251–260 of 353 posts
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How are people creating new items? App, or extension? How are people accessing items? App, quick access menu, extension, browser bookmark? How are people changing passwords? In the app, using the password generator or not, in the extension with the password generator, in the browser using the injected UI? The thing about 1Password is that it seems like it's simple, but under it all there's usually multiple ways to do…
> having this kind of data can make for better decisions. It can also make for worse decisions. 2% of millions of users is still tens of thousands of people. Maybe that feature is terribly useful but only a handful know about it. Cutting it would be a mistake; it should be made more prominent. Maybe the 20% feature is annoying and that’s why 80% of people actively avoid it. Giving it more prominence would be a mistak…
> Over the years, we’ve relied on our own usage in conjunction with your feedback to inform our decision making. This presents a challenge, though: we don’t know when you run into trouble unless you tell us. And sure, we have an extensive user research program, and listen to all of the feedback you share online and in conversations with our team. > But there are millions of people using 1Password now, often in cool a…
> But there are millions of people using 1Password now, often in cool and innovative It's a password manager, what's "cool" about it? 1Pwd always rubbed me the wrong way in the way they "take themselves too seriously" and overrate their importance It's a password manager. They wouldn't even sync to cloud at first iirc, no? The more boring the better
For Dropbox it took way longer to get to that point than anyone expected, but Microsoft, Apple, and Google have all copied the Dropbox feature. 1Password is headed in the same direction and Apple is leading the pack in making it redundant. If the password section of Settings in macOS gets a separate app and a way to share passwords, 1P will end up in the same tough spot as Dropbox.
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You can use it for a lot more than just passwords, which IMO is what makes it stand apart from Bitwarden. You can store notes, credit cards, photocopies of IDs, software licenses, key pairs, etc. You get 1GB of storage. They really have turned it into a "vault" for anything digital.
Fairly sure Bitwarden has done all that for some time. Having had to use both at work, I can't see any killer features that 1Password has in my use case and there are various small things that slow me down when using it.
Seems fine to me. Opt out is reasonable, I trust 1password to not fuck this up versus, say, LastPass. If you already trust 1password to store your credentials, I see little to no impact to your risk exposure by having them collect anonymized telemetry. Curious if others have thoughts here? Their UI has changed a lot in recent years, maybe this will enable them to make more informed design decisions so that one day gr…
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> What is not ok is opt-out telemetry for personalisation for advertising Opt-out telemetry is also not ok for product decisions. It's a dark pattern that shows no respect for user privacy.
Why? If everything works as it is supposed to then the only result is a better product. It may not work correctly, and there's some risk there, but it's pretty low risk. A poor implementation may cause UX regressions, but the company have incentive to not do that.
Because I value my privacy, period.
> If everything works as it is supposed to then the only result is a better product.
After 20+ years in the industry, I've never once seen this to be the case. I can't think of a single product that used telemetry that I'd consider to be of high quality. It has always been a sign that there's no captian on the ship though.
> It may not work correctly, and there's some risk there, but it's pretty low risk.
I'm unwilling to take on any risk to prop up a poorly run product team.
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Unless they have a non-IP based communication system, then they'll fall afoul of the same thing all online analytics services do - they'll be collecting, at least ephemerally, personal data under the EU definition.
It is my understanding that if you do not log the IPs that connect, then you are not collecting personal data.
It seems likely that the same reasoning will apply here.
Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…
The problem here is the most vocal users are often not representative of the whole userbase. As a concrete response, I'm fine with the 1Password subscription, I think the new Electron rewrite is at least as good as the old one, and the cloud hosting is the whole reason I'm using 1Password. I just don't talk about it because what is there to say? They really wouldn't know except that I keep paying my bill.
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The problem here is the most vocal users are often not representative of the whole userbase. As a concrete response, I'm fine with the 1Password subscription, I think the new Electron rewrite is at least as good as the old one, and the cloud hosting is the whole reason I'm using 1Password. I just don't talk about it because what is there to say? They really wouldn't know except that I keep paying my bill.
> I think the new Electron rewrite is at least as good as the old one Of course it isn't. The search alone is unusable. Instead of fixing it someone on the team sneaked in a second search that almost behaves like the old one