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Google is rebranding storage plans as “Google One”

techcrunch.com

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Re: Google is rebranding storage plans as “Google One”

#23
Worth noting that it isn't available yet.

> Initially, Google One will only be available on a limited basis. If you have a paid Drive storage plan, you’ll be automatically upgraded to Google One over the coming months. Look out for an email with details on your new benefits.

Re: Google is rebranding storage plans as “Google One”

#24

> free one-tap access to Google Experts for help with any Google consumer product and service. This is huge . Together with having removed ads that scanned your e-mail from consumer Gmail, it looks like Google's consumer offerings could actually be changing course from "you're the product" to "you're the customer" -- or at least be giving you the choice. Of course, you could always get a single-seat G Suite for busin…

I agree. And I think the branding here of "Google One" implies that this could be the start of a large change of course, since it's not specific to any one product.

While gmail support is notoriously awful, I've been extremely impressed with my call-in support for my Google Fi, Nexus phones, and Pixel buds. So when you pay for the product, they do (/can) support it well.

I would love a general paid-Google (a la Amazon Prime) plan, which aligns incentives a little better.

Re: Google is rebranding storage plans as “Google One”

#26
post #3

> Google already offered 24/7 support for paying business users with a G Suite account, but this is the first time it actively offers live support for consumers. About fucking time. I know so many people who will never purchase another Google product because it's was literally impossible to get another human being on the other end of the line.

I wonder what they mean by Google experts. Will there be an actual human being or some hybrid solution at the end of the line? Not that it matters to me as long as it's efficient.

Re: Google is rebranding storage plans as “Google One”

#29

After having to change their name from Sky Drive to One Drive following a trademark dispute, I think maybe Microsoft might have something to say about Google calling their online storage solution "One" as well. I mean come on, I know it's a very generic name, but it's nearly identical to one of their biggest competitors in this exact space.

It's even worse. They already have something called Android One. I'm sure this won't cause any confusion.

I thought this was an announcement about Android One when I read the headline.
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