Earlier quoted context omitted.
The only way you know if your product is imperfect is by other people constructively criticising it. But instead you would rather all of us stand around in a circle cheering them on about how wonderful it is and politely ignore any problems. Sounds like a guaranteed way to fail.
Dismissal is not constructive criticism. There's a sizable difference between "meh, nothing to see here" (which is the original comment in this thread) and "here's how this could be better".
If the product does not provide a decent ROI then you are right to dismiss it.