and they usually just go unfulfilled as it…
In San Francisco at least, almost every store is listed as "Prices are same as in-store." Target and Whole Foods have "Everyday store prices," which means Instacart doesn't match sale prices. Costco and Cash&Carry are the only stores where Instacart prices are not matched.
I'd expect they'd get called out right away if they weren't honoring this.
But if you agree to a service fee and tip, you'll still end up paying 10%-20% more.
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The gratuities are usually counted towards the minimum wage, i.e. Hourly wage: 5$/hr, Gratuities: 10$/hr.
I see, thanks. In that case the customer sees the gratuity on the bill and then presumably doesn't feel the need to tip? So if I understand correctly this is kind of a way to run a no-tipping restaurant located in a place where tipping is part of the culture.