> If given the chance, I would go to great lengths to adjust my business, to right whatever wrong Facebook believes I have committed. I would change my business model, and shift the direction of my business to ensure I am fully compliant with Facebook’s policies. I have done it many times before. I would like to do it again.15 years ago or so I happened to become a moderator on forum for script kiddies. I had been a temporal appointment for a month, because of another anecdotal funny story, but what I've found while being a moderator, that all those script kiddies trying to sell some stolen data were open for a discussion of their behaviour. In a good way open.
Before me (and by the way after me, and even with me) the forum was a mess. A great heap of kids trying to outcry others with their offers to find a buyer for their crap. There were strictly sounding rules, like "do not post into your forum topic (to get it on top of others) more than once per day", which were violated frequently. The approach of a moderator before me was to temporarily ban anyone he caught crossing the line.
I was the reason of my temporary assignment to this forum, and I tried to do the best I could. So I started to take notes, and I talked to people, explaining them what they did wrong, and what consequences they would face when I'll run out of time to talk with them. It worked like a charm, they were ready to conform to the rules, conditionally on the rules for everyone not just them. I used banning as a way to affect behaviour, but mostly short-term bans, no more than a day long, just to make sure they noticed me and to give them a feeling that they were punished enough and all their guilt is in the past redeemed and forgotten. (The guy before me could kind of dug up some half-a-year old violation and use it as an official reason for ban, while the real reason was violation of a pecking order, with him on the top).
I had learned a lot from that. From the other hand I have been never worked for 12+ hours a day for a month without days off. It was exhausting. If I had some tools for automation it would be easier, but I never got time to write the tools I needed.
I know that Facebook is a lot of orders of magnitude bigger then my problem was, so I'd likely be mistaken if tried to extrapolate, but nevertheless, my guess is Facebook have run out of resources to manage that mess and is trying to shrink it.