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Slack has raised our charges by $195k per year
251–260 of 1001 posts
Re: Slack has raised our charges by $195k per year
#252Note that Mattermost is fake open source cosplay, and keeps important features in their non-foss application. If you want these table stakes features (like SSO or message expiry) you’ll find yourself maintaining your own fork or janky scaffolding (I have cronjobs that run SQL directly against the db).
They are using open source licenses simply as marketing for their proprietary enterprise software product.
It’s still better to self host than to use a SaaS, but the situation isn’t improved quite as much as one might think.
Re: Slack has raised our charges by $195k per year
#253This isn't just you. We have quite a few clients in this same boat. (One client is migrating to Teams in a couple of weeks for this exact reason.) We have quite a few RIA clients, and because of archiving requirements, this is happening to every single one of them. These aren't poor companies, but Slack is making it really hard to justify the expense anymore. We will have quite a few companies dump them when renewal…
Because microsoft would never do such a thing
I don’t think anyone is making that claim. But when it comes down to switching cost + recurring costs, people are starting to answer how sticky are these products.
Re: Slack has raised our charges by $195k per year
#254This isn't just you. We have quite a few clients in this same boat. (One client is migrating to Teams in a couple of weeks for this exact reason.) We have quite a few RIA clients, and because of archiving requirements, this is happening to every single one of them. These aren't poor companies, but Slack is making it really hard to justify the expense anymore. We will have quite a few companies dump them when renewal…
Because microsoft would never do such a thing
With moving to Azure and other MS tech, I am seeing companies consolidating their IT to mainly a single vendor. This is going to be a very risky situation, with MS having significant leverage over companies (in some cases ability to bankrupt the company if desired).
Re: Slack has raised our charges by $195k per year
#255Since you're a nonprofit that teaches coding, it could be a great time to consider self-hosting a FOSS chat tool. Suggestions: Campfire [0] or Zulip [1]. Also, if the data in chat is being held hostage, the org might be using chat wrong. Right tool for right purpose. If starting over, perhaps consider if it would make sense to put that documentation or whatever it is that will get "lost" from Slack into a wiki or rep…
I'm in Hack Club, the team is moving all of us to self-hosted Mattermost. It is unfortunate that we have to re-code so many things though.
mattermost is so so so clunky and uncomfortable, but hey, it's free...
Re: Slack has raised our charges by $195k per year
#256For those of you recommending matrix, have you tried in earnest to use it? I couldn't get reliable video and call to work, even with stun/turn servers properly configured (chrome doesn't trust let's encrypt for ICE certs, that was a fun one to debug, had to go with zerossl). Sometimes the phone wouldn't ring, rarely did video work. The element app for android doesn't notify correctly unless the app is open. For day t…
I can’t really comment on video calls in Matrix since I never used them in Slack either. For me the main draw is having one tool that does one job well, rather than trying to be the all-in-one hub for everything. I’d rather have messaging in one place, email wherever it lives, and video calls on a separate tool that’s actually good at that, instead of relying on a centralized system that tries to cover all bases but…
It has been a year or two since I used Slack heavily, but when I did the video calls were unreliable and poor. Maybe it has improved since then.
Re: Slack has raised our charges by $195k per year
#257Slack's business model has always been that you give them all your most critical data and they sell you access to it. This is basically the business model of the traditional kind of ransomware, before people got better at making backups. You probably should expect large bill increases over time from ransomware-as-a-service companies like Slack. Not all of them—people are capable of behaving decently—but probably the…
I was cancelling my annual slack premium last month and had to click to acknowledge that some of my members are using the AI features and they will lose access to them. They then offered me a discount and if I refused there was another checkbox where I accepted that I was about to cause disruption for other staff. I was tempted to take the deal until that point, but I'm the only member of the organisation and I absol…
That sounds quite a bit like fraud.
Re: Slack has raised our charges by $195k per year
#258Earlier quoted context omitted.
Hi! Ty! And Hack club is totally free to teens and we provide travel stipends, hardware, electronics and more. (We don’t charge 7 percent to clubs to sell things :)) hack club run a fiscal sponsorship and adult-orgs using it pay us 7percent- which we use to make more things free to teens. - hack club cofounder here
Have you thought about moving to Discord? I'm sure it won't be free for your org, but could be friendlier terms.
Discord is (rightfully) finally under the scrutiny it is due. I would say that their choice of Mattermost is apt.
Re: Slack has raised our charges by $195k per year
#259Do not use Slack.
Re: Slack has raised our charges by $195k per year
#260There are also reports of this happening with their CRM customers[0]. One look at their YTD stock chart (-27%) may suggest why. Very Oracle behaviour from the company started as the anti-Oracle. [0] https://www.reddit.com/r/salesforce/comments/1n93cl0/crm_pri...
> the company started as the anti-Oracle. The company was founded by an Oracle executive...
I mean, when you hire a lawn mower should you be surprised they want to mow lawns.