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Hetzner continues its growth in the US with a new location

hetzner.com

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Re: Hetzner continues its growth in the US with a new location

#201

Since we have Hetzner employees reading this, please bring back FreeBSD image support. Operating system diversity is good for Internet's resilience.

OVH Public Cloud allows your images. It even supports private registry. You do you.

Already OVH customer, I just need a less flammable failover.

Re: Hetzner continues its growth in the US with a new location

#203
post #2

That's great to hear, happy Hetzner customer for many years. Now if they start offering dedicated servers in US locations with equally competitive pricing as for their Germany and Finland DCs then a lot of other players are going to feel the heat.

Thanks for the feedback about our dedicated root servers. It's great to know that we have fans there that would like to also see these products in the States. Installing the infrastructure for our own dedicated root servers in the USA means a much bigger investment in terms of making sure the DC/DC parks are up to our very high standards. For now at least, we are concentrating on gradually adding a few more cloud loc…

You should create a HN poll on who all wants dedicated servers in the US.

I'd definitely vote on that!

Re: Hetzner continues its growth in the US with a new location

#204
post #129
post #126

Earlier quoted context omitted.

Kubeone on Hetzner is honestly one of the smoothest non-managed experiences I've ever had with Kubernetes - better than some managed ones. Includes all of the things Hetzner already provides for Kubernetes (so I'm sure they're working on their own) - internal networking support, load balancers, volumes. And you scale worker nodes with a CRD too. https://github.com/kubermatic/kubeone/tree/main/examples/ter...

That's wicked cool, thank you. For me and a little more experimental customers, this is a nice option but for the more legacy customers out there, if it doesn't have an SLA, it doesn't exist. I know it doesn't make sense but it's how big companies tend to work.

I don’t think Hetzner is the company to provide that. The reason they’re so cheap is that they limit themselves to hardware/VPS.

Re: Hetzner continues its growth in the US with a new location

#205
I ran a server there for years. Eventually it developed a fault on... either the PCIe bus, one of the paired NVMes, or something in that vein. This manifested as poor performance, followed by the NVMe falling off the bus, often followed by the machine rebooting. Upon doing so it would stall at the BIOS, complaining that it had been overclocked. It had not been overclocked... as far as I know, at any rate.

I went back and forth on this with support for several months. They were not able to reproduce (it was a rare fault, happening on average only about once every few weeks), and blamed me for 'overclocking'. Eventually I shut off the account.

Hetzner is cheap, but you're on your own if you need any form of help.

Re: Hetzner continues its growth in the US with a new location

#206

Earlier quoted context omitted.

Quite impressive the numbers they're doing 78M profit on 290M revenue (See [0] above) _ edited figures _

They also distributed some 50M EUR to employees and management a friend of mine told some support staff got 20k EUR in bonuses last year because of that probably they figured out, it's easier to give some of the profits away than pay a higher tax

Finding good people is difficult, especially back in 2021 when everyone was scaling IT like crazy. A good bonus is a good investment in employee retention. On top of that having employees participate in business success aligns incentives. It's just good business sense.

Re: Hetzner continues its growth in the US with a new location

#208

> The new location at Hillsboro will host Hetzner Cloud servers mounted with AMD processors A kind of interesting statement, given that Intel has a large presence in Hillsboro (>15K employees IIRC). Not that this would matter to Hetzner, but still curious.

Are you worried Intel folks will drive over to their DC and smash their servers because "this is an Intel town"?

At no point did I say or imply anything to that end. I found it curious, as their other DCs offer servers with Intel and AMD processors, while in this new DC they specifically call out using AMD processors.

Re: Hetzner continues its growth in the US with a new location

#209
post #48

We're a long time Hetzner dedicated server customer currently transitioning from their dedicated servers in Germany to their US Cloud product (for reduced latency) which we can highly recommend as it was the best US Cloud provider we've found that works out to be an order of magnitude less expensive than equivalent specs on Azure/AWS and also includes 20TB free bandwidth that would cost a fortune in AWS/Azure's artif…

I'll add a +1 to managed database product. We've migrated all workloads except main application servers to Hetzner. Having a managed DB service (with backups, point-in-time recovery, etc) would have us quitting AWS in an instant.

Re: Hetzner continues its growth in the US with a new location

#210
post #31

Earlier quoted context omitted.

Something similar happened to me. A server I have was very frequently randomly restarting, and I tried everything to solve it, i.e factory reset, reinstalling my services. I contacted customer support and they offered me to take it offline and perform some tests on it that could take more than 10 hours. After I insisted a lot, they offered me a one time server replacement, which magically fixed the restarting issue.

Thanks for writing about how our team helped you resolve the issue. Have you been happy with the rest of your experiences using the cloud products? --Katie

That's not what we wrote. The support team replaced the server after a lot of cajoling. That experience needs to be fixed.
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