Stripe migrates Stripe Subscriptions users to more expensive Stripe Billing

Post by _kyran » Thu, Nov 12, 2020, 10:19 PM UTC

pc wrote: post #155

merlinbeard wrote: post #131

Earlier quoted context omitted.

We process a significant amount of charges through Stripe and this is hitting us hard. We’re basically being told that you’d like to keep some of our money for yourself. We were never told that we should expect such a fee increase. This smells a lot like bait and switch.

I'm sorry that it feels that way. Stripe Billing's pricing has been public since 2018. (We didn't charge any of our existing users from the outset precisely because we wanted to avoid any sense that there's a bait-and-switch. We wanted to wait until we really were confident that we had a good product that businesses are willing to pay for.)

Post by pc » Thu, Nov 12, 2020, 10:29 PM UTC

alooPotato wrote: post #202

pc wrote: post #190

Earlier quoted context omitted.

We've been testing this change for a few months to make sure that, broadly speaking, the vast majority of current customers are willing to pay for the new functionality. We don't want to even try to charge for things that customers don't feel they're getting good value from. There's obviously heterogeneity, though, and we'll be as reasonable as possible. If this would be really disruptive for your business, or if you…

Extending the pricing through 2021 seems reasonable and would give us a chance to do the cost/benefit on upgrading to Stripe Billing (including integration work) or moving off. Thanks for giving us the time to make the right decision for our business. There have been comments elsewhere in the discussion that for folks with higher volume, we should be negotiating our fees. At what volume would you recommend companies…

Post by [deleted] » Thu, Nov 12, 2020, 10:32 PM UTC

pc wrote: post #93

(Stripe cofounder.) Hi folks -- as Edwin points out elsewhere in the thread, the article title isn't accurate. (I'll update or delete my comment if it's fixed.) [Update: it was changed. It used to read "Stripe is now charging 0.5% more for recurring charges."] You can happily make recurring charges yourself and no additional fees are incurred. Lots of Stripe customers do this and we don't charge anything extra for it…

Post by PaulDavisThe1st » Thu, Nov 12, 2020, 10:33 PM UTC

vkou wrote: post #205

PaulDavisThe1st wrote: post #167

Earlier quoted context omitted.

I propose the governments require the infrastructure for zero-cost, instant transfers be made available to anyone, with open APIs. I don't care who runs the infrastructure. If you want subscriptions/recurring payments, stored payment methods and all the "fancy" stuff contemporary payment processors offer, you pay for it. If you just want to move money from A to B, it should be easy and it should be free. The only way…

> I propose the governments require the infrastructure for zero-cost, instant transfers be made available to anyone, with open APIs. I don't care who runs the infrastructure. Will this infrastructure handle chargebacks? Fraud? Stolen credit cards? Forex? If yes, it can't be zero-cost. If no, it won't be usable until the middle-men build all of these systems on top of it.

Post by _kyran » Thu, Nov 12, 2020, 10:37 PM UTC

TedDoesntTalk wrote: post #193

nfm wrote: post #186

Earlier quoted context omitted.

Long term Stripe customer across multiple companies here. I'm ok with paying for services like this that provide loads of value. I expect there's increasing diversity in terms of Stripe's customer base and how they use the product, and trying to pick a single percentage price point that works across all of them is no longer feasible. That said, I'm quite unhappy with Stripe's pricing as an AU customer. We're paying e…

Do you really need to set up a US entity just to open a US bank account? If not, I would set up a US checking account and settle some portion stripe transactions there. Take that revenue and pay your US vendors. No currency conversions.