Earlier quoted context omitted.
>> You seem to think that 'allows customisation' and 'defaults that work well' are mutually exclusive for some reason. Well often they are, especially in a complex piece of software like a phone OS. Customizability requires trade-offs which may affect usability or performance. More often than not, software that allows skinning looks butt-ugly in the default setting and integrates poorly with the rest of the system (t…
I'd say 'simple' is almost the penultimate goal of UI design I've run out of time for big swathes, sorry, but I had to comment on this. 'simple' is not the ideal goal of UI design. 'appropriate' is. You want a UI that is best appropriate for the situation. Sometimes this will indeed be simple. Other times it will not be. As an extreme example, could you imagine a cockpit with a single hardware button and a small grid…
Second of all, the reason desktop environments are still preferred for "serious business work" is because of their features, not their UI. I work for a business-to-business software company that has been around for over 25 years, and our product is on version 9. We recently released an iOS app. It is being adopted slowly, but not because of its interface. The interface on it is actually very, very clean and effective. The problem is that we have not yet had the time to port all the features on the desktop version to the iOS version. Therefore it is not used for "serious" work... yet.