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Lost all my sites overnight: Vercel terminated my account without notice

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Re: Lost all my sites overnight: Vercel terminated my account without notice

#21

Post by mhdhn »

gaws wrote: post #19
hikerell wrote: post #12

Earlier quoted context omitted.

I'm not entirely sure about the cause, but here are some possibilities: 1. I run a SaaS browser extension that lets users export table data from any website. It can bypass some download restrictions, and I’m not sure if this has ever caused complaints. 2. A few months ago, I launched a free expired-domain valuation tool. It identified some high-value domains abandoned by governments and international organizations, a…

> 1. I run a SaaS browser extension that lets users export table data from any website. *It can bypass some download restrictions*, and I’m not sure if this has ever caused complaints. It seems like we found the problem. Someone likely filed a DMCA request directly with Vercel and the company complied.

But wouldn't they tell them why then?

Re: Lost all my sites overnight: Vercel terminated my account without notice

#22

Post by hikerell »

mhdhn wrote: post #21
gaws wrote: post #19

Earlier quoted context omitted.

> 1. I run a SaaS browser extension that lets users export table data from any website. *It can bypass some download restrictions*, and I’m not sure if this has ever caused complaints. It seems like we found the problem. Someone likely filed a DMCA request directly with Vercel and the company complied.

But wouldn't they tell them why then?

They still refuse to provide me with any valuable information to this day, even though I've reached out via email multiple times—and they’ve been polite throughout. Once I finish handling the website migration, I’ll launch a new site to fully document the entire incident and all communication records.

Re: Lost all my sites overnight: Vercel terminated my account without notice

#23

Post by altairprime »

gaws wrote: post #19
hikerell wrote: post #12

Earlier quoted context omitted.

I'm not entirely sure about the cause, but here are some possibilities: 1. I run a SaaS browser extension that lets users export table data from any website. It can bypass some download restrictions, and I’m not sure if this has ever caused complaints. 2. A few months ago, I launched a free expired-domain valuation tool. It identified some high-value domains abandoned by governments and international organizations, a…

> 1. I run a SaaS browser extension that lets users export table data from any website. *It can bypass some download restrictions*, and I’m not sure if this has ever caused complaints. It seems like we found the problem. Someone likely filed a DMCA request directly with Vercel and the company complied.

DMCA filings have a legal requirement for the provider to submit notification and receive an appeal, or else the provider may not qualify for the liability protection. That doesn’t rule out other such objections not under DMCA’d banner, but for DMCA specifically they have a legal obligation not to withhold why.

Re: Lost all my sites overnight: Vercel terminated my account without notice

#24

Post by hikerell »

My issue has been resolved today:

1. After 10 days of communication with Vercel, the platform has unblocked my account and websites, and provided the specific explanation I expected.

2. One of my websites remains blocked because a page on it has a DMCA issue, while the other websites have been unblocked.

3. Over these 10 days, I have migrated some of my websites to Cloudflare, which was not an easy process. Technically, it involved migrating from Next.js to Open Next.js, requiring modifications and testing of a significant amount of code.

4. If anyone is interested, I can share my experience with the technical migration as well as the communication process with Vercel.

5. I would like to express my gratitude for everyone's suggestions at all times.

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