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Datadog releases Incident Management, Profiler, Error Tracking, and more

datadoghq.com

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Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#21

Post by coredog64 »

kevsim wrote: post #16

We used DataDog extensively for metrics at my last job. It was awesome, but terribly expensive. Then people wanted to get logs in the same service, so we started rolling that out and it got even more expensive (multiple times competitors like SumoLogic). Would assume these new features will also come with a hefty pricetag (though for APM it's not like competitors like NewRelic are inexpensive).

Wow. Sumo costs are usually 75-80% of Splunk. Does this allow DataDog to take the crown for “sales rep most likely to arrive in a Bentley?”

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#22

Post by sam_lowry_ »

bdcravens wrote: post #17
sam_lowry_ wrote: post #14

Earlier quoted context omitted.

This is part of the product. They are trying to do the impossible, embrace all customer configurations, and failing badly when it comes to the support.

In my experience, it was more than that - it was strong arming by sales.

Depends on the sales guys, I guess. We set a hard budget limit and then harassed support and sales to keep us within this limit.

Anyway. We used Datadog for almost half a year already. Looks like they are overcomplicating their offer to the point of no-return.

Time to look for the next market disruptor.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#23

Post by jschwartzi »

shoulderfake wrote: post #8
mdaniel wrote: post #3

I rage closed that window for downloading a 720p(!) 2.5MB video showing some swooshing squares that takes up the entirety of the "welcome to this content" section. It's one level of disrespect for my time to eat a huge swath of space with a gif, it's a whole other level to put a movie trailer above your blog content just to make squares dance around In an attempt to rescue this rant with some actual content: one migh…

you are angry about 2.5mb video, its 2020 pal get a broadband connection

Look buddy sometimes we just want to read some text while we're sitting at a bus stop.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#24

Post by dbenamy »

jeffbee wrote: post #9

Profiler looks pretty dope. Does anyone know why neither DataDog nor Google Cloud Profiler support C++? Technically Google supports anything if you implement the agent yourself, but none of these tools ship a C++ profiler out of the box.

I work on Datadog Continuous Profiler. Thanks :-)

We picked the initial feature set based on a mix of factors including where we expected a lot of demand, what we use internally so could dogfood, and what we could build a great version of most quickly. We’ve got more languages and more features coming!

And feedback on what we’ve got so far or what (else) you want welcome!

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#25

Post by vikramkr »

shoulderfake wrote: post #8
mdaniel wrote: post #3

I rage closed that window for downloading a 720p(!) 2.5MB video showing some swooshing squares that takes up the entirety of the "welcome to this content" section. It's one level of disrespect for my time to eat a huge swath of space with a gif, it's a whole other level to put a movie trailer above your blog content just to make squares dance around In an attempt to rescue this rant with some actual content: one migh…

you are angry about 2.5mb video, its 2020 pal get a broadband connection

depending on where they are that might not be that easy

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#26

Post by rob-olmos »

If I'm understanding correctly, currently "RUM Errors" is not "Error Tracking", and "RUM Errors" only records an error if that RUM session is actually profiled/recorded?

Ie., you have a RUM sample rate less than 100%, so some errors aren't recorded in RUM Errors? Will that be the same situation for "Error Tracking"?

Curious to see what this pricing is.. eg., any client-side errors get auto-included as a RUM session? There's a good amount of bogus browser errors due to incomplete or oddly sandboxed javascript environments.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#28

Post by tengbretson »

sam_lowry_ wrote: post #14
bdcravens wrote: post #12

I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.

This is part of the product. They are trying to do the impossible, embrace all customer configurations, and failing badly when it comes to the support.

My experience was getting on a call with them where they explained how their new pricing strategy was going to be so much cheaper and great for us and having them present a nice break down showing exactly how. Eventually we asked "say what's this bit at the end here about a marginal cost per metric+tag permutation?" And it was only after this prompting did we find out that given our current and projected usage profile, we were going to end up spending like 20x the quoted price.
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