Earlier quoted context omitted.
If everyone know that, then why don't organizations prioritize this relative to the size of the potential cost?
Because they are doing other things
How much does employee turnover really cost?
221–230 of 353 posts
Re: How much does employee turnover really cost?
#222Earlier quoted context omitted.
I've been to management seminars where they downplay the importance of money, saying that employees are mostly motivated by other factors. Then I talk to my co-workers, the ones that are quitting, and about half of them leave because they've been working for 2+ years without a raise. I worked at a company where a company decided to introduce a new management program (LEAN) into one department. That 16 person departme…
The money myth is just something managers tell themselves to justify low wages. Money IS why we work. Yes, other factors are important, but I can't pay my mortgage or feed my family on company foosball tables and all-you-can-drink coffee.
Re: How much does employee turnover really cost?
#223- Salary is VERY important for most engineers - most of us are making incomes where making a little more money might be important. That said, consider the incentives that drive the decision makers (managers) who decide on salaries. The managers who say "Yes we can keep these people but no we don't have to pay them more" are much more likely to succeed than the ones who say "I need more money for the same headcount". Unless you've put serious institutional capital in the bank in the form of previous success, you won't win this argument with higher management. (By the way, I agree with the general premise that turnover is really expensive and most companies, including their upper management, don't take it seriously).
- I think that this is another example of the "Hard to measure, easy to measure" divide in otherwise scientific management that defines most companies today. It is easy to measure salary. In fact, you are usually required to report it in most accounting schemes. Measuring cost of employee acquisition is easy for some parts only. On-boarding and training costs can be relatively well quantified. But what about lost productivity? What about lost innovation? Trying to measure "what isn't there" has never been easy. Managers will make decisions based on the hard data at hand. There is almost never enough hard data to justify greatly increasing their salary, and most managers won't go out on a limb (lacking hard data) to try and justify this. I can't say I'd do differently in their situation...
Re: How much does employee turnover really cost?
#224Earlier quoted context omitted.
This comment isn't against you, because you are right that a lot of companies calculate this way. It is also undeniably short sighted. Because value in this case is literally in the eye of the beholder. If they were worth at least million and mission critical, market rate was 100k-200k. Pay 400k-500k. Guarantee employee knows they are valued and no other company would match because the person isn't worth as much to t…
Presumably the article in question: http://www.businessinsider.com/a-google-programmer-blew-off-...
Re: How much does employee turnover really cost?
#225Earlier quoted context omitted.
I was strongly influenced in my thinking by Jason Cohen's "Rich vs King" article, he talks about the S-curve of wealth utilization. Once you hit a few million in the bank, you have enough money to fund a reasonably lavish lifestyle, without working, for the rest of your life. At that point, how do you motivate someone?
I make low 6 figures doing network security. If I hit 200k, literally the only thing you could do to motivate me would be to treat me well and give me interesting things to do. Fortunately, my employer already does both of those. I just wish it wasn't almost a requirement to leave in order to get a decent raise. Note: I'm not expecting to make $200k in a technical role as a security analyst any time soon, its just hy…
The interesting thing though is that you wouldn't really want to entice me that way, because I'd guess you'd get a worse product out of me. So there are different types of motivation that are important. The motivation to make a choice, versus the motivation to work hard on a choice.
Re: How much does employee turnover really cost?
#226It's funny. The smart companies I know are all moving away from hiring full-time devs. They want a very small core team of highly skilled devs, all with relatively high equity, combined with tons of freelancers/consultants on a call-list. By far the biggest cost to software companies is employee turnover because the second greatest cost is employee education and training. We've measured developer productivity in mult…
Do freelancers/consultants magically need no onboarding and become fully productive on day 1?
Re: How much does employee turnover really cost?
#227Earlier quoted context omitted.
I was strongly influenced in my thinking by Jason Cohen's "Rich vs King" article, he talks about the S-curve of wealth utilization. Once you hit a few million in the bank, you have enough money to fund a reasonably lavish lifestyle, without working, for the rest of your life. At that point, how do you motivate someone?
There's a point where salary stops meaning increased consumption, and starts meaning increased control - not control in the narrow sense that "Rich vs King" discusses, but in the broader sense of being able to push your ideas. Want to cure polio, go to Mars, put LED lighting in every home in Africa, fund research into fusion reactors, build flying cars, or push VR into the mainstream? You'd better have some cash.
That might have been more accurately stated as:
"Want to hire people to cure polio, go to Mars, put LED lighting in every home in Africa, fund research into fusion reactors, build flying cars, or push VR into the mainstream? You'd better have some cash."
It's rarely the people with the big money that are doing these things, they're just hiring people and having influence on direction. Sure, they might get credit for being a "visionary" or "innovator", but the people doing the real work rarely make the big bucks (or get much credit, unless they're very lucky).
But, in fact, the very people with lots of money who are influencing these developments are themselves influenced: often by people with not nearly as much money -- such as relatively poor authors, or other "real" visionaries.
So you could also say something like: "Want to have some really significant influence on the world? Write a book." It doesn't take a lot of money, and it's not certain that you will be influential, but if you have some really great ideas you might stand more of a chance of changing the world by writing than by trying to compete with the likes of Gates or Musk for the really big bucks.
Of course, lots of other cultural artifacts have also been hugely influential. How much of our modern world has been influenced by Star Wars or Star Trek, or by mathematics -- which really makes all those Mars journeys possible in the first place. How many people have been influenced and inspired by music? All of the arts really feed in to and greatly influence each other.
So there are plenty of ways to influence and change the world apart from being rich -- and many of them are even more effective, as these other means could influence many generations of people -- poor, rich, and otherwise.
Re: How much does employee turnover really cost?
#228Earlier quoted context omitted.
Turnover is not always bad by any means. Often a company accumulates (bad hires, acquisition, good apples going stale) people who would be better off gone for everyone's sake. There's good turnover and bad turnover.
But when turnover is high the good ones are much more likely to be leaving.
Re: How much does employee turnover really cost?
#229Earlier quoted context omitted.
I've noticed that many companies fail to recognize this, and hire two types of employees 1. Good ones who take the job for some reason, realize there are better options and leave shortly and 2. Bad ones that stay Rinse and repeat, and the cycle gets shorter, and the problems get bigger
I call it the burn and churn model. Game studios and IT MSP's both engage in it habitually. The firm I work for has a 200% yearly rate of churn for IT managers. They expect 24/7/365 on call and pay below market. Really its just a place where people go until they find a new job.
Re: How much does employee turnover really cost?
#230Earlier quoted context omitted.
I've been to management seminars where they downplay the importance of money, saying that employees are mostly motivated by other factors. Then I talk to my co-workers, the ones that are quitting, and about half of them leave because they've been working for 2+ years without a raise. I worked at a company where a company decided to introduce a new management program (LEAN) into one department. That 16 person departme…
The money myth is just something managers tell themselves to justify low wages. Money IS why we work. Yes, other factors are important, but I can't pay my mortgage or feed my family on company foosball tables and all-you-can-drink coffee.