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My Uber driver robbed me, so I took Uber to court and won

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Re: My Uber driver robbed me, so I took Uber to court and won

#21

Post by devoply »

baby wrote: post #18

Damn, one of my driver drove with my girlfriend's phone, we were waving to him but he didn't stop. We managed to call him via the app and he said he would send it back to us but never did. After that it was impossible to do anything/contact him via Uber :/

I wonder what recourse you have with a real taxi. I am sure the company contracting a taxi driver would consider firing a driver that steals your stuff. Especially after a few complaints. The main problem seems to be Uber's unresponsiveness to the whole issue. It would not be hard for them to set up some sort of system to prevent fraud and theft and to punish drivers accused of that sort of thing, and to kick them out of the system after a certain number of complaints.

Re: My Uber driver robbed me, so I took Uber to court and won

#22

Post by haberman »

Retric wrote: post #11
haberman wrote: post #9

Earlier quoted context omitted.

It's a legal term, the legal definition is that robbery involves physical force or fear: http://blogs.findlaw.com/blotter/2015/01/whats-the-differenc...

As this is not a court room we are not so bound.

Merriam-Webster also added a definition for "literally" that means "virtually."

https://www.merriam-webster.com/dictionary/literally

So sure, you could cite a dictionary as license to use words in misleading ways because other (confused) people have made an unhelpful definition commonplace. But some people actually care about using words to convey meaning, and care about the difference between "robbery" and "theft."

Re: My Uber driver robbed me, so I took Uber to court and won

#23

Post by valuearb »

Dryken wrote: post #16
pilsetnieks wrote: post #10

> I ended up going to an Apple store as they had just made everything in their laptops Type-C, but in typical Apple fashion they were $90 and that just seemed outrageous. Not too far away a Microsoft store had a charger for only $30, so I bought that instead. Was this nugget really necessary? And, by the way, a laptop charger for $90 is a reasonable price; if anything, I'd be more outraged about a $30 phone charger.

no 90$ for an item that doesn't even 15$ to make is not a reasonable price !

Only if you care about the quality of the charger that can easily smoke your $2000 laptop.

Re: My Uber driver robbed me, so I took Uber to court and won

#25

Post by hsod »

Interesting story, but I think it was a bit unfair to Uber. I'm glad this guy was made whole, but I'm not sure Uber's reluctance to paying you 4000 dollars because a driver stole your backpack qualifies as corruption.

From what I can tell, the worst thing Uber did was not be sufficiently cooperative with the police investigation. This part of the narrative is extremely muddled and unclear, so it's hard to take a strong position on their behavior here.

Re: My Uber driver robbed me, so I took Uber to court and won

#26

Post by chc »

greensoap wrote: post #19
robert12345 wrote: post #6

Earlier quoted context omitted.

https://www.merriam-webster.com/dictionary/robbing to remove valuables without right from (a place) Does not need to be violent to be a robbery

The legal definition is different than the dictionary definition. In California for example, “Robbery is the felonious taking of personal property in the possession of another, from his person or immediate presence, and against his will, accomplished by means of force or fear." I know of no case holding that driving off with a person's property is "force." This probably would fall under theft in a criminal proceeding…

OK, so we've established that the legal definition is different from the dictionary definition. Now we just need to figure out if the OP is a blog post or a legal filing and we'll know which definition we should use.

Re: My Uber driver robbed me, so I took Uber to court and won

#27

Post by Yhippa »

baby wrote: post #18

Damn, one of my driver drove with my girlfriend's phone, we were waving to him but he didn't stop. We managed to call him via the app and he said he would send it back to us but never did. After that it was impossible to do anything/contact him via Uber :/

This happened to me. The driver decided to drop me off in the bus lane (instead of the normal taxi/car lane) at an airport and encouraged me to get out quickly and drove off just as fast because we were in violation of airport policy. Very shortly after I noticed my phone was gone and was in his car.

I was able to contact him since I luckily had a tablet with data and I was using Project Fi but there was absolutely no good process to deal with this since it was impossible to get in touch with him.

Uber support was completely useless and in the end he returned it to one of their service centers. He never told me so and enough time had passed where Uber just recycles/destroys phones beyond a certain point.

I was absolutely livid about this. I only use Uber as a last resort now.

Re: My Uber driver robbed me, so I took Uber to court and won

#29

Post by mchanson »

hsod wrote: post #25

Interesting story, but I think it was a bit unfair to Uber. I'm glad this guy was made whole, but I'm not sure Uber's reluctance to paying you 4000 dollars because a driver stole your backpack qualifies as corruption. From what I can tell, the worst thing Uber did was not be sufficiently cooperative with the police investigation. This part of the narrative is extremely muddled and unclear, so it's hard to take a stro…

When one of your customers accuses one of your agents of stealing > $1,000 of stuff from them you should get to the bottom of it. Anything else is poor customer service and apparently also enough to get a magistrate to rule them liable for the theft.

Re: My Uber driver robbed me, so I took Uber to court and won

#30

Post by tbrake »

I don't get the "should have heard the car drive away and chased him" angle they twice tried.

He should be at fault for not being as fast as a car? Most people aren't going to be able to run at >10mph for very long, forget about anything more.

And even then, suppose he had caught up to the car and the driver didn't want to stop.

Just slimy.

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