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Home Depot sued for 'secretly' using facial recognition at self-checkouts

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Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#211
post #173

Earlier quoted context omitted.

Is there evidence of that? That seems to have been the prevailing view over the last many years, and it's not clear to me that it's improved anything. There seems to be more homeless camps, more petty crime, more drugs.

Where do you live where that's the prevailing view? Where I am police funding has increased year after year for decades, and people are routinely prosecuted and jailed for petty offenses. For the most part bmn's position is the prevailing view, they have already gotten what they're asking for and it has failed to achieve those goals. At what point are we going to acknowledge the evidence and try something else.

In places that have more crime, they typically don't prosecute effectively. A significant chunk of NYC's shoplifting was just ~350 people, if I remember the NY Times article correctly from a few years back, but they just keep getting released back to do more of it, while more and more steps are taken by private businesses in response, like locked cases and limited hours, the burden for which is more keenly felt by the poor.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#212
post #35

Earlier quoted context omitted.

When I am being abused by a faceless corporation I simply withdraw my business entirely and direct my capital towards a competitor. Sometimes this is very inconvenient for me, but change has to start somewhere, right?

Exactly this, last time I went to HD I had a cart with maybe 20 items, NONE of the working self-checkouts accepted cash so I just walked out with empty hands. Now I decided that if a place doesn’t have human cashiers I just don’t shop there and give priority to small stores, I might pay more but at least I know the profits are for a neighbor.

> NONE of the working self-checkouts accepted cash so I just walked out with empty hands.

I'm pretty sure this is illegal. All businesses need to accept cash somewhere, somehow. I am curious what would happen if you forced the issue and announced to the attendant that you intend to pay in cash.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#213

Sounds like the guy is fishing here. Theres no proof in the article that Home Depot is actually storing his information. I'm personally pretty suspicious about the cameras at self checkouts and at the entrance of supermarkets, but this lawsuit looks like a waste of time, or this is a really badly written article.

Yes, he probably is fishing. But the lawsuit is how you fish. It is how you force a company to share information about what they do or do not store. If they don't store your data, it will be dropped. If they do store your data, it will proceed. Even if it gets dropped, it was not a waste of time because someone is making an effort to find out what is going on.

So you are 100% correct - the article is badly written because it doesn't give that context to how people use the legal system to determine whether or not there is a case to be had.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#214
post #145

Earlier quoted context omitted.

> I was repeatedly told to target black women not that i'm that surprised, but still shocking to read such things in 2025.

[flagged]

equating racial profiling to specific bug reports, or what are you implying? let's just speak in plaintext instead of using simplistic analogies.

apologies if i deciphered your message wrongly.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#215
post #140

Earlier quoted context omitted.

AFAIK improving on poverty is a more effective approach.

Not only poor people shoplift. Guessing the majority of shoplifting is done by people not living in proverty.

Guessing is a great method of directing criminal justice policy.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#216

My understanding of these systems is that the green box just detects a face to a) make it easier to scan hours of footage later looking for faces b) add a subtle intimidation factor against crime. Is a picture of a face count as "biometric" information? I strongly doubt it and suspect this case will be thrown out.

Yes I think it is likely security theatre - "smile you're on camera!" type things.

In some stores here in the UK they have CCTV with a sort of attention getting dancing LED light ring around the lens which I assume is there to a) trick you into looking straight at it (and so get a clear shot of your face) and b) remind people that cameras are there doing something.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#217

Earlier quoted context omitted.

What do you mean "all the work"? Grocery shopping is preparation, logistics, actually to the place(s), handling the items from shelf to cart, cart to register, checking and paying at register, move from register to own container, container to vehicle, vehicle to home, unpack at home. Of all of this hassle, the cashier merely handles a single step. You already do all the work. I'm not sure what you mean by "treated li…

Try unloading an entire cart and scanning each one individually and putting it back, after spending a tiring hour shopping. I will be very surprised if you still feel the same.

[deleted]

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#218
post #163

Earlier quoted context omitted.

I'm paid in shorter checkout times for working at self checkout.

I have yet to encounter a self-checkout system competent enough to actually speed up the experience.

The ones without scales are the quickest and generally fast. One queue for 10-12 checkouts etc...its fast unless you get some luddite infront of you who seem to enjoy proving some point to no one about how they can't "work the machine" etc.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#219
post #188

Earlier quoted context omitted.

This is not an exclusive feature of self-checkout. I have shopped at many places where one line is fed into an array of human cashiers.

What store? I have not seen a single store with this setup.

I believe some Kohls, TJ Maxx, HomeGoods, and Dollar General stores do it.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#220
post #120

Earlier quoted context omitted.

[flagged]

> Put the criminals in prison. Do it often enough, and shoplifting ceases to be a problem of plague-like proportions. Big fan of accountability and immediate personal consequences and enforcing the law. This just doesn't work. A high-trust society cannot be built by force. > I am fatigued of the suicidal and deleterious empathy of those in charge who refuse to take second-order effects into account. The irony here is…

> This just doesn't work. A high-trust society cannot be built by force.

To badly quote Mead, "It's the only thing that ever has". If the incentives are such that defecting becomes less attractive, defection will decrease.

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