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LG ThinQ Terms of Use

news.ycombinator.com

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Re: LG ThinQ Terms of Use

#11

Post by skullone »

I've given up on LG and Samsung appliances. This includes TVs, all electronics too. They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering. They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the lowest quality plastic. Oddly enough, the cheapest GE appliances are made to be fixed seemingly. Parts are readily accessible, they're super easy to repair.

But it's the end of korean electronics and appliances, and this extends to cars too, Kia and Hyundai designs are near the bottom in terms of repairability.

Re: LG ThinQ Terms of Use

#12

Post by haunter »

skullone wrote: post #11

I've given up on LG and Samsung appliances. This includes TVs, all electronics too. They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering. They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the low…

I still don't get what makes korean brands _extra_ shitty. Like these dark patterns are all over the world but somehow korean brands crank it up to one more level.

Re: LG ThinQ Terms of Use

#13

Post by skullone »

haunter wrote: post #12
skullone wrote: post #11

I've given up on LG and Samsung appliances. This includes TVs, all electronics too. They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering. They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the low…

I still don't get what makes korean brands _extra_ shitty. Like these dark patterns are all over the world but somehow korean brands crank it up to one more level.

I have no idea how it got so bad either. Even manufacturing must be a pain with such odd designs. Their cars are just a pit to work on, non replaceable ball joints, have to buy the entire lower control arm, a $5 repair turns into $500. It's insane

Re: LG ThinQ Terms of Use

#14

Post by Wistar »

cassianoleal wrote: post #3

Their support is also absolutely awful. I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one. Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving th…

I have been very lucky with a washer/dryer pair from Samsung that have only needed two minor repairs in 12 years of near-daily use. A heating element for the dryer. A new door seal and, later, a pump for the washer.

My 7 year old LG inverter microwave has been flawless and is the best microwave I have ever used.

My 10 year old pair of LG 4K computer monitors have been great—they still hold a color calibration quite well.

My recently-purchased, and expensive, LG C5 OLED TV has a spectacular picture but is a finicky, ad-ware festooned nightmare. It demands attention to near-daily updates where the updates list contains ads and promotions that I have to scroll through and dismiss to find the actual updates. It is tiring to deal with and especially because the remote control is a ridiculously gimmicky “air remote” where I have to carefully aim it at tiny targets which, even from three feet away, is challenging to do and so unnecessary.

The TV and this story about unauthorized software installations has cured me of interest in new LG offerings.

Re: LG ThinQ Terms of Use

#15

Post by WithinReason »

roscas wrote: post #2

Quick fix, remove networking access for all devices, not just LG devices. But since you did that remotely, you probably do that from a "smart" phone. That one is worst than this LG device. Have you read terms of service of Android devices? Windows? Apple? Microsoft like Gamers Nexus show on the video, writes down that this practices are malware and illegal and does exact the same thing. Gamers Nexus amazing review of…

My favourite part of LG T&Cs from that video:

i. CONSENT REQUIREMENT: You acknowledge and agree that it is your sole responsibility to obtain all necessary consents from any third parties whose voices may be captured by the Product and to notify household members and guests that their voices may be captured and processed, in compliance with applicable wiretapping, eavesdropping, and privacy laws. If anyone does not consent, you should disable the microphone or voice features in the settings. LGE disclaims any liability for your failure to obtain such consent or provide such notification.

Re: LG ThinQ Terms of Use

#16

Post by CircuitSeuss »

As enshittification continues to accelerate, terms of service/ privacy policies are going from comically draconian to completely insane attempts to preempt both consumer rights and common sense.

For now at least, we can still find the last few “dumb” models that simply function at appliances without all the bloatware, but that’s little solace. In another ten years, I suspect we may be left with little option but to refurbish old (proprietary!) appliances as best we can.

Maybe this is wishful thinking, but there ought to be a market opening for simple, durable, easily repairable appliances? Where is the competition?

Re: LG ThinQ Terms of Use

#17

Post by roscas »

WithinReason wrote: post #15
roscas wrote: post #2

Quick fix, remove networking access for all devices, not just LG devices. But since you did that remotely, you probably do that from a "smart" phone. That one is worst than this LG device. Have you read terms of service of Android devices? Windows? Apple? Microsoft like Gamers Nexus show on the video, writes down that this practices are malware and illegal and does exact the same thing. Gamers Nexus amazing review of…

My favourite part of LG T&Cs from that video: i. CONSENT REQUIREMENT: You acknowledge and agree that it is your sole responsibility to obtain all necessary consents from any third parties whose voices may be captured by the Product and to notify household members and guests that their voices may be captured and processed, in compliance with applicable wiretapping, eavesdropping, and privacy laws. If anyone does not c…

That has to be everybody fav! It should be printed on t-shirts!

When he talks about friends coming over "listen guys my tv will record your voices and take pictures and videos... sign here..." OMFG!!!

Re: LG ThinQ Terms of Use

#18

Post by roscas »

Wistar wrote: post #14
cassianoleal wrote: post #3

Their support is also absolutely awful. I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one. Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving th…

I have been very lucky with a washer/dryer pair from Samsung that have only needed two minor repairs in 12 years of near-daily use. A heating element for the dryer. A new door seal and, later, a pump for the washer. My 7 year old LG inverter microwave has been flawless and is the best microwave I have ever used. My 10 year old pair of LG 4K computer monitors have been great—they still hold a color calibration quite w…

I do have a few LG and one has internet access for NetFlix and crap. But I'm blocking almost every other connection for years because it's too abusive.

But this extends to Android devices, Windows, etc.

Almost every device that has internet, will do this. We have to thank the advertising ** people for this. But internet is broken almost from the start. They just got it impossible to use without protection to ads and spyware.

Re: LG ThinQ Terms of Use

#19

Post by roscas »

wjnc wrote: post #9
ImHereToVote wrote: post #4

Someone should sue their friend for inviting them over and not giving them a GDPR notice. This will finally make LG far too radioactive to buy.

This is US ToS probably? Under GDPR we have no punitive damages, no broad discovery, and the CJEU has kept non-material damage awards modest. So we can sue, but can’t win greatly thus cannot invest greatly in lawyers. Our supervisors are understaffed and to be honest (for the Dutch authority) fighting the wrong fights.

GDPR? Oh the Great Data Robbing Directive.

Also known as the Gross Data Privacy Regime enabler.

Funny part is that some people think that is a good thing and it works.

Re: LG ThinQ Terms of Use

#20

Post by gitowiec »

Thank you for reminding me to disable Wi-Fi network in my LG tv. I was planning to do it recently but forgot. I really don't need those WebOS updates to the TV I use with decoder and Google TV dongle
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