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Google Deletes Last 7 Years Of User's Digital Life, Shrugs

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Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#201

Earlier quoted context omitted.

> FWIW Not much. They're only doing damage control. I wonder whether Matt Cutts is on holiday or something, by the way..

I talked to the person with this complaint, then looked into it myself. The account was suspended for a violation of our Terms of Service. After digging into the situation, my personal opinion is that Google took appropriate action. I'm sorry that I can't go into more detail.

How do you know if it was in fact the guy who used the account to violate the TOS?

While I don't intend on doing this myself, I'm HORRIFIED at the idea that Google would suddenly cut me off from all my data without reason.

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#202
post #175

Earlier quoted context omitted.

Cutts, Google still doesn't understand the problem here. Let's say I decide I have to break up with my live-in girlfriend, for good and sufficient reason. Perhaps she banged my three best friends, perhaps she literally killed my dog with an axe. Doesn't matter - I have my reasons. I break up with her. I still have to give her back her stuff from my apartment. If I don't do so, I'm committing a separate offense of my…

Physical objects can only be in one place at a time. Data on the other hand can be backed up while it is still being used by the service. And Google collects information about how to do this for their services in one place: the Data Liberation Front http://www.dataliberation.org/

It is not realistic to expect all users to continually make backups of all their Google services.

It is however realistic for Google to solve this by putting a violating account in a "read-only" mode, where you are able to export all you data and not do anything else.

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#203

Earlier quoted context omitted.

This is outrageous. Deleting the whole account is really unjustifiable! If OP was abusing some service of Google, then ban him from this specific service, but why take his whole data? If there is something to learn, it's to keep a local copy of anything you have, and never be 100% depending on an online service. But then this obliterates the benefits of investing entirely in so called cloud services with any company,…

You can download your data from these services at any time before you commit a ToS violation.

The backup methods are very different for each Google service. If you want daily backups of all your Google services, you need to pay for multiple external backup services and/or spend a lot of time doing it manually.

And how do you download all your Google Analytics data? This page on the Data Liberation page suggests that you export to XML, Excel or TSV. http://www.dataliberation.org/google/analytics But to do daily backups of all the dimensions, metrics, advanced segments etc. would be very time consuming. You could do it easier with the API, but that requires programming knowledge.

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#204
post #148

Earlier quoted context omitted.

Wow. A bunch of Google fanboys voting me down for stating something rational, but that just happens to be anti-Google. I just started using G+ (mainly because I'd like there to be a strong competitor to FB), but Google's antics give me cause for concern. I'd hate to get "hacked" some day and have Google completely wipe out every bit I have with them.

You can download your data from Google anytime: http://www.google.com/takeout/ When you sign-up for a Google account, there's a little something called a Terms of Service you agree to. You violate them? You sacrifice all rights to any data you may or may not have on their services. That's something every Google user agrees to from day one. If you don't like that punishment, you shouldn't have signed up.

> You can download your data from Google anytime: http://www.google.com/takeout/

+1's, buzz, contacts, picasa and my +1 posts?

That's less than 10 % of the data I have with Google.

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#205

Earlier quoted context omitted.

"Users should be able to control the data they store in any of Google's products. Our team's goal is to make it easier to move data in and out." This philosophy, or at least the "out" part, should apply doubly after someone's account is terminated in this manner. Google has determined that sinning against one service warrants terminating access to other services. That may be justifiable. But sinning against one servi…

No. The ToS applies to all Google services.

https://plus.google.com/u/0/104600580124930283388/posts/QBFa... He has access to Dashboard #liar

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#206

Earlier quoted context omitted.

This is outrageous. Deleting the whole account is really unjustifiable! If OP was abusing some service of Google, then ban him from this specific service, but why take his whole data? If there is something to learn, it's to keep a local copy of anything you have, and never be 100% depending on an online service. But then this obliterates the benefits of investing entirely in so called cloud services with any company,…

You can download your data from these services at any time before you commit a ToS violation.

He can, already https://plus.google.com/u/0/104600580124930283388/posts/QBFa...

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#207

Earlier quoted context omitted.

> FWIW Not much. They're only doing damage control. I wonder whether Matt Cutts is on holiday or something, by the way..

I talked to the person with this complaint, then looked into it myself. The account was suspended for a violation of our Terms of Service. After digging into the situation, my personal opinion is that Google took appropriate action. I'm sorry that I can't go into more detail.

We checked into Matt_Cutts and found some seriously disturbing information. I am sorry that I can't go into more detail.

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#208

Earlier quoted context omitted.

It definitely seems from the way that google is handling this (playing everything close to the vest, not letting you know anything) that it DOES have something to do with the FBI raid. In the US, this kind of cockiness and disregard for standard procedures of law and decency is often paired with Homeland Security shit. It doesn't seem very far fetched to say that google might have been told by the gov't that you are…

first of all i am absolutely pro-wikileaks. that shouldn't even be a statement i have to make. that's like saying "why yes, i am pro-truth." those people are the definition of patriots and they're not even from my country. secondly, i can't imagine google would be dumb enough to actually think that even if someone did use my account for something like that. i would hope that the most powerful corporation would notice…

I have a small amount of experience with this kind of stuff (gov't assualts on Internet activists through property seizure, collusion with the private sector, etc) from reading Glenn Greenwald and some others and here's my take: the gov't has been cracking down on people suspected of DDoSing the credit card companies a few months back in the name of anonymous and wikileaks; I read a thread somewhere about the FBI raiding a house with guns drawn to go after the OP's 13 year-old son, who the mother said was absolutely innocent of using LOIC to do this at all.

I think you, and possibly your neighbor, might have become victims of this kind of shoddy, falsified intelligence work. Back when the "war on terror" was really hotted up after 9/11, there were tons of stories of Muslims being erroneously charged with terrorism, like the time with the "Detroit Sleeper Cell" that turned out to be just some impoverished Detroit Muslims; the FBI took wild liberties interpreting a disturbed man's doodles to be some sort of terrorist plot. Well, now the intel agencies are a little more restricted in their ability to harass and intimidate innocent Muslims (well, as long as they're within our borders). But as we've seen with the story about the 13 year-old, these agencies are still quite willing to harass and intimidate online activists, accusing them of being "hacktivists" and seizing their property. And we've also seen that companies such as google are quite "in bed" with the gov't whenever they ask them for the data in the name of "the war on terror."

TL;DR I suspect that google disabled your account at the behest of the gov't who are in turn serving credit card companies mad about being DDoSed by Anon who was mad at them for stealing money from wikileaks, who the credit card companies say violated THEIR terms of service.

The question remains, despite the link to Betsy Perry's G+ post which has been repeatedly posted in this thread in order to discredit you, is which term of service you violated in the use of your gmail account? Google refuses to answer this, which is what makes me most confident that some homeland security BS is involved here.

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#209

Earlier quoted context omitted.

I talked to the person with this complaint, then looked into it myself. The account was suspended for a violation of our Terms of Service. After digging into the situation, my personal opinion is that Google took appropriate action. I'm sorry that I can't go into more detail.

also let me be clear that i don't think this is going viral because i wrote a poetic letter that tugged at the heartstrings of twitter. if you think that my story is going viral for any other reason besides google's completely crap user support you need to re-examine your approach to dealing with people. and if you need anymore proof of that please be aware that i signed up for twitter on wens night. and i do not kno…

It went viral because all you do is talk and talk and talk and talk, and people love hearing about other people with problems. A "look at that poor sap, I'm better than him," kind of thing.

But anyway, we would appreciate it if you didn't start spamming HN with this story. We know the details. We know you're upset. We don't really care.

If you must comment, one comment per threading level, please. Don't reply to the same comment more than once. And, keep it short. There must be something better to do with your life than tell everyone that Google disabled your account due to ToS violations.

It's sad. Move on.

Re: Google Deletes Last 7 Years Of User's Digital Life, Shrugs

#210
post #204

Earlier quoted context omitted.

You can download your data from Google anytime: http://www.google.com/takeout/ When you sign-up for a Google account, there's a little something called a Terms of Service you agree to. You violate them? You sacrifice all rights to any data you may or may not have on their services. That's something every Google user agrees to from day one. If you don't like that punishment, you shouldn't have signed up.

> You can download your data from Google anytime: http://www.google.com/takeout/ +1's, buzz, contacts, picasa and my +1 posts? That's less than 10 % of the data I have with Google.

Seriously. Are they even being serious with that?
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