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Amazon's Tepid Response to Counterfeiters Frustrates Sellers

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Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#231

Post by ajmurmann »

electriclove wrote: post #191
johansch wrote: post #153

Earlier quoted context omitted.

> If I buy from Amazon, I want to buy from Amazon, not some place I've never heard of. If I book Lufthansa I want to fly Lufthansa and not Delta or American. Exactly. So the mystifying thing is: why do they keep making it harder and harder for the consumers to do so? My thought: the have no fucking clue. They are not A/B tester ninjas, but rather clueless idiots.

They do it because it makes them tons of money.

It does. But will it continue to do so in the long run or are they burning their brand to the ground?

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#232

Post by chimeracoder »

mynameisvlad wrote: post #217
AdamJacobMuller wrote: post #207

Earlier quoted context omitted.

> hold all the inventory as evidence With the FBA situation, why would amazon even care? Amazon will just tell the seller, "X from your inventory was just sized by the FBI, talk to them if you want it back" The seller has no leverage against Amazon, Amazon is out no money, Amazon will just get another shipment of counterfeit widgets the next day.

I believe FBA stock is comingled with other FBA and Amazon.com stock for the same SKU in the warehouse.

Then how would they know when to credit a seller for a sale? I believe the seller doesn't receive the money until someone actually buys it.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#233

Post by Finnucane »

sitkack wrote: post #158

I bough a counterfeit copy of Horowitz and Hill's, "The Art Of Electronics". I didn't realize a) I bought from a 3rd party b) that it was counterfeit until outside of the 30 day window? I called Amazon about it, asking for a refund and they were pretty flat about the "No, we won't take it back, you have to talk to the seller."

A counterfeit Horowitz and Hill? Is nothing sacred?

But srsly, I was just eyeing the new third edition. Thanks for the warning!

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#234

Post by chimeracoder »

notgood wrote: post #216
mdp wrote: post #176

Earlier quoted context omitted.

This isn't very clear when you see pages like this - https://www.amazon.com/Apple/b/ref=w_bl_hsx_s_wi_web_2528944... Also, some Apple products are shipped and sold by Amazon, not third parties - https://www.amazon.com/gp/product/B00W5Q06VU/ref=s9_dcacsd_b... I'm surprised Apple hasn't taken any action against them for this.

Apple taking action against one of its biggest merchants in the US? you must be joking right?

> Apple taking action against one of its biggest merchants in the US? you must be joking right?

Apple is pretty aggressive about how it combats counterfeit products, so it's not unreasonable to think that they'd pressure Amazon into to eliminating counterfeit Apple products.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#235

Post by Fej »

crazygringo wrote: post #114

Is there anyone here who can shed some light as to why ? It's impossible for me to believe that it's part of Amazon's strategy to encourage, or even allow, counterfeits -- it might be fine for a smaller company, but it appears to be doing real brand damage at this point. Yet Amazon shows no signs of stopping it -- this has been going on for years. Is it just a really hard problem for some reason that isn't obvious? (…

I'm not sure their brand really is being damaged. Here, we know what's going on, but I doubt the general public knows much.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#236

Post by emodendroket »

lozaning wrote: post #221
BeetleB wrote: post #155

Earlier quoted context omitted.

>I don't think that means that buying direct from Amazon can get you third party inventory. I've sold on Amazon via FBA. Yes, it does. If you are selling a new item, you ship it to Amazon warehouses. Amazon informs you, the seller, that your item is not distinct from that of Amazon's or other sellers' FBA items. Inside their warehouse, it is just an item with no seller attached to it. If someone buys it, they just fi…

That's why you specify that you don't want your inventory comingled.

"You" the consumer don't seem to be able to do that.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#238

Post by throwaywgsid »

exolymph wrote: post #204
throaway2137582 wrote: post #188

Throwaway for various reasons. Amazon seller / vendor here with over $5MM in annual sales. We sell to both Amazon directly and fulfill via FBA when PO's are delayed due to their archaic purchasing system. Let me tell you guys what the real problem is, you ready for it? CHINA When Bezos opened up the platform to Chinese sellers in 2015, they FLOODED the market with not only counterfeit items but straight illegal busin…

Hey there, I'm the author of this article. If you are willing to talk about your experience — it can be off-the-record if you want — please email me: smann@inc.com

Hopefully a sick write-up comes outta this!

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#239

Post by zaroth »

throwaway049 wrote: post #208
Pyxl101 wrote: post #193

Earlier quoted context omitted.

What conclusion should be drawn from that listing?

I'm not the OP, but I am suspicious of most of the sellers being 'just launched' or having very few instances of feedback. Also the seller names don't look like anything I would pick it I wanted to name my business.

What, you mean "Cockers in Larsworld" with two 5-star reviews isn't your first choice retailer to buy this $50 pillow from for $2.78? If that's not your style, you could always shop with "HOLE'S HUMAN ANATOMY AND PHYSIOLOGISTS" and pay $8.07.

Wow, seriously that is insane.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#240

Post by tyingq »

ninv wrote: post #166
bonestamp2 wrote: post #72

Earlier quoted context omitted.

Amazon isn't going to take this seriously until a major company gets burned and the FBI gets involved. Then Amazon will experience what every other company does that gets burned for selling counterfeit goods... the FBI will raid their warehouse and hold all the inventory as evidence until they complete their investigation. Like you said, Amazon doesn't seem concerned that they're selling counterfeit goods -- probably…

8 out of 10 people cannot spot counterfeit goods. I bought a major brand perfume, Sold and fulfilled by Amazon. When i used it after 2 months i was suspicious a. One day i was in Macy's, saw the same perfume (on same price). I tried the tester and i realized that perfume at home is a cheap knock off. Initially i though that Amazon did not store it properly and warehouse heat must have destroyed the smell. Then i saw…

That Magpul sights link is a great one. Many negative reviews that call out fakes, and name the sellers.

The reviews are from fall of last year, so plenty of time for Amazon to address the issue.

The sellers mentioned are still selling the sights. So, either they were selling fakes, and Amazon doesn't care. Or, they weren't, and it was a commingling issue, but Amazon hasn't fixed the reviews....Innocent parties are being blamed.

Has to be one or the other. Either way, Amazon isn't doing the right thing.

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