241–250 of 284 posts
Earlier quoted context omitted.
This doesn't explain why the driver didn't return any calls. And in this case Uber could give data about that passenger to the police.
The driver might have realized (too late) what happened, if the driver noticed the second passenger left with a backpack they didn't come in with. Then gotten scared and decided to avoid calls and lie about things.
"I just didn’t buy that a company could just get away with that business model. Hire anyone with a car, facilitate everything, and have no responsibility for what happens in the cars." If I got food sick from something I ordered off GrubHub could I sue them?
In that scenario, you're damn right you could sue GrubHub; they'd be complicit in the coverup of a crime.
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Right, and that isn't what they told the police, the first time. Only after court when it was clear that "it didn't happen" will never hold water, did they go back and amend that record with them. This is literally how you get charged with "obstructing justice" --- you shut up or you tell the truth.
Are you talking about this part? It seems a pretty thin statement on which to rest an allegation of obstruction. "The Uber department responded that they had no record of a trip from the vehicle with that license plate on December 5th, 2016, just after 11 PM, and the driver had not driven with them for 2 years." This still leaves a lot of open questions and is IMO not even a compelling allegation of obstruction of ju…
"this article is muddled and confusing"
Reality is muddled and confusing. Real life never has the clarity of an omniscient third-person narrator telling the reader the actual facts of the matter.
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When one of your customers accuses one of your agents of stealing > $1,000 of stuff from them you should get to the bottom of it. Anything else is poor customer service and apparently also enough to get a magistrate to rule them liable for the theft.
Oh no, that's not the Uber way. They're not agents, they're independent contractors and the Uber rep said in court "we have absolutely no control over what they do, and no responsibility for what they do"...
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It's much easier with a taxi. Taxi receipts helpfully include the taxi cab number, as required by law in most big cities. Taxi drivers usually have more downtime between rides, especially in hotel/airport queues, so they are more likely to discover left-behind items that would otherwise be found and taken by the next Uber/lyft passenger. And finally, taxi companies also have centralized locations for storing lost ite…
I've recovered a lost phone by providing a taxi cab number to the dispatcher who sent the cab back out to my location. I was ready to compensate them for the extra trip, but they didn't accept payment. That's something that simply isn't possible with Uber or Lyft.
Any anecdotal stories about losing items in traditional Taxis? The first clerk didn't think that ever worked out, wondering about that claim...
You would probably get zilch. People think filing a suit against Uber is bad because they big and have lawyers and stuff. But at least there's a large target. Try suing a private cabman, when you discover owner of the license and the driver are completely different people, and nobody wants to talk to you, and their terms of service, which you have never seen but implicitly accepted, say they are not responsible for a…
On a night out drinking, a friend invited their uber driver to join them as they had a great connection (this is Africa so its not really strange). At the end of the night, said friend forgot all his devices in the ride and after trying to reach the driver for days and failing, we reported the issue to uber. Uber called the driver and he denied he'd seen the devices. Uber basically gave us the finger and told us they…