Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Datadog releases Incident Management, Profiler, Error Tracking, and more

datadoghq.com

Post reply on HN
Print view View original

11–20 of 78 posts

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#11

Post by vosper »

mdaniel wrote: post #3

I rage closed that window for downloading a 720p(!) 2.5MB video showing some swooshing squares that takes up the entirety of the "welcome to this content" section. It's one level of disrespect for my time to eat a huge swath of space with a gif, it's a whole other level to put a movie trailer above your blog content just to make squares dance around In an attempt to rescue this rant with some actual content: one migh…

> one might have interest in the recent series of threads over in r/devops about people's differing experiences between datadog's _product_ and datadog's _organization_.

I briefly tried to find some of these, but I'm not clear on which threads you're referring to. If you have time to post some that'd be interesting to me.

The one I did find was someone complaining about being "scammed" but it seemed pretty clear that they'd enabled an extra paid feature, without understanding the pricing, and it didn't really seem like Datadog did anything wrong... So if that's all people are complaining about it doesn't seem very interesting.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#14

Post by sam_lowry_ »

bdcravens wrote: post #12

I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.

This is part of the product. They are trying to do the impossible, embrace all customer configurations, and failing badly when it comes to the support.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#15

Post by mmclean »

jeffbee wrote: post #9

Profiler looks pretty dope. Does anyone know why neither DataDog nor Google Cloud Profiler support C++? Technically Google supports anything if you implement the agent yourself, but none of these tools ship a C++ profiler out of the box.

Regarding Google Cloud Profiler (I'm the PM), this is for a few reasons:

- We have good support for Go, Java, JS, and Python, but are still adding a few features for these languages (MUSL support for Alpine just shipped, still need to add heap profiling for Python)

- C++ isn't as heavily used by our ops tools customers as Go, Java, JS, and Python

- We have several new analysis features in the pipe, and the cost supporting an additional language would slow down the delivery of these

There's no lack of desire to add new languages, but we chose to prioritize completing existing language support and new analytics functionality this year. I'm guessing that the other teams making products in this space face similar constraints and made similar tradeoffs.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#16

Post by kevsim »

We used DataDog extensively for metrics at my last job. It was awesome, but terribly expensive. Then people wanted to get logs in the same service, so we started rolling that out and it got even more expensive (multiple times competitors like SumoLogic).

Would assume these new features will also come with a hefty pricetag (though for APM it's not like competitors like NewRelic are inexpensive).

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#17

Post by bdcravens »

sam_lowry_ wrote: post #14
bdcravens wrote: post #12

I feel like Datadog has a great product. I only wish I hadn't had such negative experiences with their sales team.

This is part of the product. They are trying to do the impossible, embrace all customer configurations, and failing badly when it comes to the support.

In my experience, it was more than that - it was strong arming by sales.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#18

Post by jeffbee »

mmclean wrote: post #15
jeffbee wrote: post #9

Profiler looks pretty dope. Does anyone know why neither DataDog nor Google Cloud Profiler support C++? Technically Google supports anything if you implement the agent yourself, but none of these tools ship a C++ profiler out of the box.

Regarding Google Cloud Profiler (I'm the PM), this is for a few reasons: - We have good support for Go, Java, JS, and Python, but are still adding a few features for these languages (MUSL support for Alpine just shipped, still need to add heap profiling for Python) - C++ isn't as heavily used by our ops tools customers as Go, Java, JS, and Python - We have several new analysis features in the pipe, and the cost suppo…

Thanks for your perspective. When I was at dropbox I wrote a quick tool that would convert perf data files to cloud profiler protobufs and upload them to google. I really appreciate that the API exists allowing people to use whatever language they want. I'm not a huge fan of the datadog model where you need their agent and they don't have a documented API.

Re: Datadog releases Incident Management, Profiler, Error Tracking, and more

#20

Post by allyant »

Recently implemented datadog at a large financial organisation - it does well at focusing on its core features. We had to create a lot of glue to make it enterprise ready - Active directory sync due to it not supporting groups, permission model is poor. If you wanted anything done raise a support ticket rather than with your sales contact too.
Post reply on HN