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1Password to Add Telemetry

blog.1password.com

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Re: 1Password to Add Telemetry

#201

Post by austhrow743 »

electroly wrote: post #200
torstenvl wrote: post #141

Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…

The problem here is the most vocal users are often not representative of the whole userbase. As a concrete response, I'm fine with the 1Password subscription, I think the new Electron rewrite is at least as good as the old one, and the cloud hosting is the whole reason I'm using 1Password. I just don't talk about it because what is there to say? They really wouldn't know except that I keep paying my bill.

The most vocal users are often representative of the most stingy users.

Re: 1Password to Add Telemetry

#202

Post by austhrow743 »

hrunt wrote: post #106
rdl wrote: post #83

Telemetry in a "trust us, this closed-source application which contains all your secrets, which we provide you and which we update periodically, is only contacting us for "privacy protecting telemetry" and not exfiltration, intentionally or not, of your most sensitive of all data" application is a hard pass for me. This seems like an IQ test kind of question. (So many times error reporting, etc. have accidentally lea…

Imagine for a minute that you have a hammer. This hammer is a very useful tool and you have never had a problem with it. You don't know what is in the hammer -- could be steel, could be titanium, could be uranium (you're not a scientist!) -- but you know that it has always worked for you. Your experience with the hammer is so positive, you would buy another hammer from the company again, without question. One day, th…

Until "No one would ever buy that hammer again, right?" I genuinely thought you were making a pro telemetry argument.

Re: 1Password to Add Telemetry

#203

Post by smt88 »

raverbashing wrote: post #115
squeegee_scream wrote: post #71

> Over the years, we’ve relied on our own usage in conjunction with your feedback to inform our decision making. This presents a challenge, though: we don’t know when you run into trouble unless you tell us. And sure, we have an extensive user research program, and listen to all of the feedback you share online and in conversations with our team. > But there are millions of people using 1Password now, often in cool a…

> But there are millions of people using 1Password now, often in cool and innovative It's a password manager, what's "cool" about it? 1Pwd always rubbed me the wrong way in the way they "take themselves too seriously" and overrate their importance It's a password manager. They wouldn't even sync to cloud at first iirc, no? The more boring the better

1Password is one of the best products I've ever used and removed tons of friction from my life when I switched from KeePass. It's a fantastic, exciting product.

...which is why this decision is extra infuriating.

Re: 1Password to Add Telemetry

#204

Post by rkagerer »

torstenvl wrote: post #141

Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…

This comment is a perfect synopsis, wish I could upvote it 10x.

Re: 1Password to Add Telemetry

#205

Post by gnyman »

AwaAwa wrote: post #133
lgreiv wrote: post #124

Earlier quoted context omitted.

This is my stance as well. I have not chosen a successor yet, but I’ll have a look at Bitwarden, Keepass and the recently released Proton Pass. Trusting Dropbox for sync (which I did) meant trusting a cloud service, too, but IMO it is a less lucrative target for hacks than a server that stores _nothing but_ credentials. Also, using DB made me less dependent on connectivity (LAN sync) and would let me switch providers…

I'm going to try KeePassXC & syncthing. I assume its going to be no where near as good as 1P, but between no extension support, no local vaults, secret security ops, I don't see a choice.

Also a recommendation for Strongbox if you're on a Mac. I've tried "all" since switching from 1Password a few years ago and it was the one I liked the most.

Re: 1Password to Add Telemetry

#206

Post by lgreiv »

gnyman wrote: post #205
AwaAwa wrote: post #133

Earlier quoted context omitted.

I'm going to try KeePassXC & syncthing. I assume its going to be no where near as good as 1P, but between no extension support, no local vaults, secret security ops, I don't see a choice.

Also a recommendation for Strongbox if you're on a Mac. I've tried "all" since switching from 1Password a few years ago and it was the one I liked the most.

Thank you for the suggestion, I’ll check it out.

Re: 1Password to Add Telemetry

#208

Post by lgreiv »

SanjayMehta wrote: post #189
kspacewalk2 wrote: post #149

Earlier quoted context omitted.

They're focusing of the enterprise market. Those users are now what matters, because that's where the money is. Individual and family customers will still get their tier of product, but ain't no company-wide business decisions gonna be catered to their whims. And particularly with standalone perpetual licences, which I'm still clinging on to. Sync via DropBox, share a vault with family, and another one with my small…

To give 1Password some credit, they haven't broken the standalone licenses yet. Every time the iOS app updates, I suffer from an anxiety attack that sync via dropbox might break. Unsure about a reasonable alternative.

I have some bad news for you. They are not updating their browser integrations for <= v7 and the newer ones will not work with local vaults. De facto, they are already deprecating standalone licenses/local vaults.

Re: 1Password to Add Telemetry

#209

Post by mike503 »

makk wrote: post #169
torstenvl wrote: post #141

Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…

Users: The UI/UX of 1Password 7 is pretty good. We're happy. 1Password: Yeah, but we're bored. So, we'll release an abomination as 1Password 8 and then spend years trying to figure out why people hate it.

I held on to 1P7 as long as I could. The integrations when they work are pretty amazing and was worth upgrading to keep those functional. But still, didn't need to do those app changes for integration improvements.

Re: 1Password to Add Telemetry

#210

Post by illiarian »

electroly wrote: post #200
torstenvl wrote: post #141

Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…

The problem here is the most vocal users are often not representative of the whole userbase. As a concrete response, I'm fine with the 1Password subscription, I think the new Electron rewrite is at least as good as the old one, and the cloud hosting is the whole reason I'm using 1Password. I just don't talk about it because what is there to say? They really wouldn't know except that I keep paying my bill.

> I think the new Electron rewrite is at least as good as the old one

Of course it isn't. The search alone is unusable. Instead of fixing it someone on the team sneaked in a second search that almost behaves like the old one

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