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Remove United from your flight results

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211–220 of 293 posts

Re: Remove United from your flight results

#211
post #191

Earlier quoted context omitted.

It has been checked by others ( https://news.ycombinator.com/item?id=14099630 ) and looks alright. If the information contains factual errors, please point at least one of these out, instead of posting character assassination.

I object to the parent's question as being a form of character assassination. There's a lot of garbage written on the internet, and claims of being a lawyer or in any way an authority on a particular subject should be questioned. It's great that others have checked out the guy's statements, but I think the downvotes on the parent and easy dismissal of his/her IMO reasonable question is a bit much.

>> 'easy dismissal of his/her IMO reasonable question'

Except their tone / style was far from reasonable. It was arrogant and elitist. If they have concerns about the authenticity of reddit posts, there are far better ways of wording it, instead of going lulzzz reddit hurr durr.

Re: Remove United from your flight results

#212
post #176
post #33

When you are bumped on an overbooked airline, here's what you should know: Airlines start offering compensation and travel that is less than what is required under the FAA rule hoping that people who haven't been properly informed about their rights will take the cheap offer. When this doesn't work they slowly raise the offers. The FAA rules provide that a passenger who has a reservation and who is asked to give up t…

> Airlines start offering compensation and travel that is less than what is required under the FAA rule hoping that people who haven't been properly informed about their rights will take the cheap offer. When this doesn't work they slowly raise the offers. That's way too cynical of an interpretation. If I'm a poor, flexible traveler (and I have been) I'd rather get $200 for myself by volunteering than have a chance a…

This is really the way to look at it. Someone is owed some multiple of their one-way fare as cash in hand when involuntarily denied boarding. The odds of it being you are as low as 1 in 800.

On the other hand you could have vouchers in hand, guaranteed. And at 'just' $200 you can fly one way across the country and round trip to many places, and the airline can save some money. I wouldn't take $200, that said I've often taken $400+. Further, if they need multiple volunteers airlines in my experience tend to give all volunteers the highest amount required to convince the last guy.

Re: Remove United from your flight results

#213
post #31
post #3

I understand the sentiment, but if I would stop using every corp that fucked somebody up, I would probably have to move somewhere where there is no civilization.

If it was just that the flight attendants fucked up by calling in the cops in a situation that didn't really call for it that would be one thing. But it was more than that. The CEO made the situation worse by not apologizing and instead blaming the passenger for being "disruptive and belligerent". It was only after the stock dropped that he apologized. This shows that poor customer service is ingrained in this corp.

the first statement issued by the CEO on twitter also used the truly orwellian word choice of calling what happened "re-accommodation" (even in the context of apologizing for it), which many people found insultingly tone-deaf passive voice PR-speak

Re: Remove United from your flight results

#214
post #63

United has a history of being a company with a crappy culture. Basically, Uber today is the United of the tech world and United has been the Uber of the airlines industry for the last few decades. Stacking metaphors, even when there were many fish in the aviation sea, United was the rotten one. Holman Jenkins wrote an informative and funny piece in today's WSJ on this: https://www.wsj.com/articles/make-america-great-…

IMO it's the ex-Continental attitude. ex-United was always very generous throwing around compensation.

Re: Remove United from your flight results

#215
post #207

Earlier quoted context omitted.

i have no idea what you're referring to, but it sounds like the photographers ought to. what's wrong with pursuing a payout if it also helps to incentivize avoiding future abuses? do you think airlines are run as a charity or something?

Photographers (some call them paparazzi) who get clocked by people ("celebrities") not wanting their photos taken, legal as it may be. They file a complaint, seek restitution, etc., but don't typically hunt down personal injury lawyers of certain renown to get 7 or 8 figs --which seems to be the consensus.

for what it's worth, i doubt the subject of an internationally infamous abuse scandal had to do much 'hunting down' of attorneys

Re: Remove United from your flight results

#216

If only there were a chrome extension to keep from getting shot by the police while unarmed. Or your kid gassed to death by your president. And what about Delta, the kids they kicked off their flight for not adhering to dress code? Drop those flight results too? Maybe Rainman had it right, Quantas and only Quantas? What's next, the #PassengerConvenienceMatters movement? And then the conservative response #ALLConvenie…

I didn't see getting beaten up by airport security anywhere in the contract of carriage.

Re: Remove United from your flight results

#218
post #74

If I removed every airline that sucked from my flight results, I'd be driving to Paris. I hope this reaction keeps going because I'm gonna load up on United stock. In 6 months, all these noise makers will be gone and we'll all realize United is equivalent in shittiness to AA, Delta, etc etc.

It's already too late to buy the stock on sale. From 5 days ago, UAL is down only 0.19%. With DAL -.07%, LUV +4.04%, and ALK -1.54%, it's hard to argue that one-off situations like this event, or Delta's multiple days of cancellations, have much of an effect on investors. https://www.google.com/finance?chdnp=1&chdd=1&chds=1&chdv=1&...

As they say: 'sell hubris, buy humiliation.'

Re: Remove United from your flight results

#219
post #205

Earlier quoted context omitted.

> If people were not deplaned, another flight would have been delayed/cancelled affecting not one or two people but hundreds. And how does that become David Doa's personal problem? And how are you gonna feel about "restorative justice" when United pay his hospital bills - and then assault one of your family/friends next month, because they know it's cheaper doing that than delaying/canceling flights (or, you know, ge…

It wasn't _his_ problem. But he was the one on whose lap it landed, it could have been someone else. This is not the first time airlines overbook and need to bump someone, nor the first time they had to remove someone --and it's likely not the last nor likely illegal either. I'm not saying he or anyone should "like it" but them's the breaks and those are the rules airlines work with --on occasion they have to bump pe…

You are still missing the point. It was never Dao's problem. The United staff member on scene had a solution offered to them for $800-ish more than they wanted to commit to - and instead they chose to do this.

That choice was just plain wrong, and allowing it to unfold as it did knowing there was an $800 solution on offer was morally reprehensible.

And you're being accidentally or intentionally misleading about what we can all see in the video - Dao did not "get into fisticuffs" or "become belligerent", he sat in the seat he'd paid for. United-directed rent-a-cops started the fisticuffs and belligerence.

Excusing this with "but it's how airlines operate" is such a cowardly point of view it genuinely astounds me that anyone capable of reading and commenting on a site like this could hold it. If _any_ business is designed to operate this way - where errors on their part result in a procedure that involves and excuses assaulting people - they deserve to be shut down.

I'm happy not to "re-regulate" the airline industry, I'm just saying if we're going to let "the market" be the fundamental driving factor - that "the market" needs claws. The things that they should not be allowed to do need to have powerful corrective market forces against them.

And claiming that any alternative solution to assaulting Dao will result in "the privilege to pay 2x to 4x current airfares" is again intentionally missing the point - THEY COULD HAVE SOLVED THIS FOR $800! AND THEY CHOSE NOT TO.

Fine them enough to _really_ hurt, or close them down and put everyone in charge in jail for assault.

(If you want to get into pure speculation worst case outcomes here - take a look at the UAL shareprice - it dropped tom 71.5 to 68.5 in the 25 mins from 9:30am yesterday - about $900mil of market cap - which then bounced most of the way back, but settled something like $450million down . If you want stupid rationalizations for why we need to change or not change the industry here - here's mine: If we allow this as acceptable practice, then obviously next time a flight crew needs a seat, the gate manager will just call his broker, make sure all the other passengers have their phones out, and beat shit out of the most photogenic passenger on board. Instant profit.)

Re: Remove United from your flight results

#220

Earlier quoted context omitted.

> when I found that it was not only condoned, but fully defended by the company top-down, red flags went off. I thought United Airlines and CEO apologized? http://www.latimes.com/business/la-fi-united-boarding-201704... > “That is not who our family at United is,” Munoz said. > Later Wednesday, United said all customers on that flight are receiving compensation for their ticket costs.

Here's a link to the CEO's original/first email supporting the staff: http://www.independent.ie/world-news/north-america/revealed-... "Our employees followed established procedures for dealing with situations like this. While I deeply regret this situation arose, I also emphatically stand behind all of you, and I want to commend you for continuing to go above and beyond to ensure we fly right."

Their CEO thinks this is 'flying right'. F* him. F* Munoz. F* United.
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