The crux of the issue is in these four words: "lowest price technically acceptable." In the name of saving money, good intentions cause more waste in time and money.
‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
21–30 of 264 posts
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#22Earlier quoted context omitted.
I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?
It could be related to >Currently the service uses both McAfee and Tanium software packages to scan and protect service-issued endpoints like laptops. But the computing power required by multiple programs often interferes with the user’s work, and damages the user experience, or UX.
I read that - but 80 minutes felt extreme.
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#23I’m impressed with the person that waited over an hour to get into outlook. With determination like that no enemy stands a chance
I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?
I’m assuming just still using computers that were really cheap a decade ago and then loading them with modern bloated software and security scanning tools. Probably lots of memory swapping and trying to do a lot on a computer that can’t.
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#24Quoted post unavailable.
Alternatively. The USAF are a bargain for a more stable world with less regional conflicts. While the Middle East is a disaster, and there are many easy to point out missteps on its record that truly are awful and horrific. It's also currently the world's pre-eminent power in a history dominated by strong militaries and during its tenure as such the world has unequivocally been more stable and peaceful than it's ever…
I think that's a very rosy view of US intervention. In particular, the US has helped overthrow numerous democratic governments because they were not ideologically aligned with the kind of free trade maximalism the US favours. Indonesia and Chile are particularly notable examples here.
It's unclear if US actions have created a more stable world, but they have certainly created one more aligned with the US ideologically, often at the cost of lives, local economies, and continued instability.
Edit: Also, RE Afghanistan. Forget a year ago, the argument could be made that it would have been better off if the US had never invaded in the first place.
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#25Earlier quoted context omitted.
I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?
If I were to guess and remember my time working at a 'hot desking' company, it's because on login, the user's profile will be copied from a central server onto the local system. I found out this is a thing when Chrome and Firefox started to put their files in the user's home directory by default. If that has to traverse a network - and who knows where all that data is coming from or how fast the internet connection i…
Interesting. So potentially downloading the entire browser cache each time? Goodness.
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#26I’m impressed with the person that waited over an hour to get into outlook. With determination like that no enemy stands a chance
I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?
Not, specifically but the article mentions at the end that the original laptops used for the win10 transition were using HD's (aka spinning rust) rather than SSDs because it was a lowest bidder situation.
Given what I've seen of corp/gov IT, it wouldn't surprise me in the least if the "security software" (aka virus scanners, intrusion detection, etc) then proceeds to hammer the disk/CPU sufficiently that the machine cannot make forward progress. My wife's work machine (a fairly nice, if slim dell) sits there with one of its 4 cores at 100% running a McAfee process hammering the disk doing some kind of scan pretty much 100% of the time. The result is that it pushes that core to max turbo, overheats the system and then throttles the whole thing to ~800Mhz. It then takes a minute or two to open word/etc. And that is with a fairly fast SSD, add in the spinning rust, and i'm sure it would take much longer.
And of course its locked down sufficiently that its not possible to even try and fix it.
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#27> Currently the service uses both McAfee and Tanium software packages to scan and protect service-issued endpoints like laptops. The problem isn't hardware, it's that they're using the worst antivirus known to mankind. It's not throwing money at the problem, it's about what can be removed.
At my last job IT had tanium installed on our machines. It would make your computer nearly unusable for hours. Sometimes I felt like we had computers that were completely consumed by the overhead it took just for us to have them.
> At my last job IT had tanium installed on our machines. It would make your computer nearly unusable for hours. Sometimes I felt like we had computers that were completely consumed by the overhead it took just for us to have them.
Trend Micro is the same way. The only thing that eventually made it bearable was getting an SSD, but it still sucks.
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#28The military should evaluate wholesale replacement of spinning hard drives with SSD, rather than replacing many thousands of computers.
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#29I’m impressed with the person that waited over an hour to get into outlook. With determination like that no enemy stands a chance
I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?
[deleted]
Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds
#30I’m impressed with the person that waited over an hour to get into outlook. With determination like that no enemy stands a chance
I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?
I worked at a internship one time where by the end of the two month stint my machine would take upwards of 45 minutes to login because there was something that was running on login that had to timeout (because it was broken). Sometimes IT pushes policies that conflict with other stuff and rarely do they check every configuration (or setup alerting for these bad cases).
There's lots of reasons it can happen though (especially on Windows, where the mood for 20 years was "cram it all into apply on login GPOs and scripts"). My guess in this case since the machine costs $109 (used, I assume), is that it is running spinning rust and 4GB of RAM, which on Windows 10 isn't a lot of fun. Couple that with all the security crap the DoD has to put on there (which probably spends half its time trying to grab resources from the other security software) and I could definitely see an hour.