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Ford CEO says EVs will be sold 100% online with nonnegotiable price

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Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#271
post #256
post #223

Earlier quoted context omitted.

I have no idea what you mean with that Ford comment. My best guess is that you think consumers are too stupid to consider anything but a Ford? I did negotiate server/colo/cloud prices, but I spent person-months of effort deconstructing what the right price was. I've never done that for a car. I once interviewed for a CTO job at a major storage vendor, and in the discussion they said that most of their major customers…

>they said that most of their major customers successfully reverse-engineered prices, and that kept their margins down. What does this mean? Did they perfect the negotiating process? Did they figure out what your margins are, then demanded that you halve them?

These major storage vendors only make the software; the hardware is commodity.

The customers figured out the prices of the hardware: disks or flash, a way to connect them to a "server", the "server", the network that the "server" offers.

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#272
post #47

I imagine the +$20k "market adjustment" markups on the F-150 lightning (and other EV's and hybrids) [0] by dealerships probably factored into this decision. [0]: https://www.washingtonpost.com/business/2022/02/12/ford-gm-d...

This happened to me trying to buy a RAV-4 Prime 1 year ago (advertised a $40k car, they "adjusted" the price to $60k via a bait and switch). So you know what I did? I literally went online the day they told me about their adjustment, and reserved a Model Y.

My only concern is where all the scumbags are going to end up if car dealerships cease being a thing.

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#273
post #149

Earlier quoted context omitted.

People who like negotiations generally think they're good at it. Guess what? The dealer sells multiple cars per day. You don't know enough to be a good negotiator against them. Same thing as venture capital vs company founders. Founders found a couple of companies which do a couple of rounds each. VCs make way more investments.

I don't think I'm a good negotiator, I just think I'm better at it than you who is dealing with a "no-haggle" dealer. You don't have to be faster than the bear, just faster than the slowest person to come out better. When I buy cars I shop around, there's surprising variance in dealers depending on what's going on with them. If a no haggle place has the best price I'll buy that. I haven't had that ever be the case as…

I'm glad you think you are so smart.

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#274
post #47

I imagine the +$20k "market adjustment" markups on the F-150 lightning (and other EV's and hybrids) [0] by dealerships probably factored into this decision. [0]: https://www.washingtonpost.com/business/2022/02/12/ford-gm-d...

It baffles me that dealerships are raising the prices of cars they already have. Supply shortages causing bidding of higher prices of parts is expected. But increasing prices of cars that manufacturers have already provided to dealerships at the same price, seems like price gouging initiated by the dealership and predicated by greed (and should potentially be illegal?)

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#275

Earlier quoted context omitted.

Every dealership I’ve ever been to has been like that. Sometimes they’re even worth using for “normal” repairs because they will sometimes bill by the book even if the actual labor time is higher.

Every shop I’ve seen uses the book times for any standard job. My experience is that independents are significantly cheaper on a like-for-like basis, are also more willing to do a workable partial or alternate repair, but have worse lounges and often no courtesy car. (So you’re getting something for the extra cost.)

I am lost, what is 'book times'?

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#276
post #149

Earlier quoted context omitted.

People who like negotiations generally think they're good at it. Guess what? The dealer sells multiple cars per day. You don't know enough to be a good negotiator against them. Same thing as venture capital vs company founders. Founders found a couple of companies which do a couple of rounds each. VCs make way more investments.

Ah yes so let's ruin a good thing so the incompetent have a fair chance? Pah. What is the point of learning and trying to be intelligent if everything around you gets training wheels put on it? Oh wait, it isn't for our benefit. Yet another case of losing opportunities under the guise of helping stupid people.

Did you leave off the sarcasm marker?

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#277

Earlier quoted context omitted.

Having 220v out the rear to say and looking like a normal truck will help a lot. There are a lot of contractors who buy a lot of trucks and not needing fuel or the trucks or generators(no longer needed0 is a huge win. Plus they check off every single checkbox for a truck, minus the perceieved distance anxiety. They will sell very well

Not disputing that these will sell really well, but you can get the same 220v out the tailgate of an ICE F-150 today, without waiting 2+ years for the privilege.

Sure, but it's not exactly the same. For example, you can't get your 220v out of the tailgate if you're parked in a garage(or generally indoors).

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#278
post #157

Earlier quoted context omitted.

Selling online without negotiated price is a big change. That should make the dealerships really uncomfortable in the long run… he's kind of saying "oh the dealerships could rent out Mustangs" but is that actually realistic?

Diplomacy is the art of saying “good dog” until you make it to the rock. Ford is learning what Tesla knew from the start: dealership interests aren’t aligned with EV manufacturers. There’s very little service revenue, and dealers are incentivized to add “market adjustments” to vehicles (which Ford dealers have been doing) creating a poor customer experience. Ford has existing dealerships and is going to have a heck o…

> dealership interests aren’t aligned with EV manufacturers. There’s very little service revenue

Citation needed. Both my EVs and ICEs needed similar amount of service. Breakage of drive trains are super rare nowadays (expect for over engineered performance stuff and just broken designs), same as breakages of batteries (cough, Bolt, cough).

All stuff my cars needed a service for in last 20 years were comfort features, gizmos, internal materials, electrical goblins, etc. Both ICEs and EVs.

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#279

Earlier quoted context omitted.

I've bought 3 cars since 2008, I've spent $0 at the dealer on maintenance, they're all ICE... you shouldn't be going to the dealer unless it's warranty work. [well partly true, had a covered recall]. That said I had a dealer cuss me out for bringing them a quote from a mechanic for the same clutch replacement. "I can't f**ing cover my dealership like that" as if it was my problem. Same dealer who charged me $2k for a…

Sounds great pre pandemic, but these days the indies can't get parts the way the dealers can. Heck, the dealers even have a hard time getting parts.

Junkyards are an option for indy mechanics, unless insurance is being billed. I had a choice between maybe 3 months for a new part or next-day for a junkyard pull. Chose the junkyard pull, but I trust my mechanic to find control arms that aren't bent.

Re: Ford CEO says EVs will be sold 100% online with nonnegotiable price

#280
post #209
post #55

Earlier quoted context omitted.

It 100% factored into my decision to cancel my pre-order for a Lightning. The dealer said to me via email in December 2021: The latest communication is that order banks will open in January. Ford will be sending invitations to build / order in waves as to keep up with the demand. The invitations will be prioritized based on reservation time stamps. Your reservation is number 138 at our location. I have no way to trac…

I'm interested in a Mach-e......that was until I saw the markup the dealers wanted. I'm done with dealers. I recently helped purchase a car for my father after his was totaled. I talked to dealer and he promised that they are selling at MSRP. Next morning I call him and he wants above MSRP unless I RESERVE NOW. I told him I'm no longer interested in doing business with him and went elsewhere.

Not to mention the TERRIBLE experience of being treated like a pocketbook by the salespeople. That also call, text, email and pester you incessantly once they have your details. Block them and they will leave a VM twice a day.

It's not entirely on the salespeople though. Their compensation structure and the nature of not respecting return customers, incentivizes this behavior

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