Atlassian Cloud ToS section 3.3(I) prohibits discussing performance issues

Post by texasbigdata » Sun, Jan 03, 2021, 1:15 AM UTC

confluence_perf wrote: post #129

skrap wrote: post #111

Earlier quoted context omitted.

If you want to make performance a feature, you need to (in order!) * define a metric * measure it automatically with every commit * define a success threshold * make changes to get yourself under the threshold * prohibit further changes which bring you above the threshold Just do it like that for pretty much every view in the system.

As recommended by another poster to take advantage of the technical community here, I have one question and one comment if you can provide more insights: question a) My understanding is that performance numbers fluctuate a LOT, even at sampling in the tens of thousands. Do you have any recommendations of tools or methods to reduce this variance? comment b) we're definitely trying to do this but we're not there yet -…

Post by pas » Sun, Jan 03, 2021, 1:22 AM UTC

nate_770 wrote: post #240

I read HN every day, I never post, I signed up for an account just to post this. I'm a senior PM at a large e-comm company, I was EXTREMELY frustrated with the horrible performance of Jira Cloud, I submitted support tickets to no avail. It's obviously an over-architected broken system. I moved my team to clubhouse, even-though it created an element of fragmentation considering all other teams are using JIRA. I'm so h…

Post by texasbigdata » Sun, Jan 03, 2021, 1:22 AM UTC

confluence_perf wrote: post #144

Macha wrote: post #142

Earlier quoted context omitted.

It's hard to name a single action I can take in JIRA which does not feel unacceptably slow. However, these are the actions that cause the most issues for me due to being used most often (JIRA datacenter, MBP 2019 with i7 + 32gb ram): 1. Viewing a board. This can take 10+ seconds to load. 2. Dragging an issue from one column to another. This greys out the board, rendering it unreadable and unusable for 5-ish seconds.…

Thank you so much for the details! This is very helpful. I will pass this along to my Jira Perf colleagues (there's multiple of them, since they know Perf is such a big issue). Just to clarify on Search though, which search are you talking about: a) quick search (top bar) b) issue search (the one with the basic/JQL switcher) c) something else Trying to narrow down the latter "even if clicking into any of them is not"…

Post by vbezhenar » Sun, Jan 03, 2021, 1:28 AM UTC

texasbigdata wrote: post #235

dalrympm wrote: post #22

I'm curious, I'm a Cloud customer and I can tell you that the service is incredibly slow even for a small scale setup (2 Jira Projects and 3 Confluence Workspaces). There's an insane amount of network requests seemingly for mouse tracking. By telling everyone here, that Atlassian Cloud products are insufferably slow, am I violating the ToS? I was actually thinking about doing a write up on the issues I've had but thi…

Doesn't Oracle sue if you benchmark them and release the results publicly or is that an old wives tail? On a YouTube lecture at CMU the Materialize guys seemed to try very hard to not even land in the same zip code as that discussion to the point it was awkward, and they seem pretty smart. Are these large organizations really that petty? Ad absurdism, would it be legal if Ford said we couldn’t drag race their car aft…

Post by texasbigdata » Sun, Jan 03, 2021, 1:33 AM UTC

social_quotient wrote: post #15

So the language highlighted here is: (i) publicly disseminate information regarding the performance of the Cloud Products; But can we take a minute to talk about the combination of these two : (h) use the Cloud Products for competitive analysis or to build competitive products; (j) encourage or assist any third party to do any of the foregoing. Does this mean as a jira user I can’t help build a jira competitor for a…