Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
241–250 of 266 posts
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#242Earlier quoted context omitted.
Is it reasonable to consider an element of a device a consumable if it is not user replaceable?
Yes, of course it is. Most users can’t replace tires, spark plugs, or even oil in their cars. Parts are considered consumable if they are reasonably expected to be consumed during normal operation. No court is going to hold a company liable for basic physics.
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#243Earlier quoted context omitted.
Is it reasonable to consider an element of a device a consumable if it is not user replaceable?
No, exactly. I got a free battery replacement on my Macbook Pro after 3 years of having it because the battery was unusable. After going into the Apple store, they said that the battery was a "consumable part" and therefore not covered by the warranty. However, when I asked what the part number was and how I could order a replacement myself, they said that the batteries weren't serviceable and even they had to replac…
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#244Earlier quoted context omitted.
Is it reasonable to consider an element of a device a consumable if it is not user replaceable?
Yes, of course it is. Most users can’t replace tires, spark plugs, or even oil in their cars. Parts are considered consumable if they are reasonably expected to be consumed during normal operation. No court is going to hold a company liable for basic physics.
They don't want to, but they could with a 5 minute YouTube video and probably $10 in parts (plus the cost of the new tire, or oil, or whatever). Doing so also does not void the warranty on your car (maybe not true for spark plugs? Tires and oil can certainly be changed)
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#245Earlier quoted context omitted.
Presumably, you had a phone before your current one. If so, you evidently have a preference between slower phone and no phone at all .
Actually I had a desktop computer before my current phone. So my preference is faster, even if it spends more time on the cord.
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#246Earlier quoted context omitted.
It's different in that the electric car is marketed as capable of achieving 70mph, Apple does not market iOS devices in terms of performance. No promises were made in that regard - at all, IIRC.
This right here is the reason Apple fans irritate me. I love Apple devices but the quality regressed in recent years, to the point that I left most of the ecosystem. But you can not have a healthy discussion about that because some people will come out and defend apple with their blood and tears. No matter ridiculous their stance is.
(1) I'm a right-to-repair activist, I believe that batteries should be user-serviceable and preferably end-user-serviceable. The fact that Apple refused to replace batteries in exchange for a fee is nutters to me. Apple's general disdain for third-party repair is indefensible.
(2) I want a system that tries to get as much performance as possible at all times, and that means as a consumable part (the battery) ages, less performance is available because less instantaneous power is available. This aging process begins on the first day and first charge cycle of ownership. That means if the device is always pulling the most power possible out of the battery, the performance characteristics of the device change over time, like balding tires or razor blades. A balding tire or razor blade is not defective, even if I can't take corners as tightly or have to slow down my shave to avoid cutting up my face.
(3) I would prefer a device that ramps down peak performance over time to match the capabilities of a consumable part rather than one that artificially limits peak performance early on to avoid a ramp-down. And I would certainly prefer a device that throttles at 20% capacity to one that takes a dirt nap at 20%. I had one of those, and it was awful. I couldn't rely on it to get home, for instance. The patch at issue here resolved that completely. I'd also prefer a device that is on at 20% to one that shuts down before it gets to 20% in some effort to avoid throttling.
(4) I don't think that a battery that is able to supply less instantaneous power over time is defective so long as its reduced capability is in line with expectations for the given age and number of charge cycles, and therefore shouldn't be eligible for a complementary automatic in-warranty battery replacement.
(5) Ok, say you prefer the other. Fine, don't buy an iPhone. It's not a 100 million dollar lawsuit worthy issue. It's at most a good will issue for the few folks who would prefer the other behavior, and having a switch resolved it.
Is that really such a ridiculous stance? Does this really irritate you?
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#247Earlier quoted context omitted.
I own an iPhone because I got sick of these kinds of issues I was having with my Pixel phones. (would last ~1yr of perfect bliss. Then the honeymoon ends and the phone would just behave like crap). I decided to give another brand a shot. I'll tell you what will really tick me off in another year or so... If my device is, without warning, notification, ability to change, etc, purposefully nerfing itself for ANY REASON…
So it'd have been better to just let people's phones crash on startup and become 100% unusable?
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#248Earlier quoted context omitted.
I own an iPhone because I got sick of these kinds of issues I was having with my Pixel phones. (would last ~1yr of perfect bliss. Then the honeymoon ends and the phone would just behave like crap). I decided to give another brand a shot. I'll tell you what will really tick me off in another year or so... If my device is, without warning, notification, ability to change, etc, purposefully nerfing itself for ANY REASON…
Before this the old iPhones used to randomly reboot when the battery wasn’t able to keep them alive. (I had such phone.) I don’t think slowing it down is “nerfing” compared to that. I speak also as someone who used an old iPhone 6 which was slowed down this way. Btw they throttled based on battery health, not age.
You know... let the user know what's going on.
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#249Earlier quoted context omitted.
And I dont mind if they have a valid argument. But most of the time it doesn't make any sense, technical, economical, or user perspective. And most of these fans are post-iPhone Apple Fans as well.
When the first iPhone came out in 2008 Apple's rabid fan base came out just to keep saying "why would anyone ever want MMS and copy/paste?" It really didn't make any sense... I would have been somewhat interested in buying one if I could afford one, so I wasn't a hater.
The early iPhone adopters, myself included, were focused on all the amazing new stuff the iPhone gave me over my Motorola Pebl, like a giant screen, a full desktop web browser, unlimited (albeit very slow) mobile internet in the middle of absolutely nowhere, and a buttery-smooth UI experience.
Remember the state of the art at the time was the Razr for consumer phones, Rokr for music phones, and the N900 for smartphones. Put them side by side with the original iPhone and you'll understand why copy-paste and MMS was the last thing on our minds.
There was no Android, that came out a year and a bit later. And Android 1.0 was hot garbage.
Re: Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns
#250Earlier quoted context omitted.
This right here is the reason Apple fans irritate me. I love Apple devices but the quality regressed in recent years, to the point that I left most of the ecosystem. But you can not have a healthy discussion about that because some people will come out and defend apple with their blood and tears. No matter ridiculous their stance is.
And I dont mind if they have a valid argument. But most of the time it doesn't make any sense, technical, economical, or user perspective. And most of these fans are post-iPhone Apple Fans as well.