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LG ThinQ Terms of Use

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Re: LG ThinQ Terms of Use

#21

Post by asteroidburger »

Wistar wrote: post #14
cassianoleal wrote: post #3

Their support is also absolutely awful. I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one. Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving th…

I have been very lucky with a washer/dryer pair from Samsung that have only needed two minor repairs in 12 years of near-daily use. A heating element for the dryer. A new door seal and, later, a pump for the washer. My 7 year old LG inverter microwave has been flawless and is the best microwave I have ever used. My 10 year old pair of LG 4K computer monitors have been great—they still hold a color calibration quite w…

I concur about the picture quality of their OLEDs - it's incredible. But I can't say anything about their interface or software - I've not seen them for probably a year+ at this point. The Apple TV remote turns it off/on, and adjusts the volume. The LG has not been provided internet access.

Re: LG ThinQ Terms of Use

#22

Post by GuestFAUniverse »

haunter wrote: post #12
skullone wrote: post #11

I've given up on LG and Samsung appliances. This includes TVs, all electronics too. They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering. They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the low…

I still don't get what makes korean brands _extra_ shitty. Like these dark patterns are all over the world but somehow korean brands crank it up to one more level.

I don't get why everybody bought that crap.

All the while the better alternatives got bankrupt.

So, most people should stop whining an live with the hell _they choose_.

Re: LG ThinQ Terms of Use

#23

Post by aeve890 »

skullone wrote: post #13
haunter wrote: post #12

Earlier quoted context omitted.

I still don't get what makes korean brands _extra_ shitty. Like these dark patterns are all over the world but somehow korean brands crank it up to one more level.

I have no idea how it got so bad either. Even manufacturing must be a pain with such odd designs. Their cars are just a pit to work on, non replaceable ball joints, have to buy the entire lower control arm, a $5 repair turns into $500. It's insane

>I have no idea how it got so bad either.

Most people just keep buying this crap and a tiny percentage of customers happen to worry about privacy.

Re: LG ThinQ Terms of Use

#24

Post by junto »

As someone with an LG smart tv that watches Netflix etc, but who also has PiHole on the network, can anyone recommend any lists to block LG and LG advertiser traffic?

Re: LG ThinQ Terms of Use

#25

Post by RetroTechie »

1,2,6,7 & 8 Seem to me as potentially (if not with certainty) in conflict with EU consumer laws & therefore not binding. Outside EU, YMMV. Key phrase here: "Local law may limit these clauses".

If such terms of use were to become subject of a legal case, then in EU "reasonable user expectation" weighs heavily, and courts tend to err on protect-consumer side.

For example vendor analyzing usage patterns to optimize users' experience with the appliance, would probably be okay.

But eg. do 24/7 voice recording & share with vendor's partners to let them send targeted advertising, would absolutely not match user expectations (given intended use of these appliance features), and therefore be illegal.

3-5 & 9 Seem sort-of-expected for internet connected, AI 'enhanced' appliances.

TLDR; it's just LG attempting to cover their legal ?ss. Wouldn't help them much in court.

Re: LG ThinQ Terms of Use

#26

Post by RetroTechie »

roscas wrote: post #2

Quick fix, remove networking access for all devices, not just LG devices. But since you did that remotely, you probably do that from a "smart" phone. That one is worst than this LG device. Have you read terms of service of Android devices? Windows? Apple? Microsoft like Gamers Nexus show on the video, writes down that this practices are malware and illegal and does exact the same thing. Gamers Nexus amazing review of…

> Have you read terms of service of Android devices?

Don't remember agreeing to any ToS before (or after) factory reset, put SIM card in a phone, and start using it. Granted, it's been a while since I last bought one.

And no, "by using you agree to ToS" is much like a shrink-wrap EULA for boxed software: doesn't fly in many jurisdictions. Explicit consent to do anything that violates users' expectations, is important here.

Re: LG ThinQ Terms of Use

#27

Post by TingPing »

GuestFAUniverse wrote: post #22
haunter wrote: post #12

Earlier quoted context omitted.

I still don't get what makes korean brands _extra_ shitty. Like these dark patterns are all over the world but somehow korean brands crank it up to one more level.

I don't get why everybody bought that crap. All the while the better alternatives got bankrupt. So, most people should stop whining an live with the hell _they choose_.

Well in the TV space they have monopolies on oleds.

Re: LG ThinQ Terms of Use

#28

Post by TingPing »

junto wrote: post #24

As someone with an LG smart tv that watches Netflix etc, but who also has PiHole on the network, can anyone recommend any lists to block LG and LG advertiser traffic?

Disconnect it and buy any streaming device. An Apple TV is nice.

Re: LG ThinQ Terms of Use

#29

Post by atoav »

> 4. Voice capture can include other people. Voice-enabled products may record and analyse family members, children, guests, and bystanders. LG places responsibility on you to inform them and obtain any legally required consent. (Section 4.d)

Cool. Meaning you either inform every guest before they enter your home or they can sue you. Great LG! This is a good way to ensure to land on my personal forever-blacklist. I won't even come back to check whether you changed.

Re: LG ThinQ Terms of Use

#30

Post by nicbou »

gitowiec wrote: post #20

Thank you for reminding me to disable Wi-Fi network in my LG tv. I was planning to do it recently but forgot. I really don't need those WebOS updates to the TV I use with decoder and Google TV dongle

Regular 1.5GB updates are nuts, especially when WebOS is so terrible.
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