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In a similar vein, I swear only about 30% of Apple Pay buttons I encounter on the web actually work. The rest produce a little popup with spinner briefly and then disappear. It's incredibly frustrating.
Even if the input is completely safe, why would a web application need to use eval() in js?
In a similar vein, I swear only about 30% of Apple Pay buttons I encounter on the web actually work. The rest produce a little popup with spinner briefly and then disappear. It's incredibly frustrating.
Where do you see Apple pay on the web? I was excited when it came out, but have only seen it once or twice since then.
I find that customer support from a lot of companies these days is remarkably degraded from a few years ago. Some companies, I can't even "spend" money with because of this. A real crisis.
Earlier quoted context omitted.
Hi, I’m a virtual assistant. How can I help you today? Please, select of of 3 available answers.
I was trying to change my policy with Geico today. The web browser "virtual assistant" told me I had to go to another page and gave me the link, but then the assistant and its button disappeared when I navigated away. I switched to the mobile app to try again. The available answers eventually got me to an agent who helped me, but part way through I left WiFi range and was disconnected. Trying to get on again I manual…
There has been a major shift to using chat bots and knowledge bases to reduce the demand on human agents. This allows companies to reduce staffing costs considerably. Less staff, less management.
Unfortunately, there seems to be minimal investment in analysing the user experience over time. Few companies update their bot when there are known issues impacting their service (like they would for phone IVRs).
Is collecting a shipping address because PayPal's JavaScript is broken legal under the GDPR?
You are then responsible for protecting that data too which is why you would prefer not to collect it if possible.
Paypal's customer support is a disaster, and I refuse to use the service anymore after they shut my account down because a withdrawal failed - without informing me - and sent it to collections, also without informing me. The hoops I had to jump through to get it reinstated were a massive pain in the ass, and if it were to happen again, I would happily ignore it forever just because they deserve nothing more. The soon…
I don't know how people still usrs PayPal after so many people had those issues
Last year, 9/10 purchases failed causing me to wait for money to be returned for almost a week each time.
The last time was a hotel reservation in the order of a 4 digits euros.
I find the timing interesting because coincidentally I'm having an issue with Stripe. I'm finding recently on multiple PCs that all Stripe checkouts are giving me a generic-sounding error ("We are unable to authenticate your payment method. Please choose a different payment method and try again.") no matter what credit card I use or whether or not uBlock Origin is turned on for the checkout site. However for some rea…