Live data from Hacker News

‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

airforcemag.com

11–20 of 264 posts

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#11
post #4

Quoted post unavailable.

While I agree that we over-fund out military, probably by an order of magnitude, I still want our military to be functional. And that requires good IT. The two goals should not be mutually exclusive.

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#12
post #8

I’m impressed with the person that waited over an hour to get into outlook. With determination like that no enemy stands a chance

I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#13
post #7

> Currently the service uses both McAfee and Tanium software packages to scan and protect service-issued endpoints like laptops. The problem isn't hardware, it's that they're using the worst antivirus known to mankind. It's not throwing money at the problem, it's about what can be removed.

They should switch to Norton to make some crypto money on the side.

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#14
post #12
post #8

I’m impressed with the person that waited over an hour to get into outlook. With determination like that no enemy stands a chance

I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?

If I were to guess and remember my time working at a 'hot desking' company, it's because on login, the user's profile will be copied from a central server onto the local system.

I found out this is a thing when Chrome and Firefox started to put their files in the user's home directory by default. If that has to traverse a network - and who knows where all that data is coming from or how fast the internet connection is - that can take a long time.

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#15

Not to be missed in the article: The Air Force has a "chief of esports and virtual fitness"

The US army has sponsored development of games quite a lot; I remember a friend of mine who was really into America's Army, that must've been 15 years ago now.

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#16
post #7

> Currently the service uses both McAfee and Tanium software packages to scan and protect service-issued endpoints like laptops. The problem isn't hardware, it's that they're using the worst antivirus known to mankind. It's not throwing money at the problem, it's about what can be removed.

At my last job IT had tanium installed on our machines. It would make your computer nearly unusable for hours. Sometimes I felt like we had computers that were completely consumed by the overhead it took just for us to have them.

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#17
post #4

Quoted post unavailable.

It’s however also the way that the US funds private sector development. They can’t as directly fund and direct private corporations as that would be “communism”, so they pump money into the military such that it provides corporate welfare and spurs private sector innovation and economy diffusely. It’s inefficient by design this way.

[deleted]

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#18
post #5

Not to be missed in the article: The Air Force has a "chief of esports and virtual fitness"

Does he just get paid to turn on and off his computer because apparently that takes all day

hence the fitness part of it /s

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#19
post #12
post #8

I’m impressed with the person that waited over an hour to get into outlook. With determination like that no enemy stands a chance

I'd love to know WHY it takes over an hour to load Outlook? Can anyone enlighten me as to what takes the time? Is it connecting to something and periodically backing off when it can't? Scanning something? What?

It could be related to

>Currently the service uses both McAfee and Tanium software packages to scan and protect service-issued endpoints like laptops. But the computing power required by multiple programs often interferes with the user’s work, and damages the user experience, or UX.

Re: ‘Fix My Computer’ Cry Echos on Social Media; Air Force CIO Responds

#20
post #4

Quoted post unavailable.

While I agree that we over-fund out military, probably by an order of magnitude, I still want our military to be functional. And that requires good IT. The two goals should not be mutually exclusive.

IT departments in large organizations often see their users as adversaries rather than customers. The department's goal isn't to enable productivity but to prevent computing. This is probably WAI.
Post reply on HN