Just saying, at this stage, if I were Facebook and I wanted to take the pressure off, I’d be putting out little stories that make the story about the whistleblower instead of about Facebook. I’d also focus on stories that will make us disagree with her over various particulars rather than with Facebook.
Facebook has a pretty simple problem: they pissed off too many people, either by taking too much of the winnings for themselves or by inserting themselves into divisive governing tasks or just by ruining what earlier users liked about the product. Lately I even think the anger towards them is because they represent the Internet, and the whole Internet seems to suck lately.
So does Facebook deserve every bit of this bad press? Maybe not. Maybe it’s not all fair. But it’s all coming from somewhere- they’ve just made too many people mad. I don’t think you can insert yourself this directly into monopolizing control of information and the enormous winnings of the Internet without this happening.