251–258 of 258 posts
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> Not sure what they could do besides asking for card over the phone They could use a website or an app and accept secure payments there - that was the whole point of this thread from the start.
My whole point is not everything needs an app. Phoning in to-go orders is one of those things that I would rather interact with a human with. There are too many ways automated ordering goes wrong and exactly 0 ways to fix it.
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I agree 100% with you. I think the expectations of the parent comment are very misplaced. Restaurant owners are usually not tech people, nor can many of them afford to hire tech people. To expect all restaurants to pay exorbitant amounts of money setup/ maintain online ordering systems is not realistic. Also, I have never had a restaurant ask me for a card over the phone. Order times are a rough guess based on curren…
> To be fair, I have been surprised many times how difficult it can be to find an online menu for places I like in my area. Lots of places might not even have a website, but in these cases, I actually use GrubHub and the like to read the menus only. Don't. Do. This. Grubhub menus are often incomplete (and we all know the prices are wrong). I just checked a nearby restaurant I often frequent and the items I usually bu…
Which actually, is pretty impressive when you think about it. It’s not worthless. Even if not totally accurate, it will give you a rough idea of the most popular dishes!
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>you have to bother a person who is probably already extremely busy and overworked to clarify the menu. That is built into the price of the food you ordering. You aren't bothering someone. You're giving them a job.
Whether or not it’s their job, one can still feel bad about doing it. When I worked retail, if we didn’t have something in stock (after looking), I’d apologize. Not because it’s my fault, but because I felt bad. It’s the reason people don’t ask workers at retail stores for help; they (most of the time) don’t want to bother someone even though it’s their job.
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Please consider clicking through to the link before commenting. You obviously did not do that. There's also accommodations for different disabilities, like the Deaf and hard of hearing via sign language. https://www.federalrelay.us/ip-relay.html >IP Relay uses an Internet connection, a computer or mobile device with a web browser and a Communication Assistant (CA) . An IP user types what they want to say, the CA rela…
> Please consider clicking through to the link before commenting. You obviously did not do that. Absolutely uncalled for. I did click through and read the whole article. I was actually unaware of TTY until reading it and did some research into it before coming to the conclusion that it was not something I needed to invest time into. More importantly, added another person and an internet or phone connection into the l…
>My personal experience hasn't really needed much in the way of intervention. It just makes phone calls more of a hassle than the average person.
It sounds like you're in denial of your disability or you're just lying. I suggest therapy either way to help cope with your condition.
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> Please consider clicking through to the link before commenting. You obviously did not do that. Absolutely uncalled for. I did click through and read the whole article. I was actually unaware of TTY until reading it and did some research into it before coming to the conclusion that it was not something I needed to invest time into. More importantly, added another person and an internet or phone connection into the l…
Please read into the federal program. It's literally chat, no special TTY hardware required. You still haven't read the page I linked to. >My personal experience hasn't really needed much in the way of intervention. It just makes phone calls more of a hassle than the average person. It sounds like you're in denial of your disability or you're just lying. I suggest therapy either way to help cope with your condition.
I could talk about what IP relay actually is (it's definitely more than "just chat"), my experience on the other side of it as a public-facing city-government worker, how video relay services won't work for me because I don't know sign language (something I mentioned in my previous comment), but I'm going to sidestep this entire conversation.
Insults to my mental stability and accusations of lying are far below the usual level of discourse I enjoy on HN, and I'm going to freely admit that, after some personal things and what's happening with the world at large, I got more upset than I'd like seeing that. So, I'm just going to walk away. I wish I could discuss my experiences more but I don't feel like a civil discussion can be had.
Its astonishing delivery services have the depravity to dupe customers trying to help a hurting industry. If you live in NYC or SF, I built a browser extension that will help you place delivery orders directly with local restaurants. It currently compares the price of your delivery across all delivery services, and within the next week, will link you to local restaurant websites if one is available. For those interes…