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Why I don't use my real photo when messaging with customers on my website

kapwing.com

21–30 of 666 posts

Re: Why I don't use my real photo when messaging with customers on my website

#21
post #14

These chat messenger pop-ups can be quite annoying, the example on the site mentioned is typically 'in your face'. What's particularly frustrating with this one is that there is already a prominent speech bubble icon in the corner of the screen that suggests they have a chat feature - if I want it. It doesn't need to crack open after a second and slap me. I am not defending the obvious misogyny here but I think an ex…

That and the target audience.

Re: Why I don't use my real photo when messaging with customers on my website

#22

I think anyone remotely familiar with the internet won't be surprised by these outcomes. Of course the occasional reality check is always good. I wonder to what extent plucky startups expect abuse when they put pop-up chat dialogs in their products. I imagine it's inescapable that some percentage of your user base is going to see it as an invitation to respond poorly. Something door-to-door salespeople and telemarket…

I'm using the net (As a guy) for 20 years now, and I was surprised. This is taking place at an alarming scale. Some parents really missed the mark in teaching their kids basic human manners, and I'm not even talking about the golden rule...

Re: Why I don't use my real photo when messaging with customers on my website

#23

I think anyone remotely familiar with the internet won't be surprised by these outcomes. Of course the occasional reality check is always good. I wonder to what extent plucky startups expect abuse when they put pop-up chat dialogs in their products. I imagine it's inescapable that some percentage of your user base is going to see it as an invitation to respond poorly. Something door-to-door salespeople and telemarket…

But also, the percentage of the userbase responding poorly also responded almost an order of magnitude more when the person on the other end was a woman.

Re: Why I don't use my real photo when messaging with customers on my website

#25
post #2

How many more instances of this happening do we need before people believe there's actually a problem in society surrounding sexism? Honestly I expect to see equivocation more than indictment in the comments section here.

Do people not believe there's actually a problem in society?

Re: Why I don't use my real photo when messaging with customers on my website

#26
I wonder if this is a mainly US problem or an international one? While I could imagine some of the people I know would do this 'for harmless fun', it's only 1-2 idiots (out of all the people I talked to in my life), but those are jerks in real life too...

Re: Why I don't use my real photo when messaging with customers on my website

#27
post #14

These chat messenger pop-ups can be quite annoying, the example on the site mentioned is typically 'in your face'. What's particularly frustrating with this one is that there is already a prominent speech bubble icon in the corner of the screen that suggests they have a chat feature - if I want it. It doesn't need to crack open after a second and slap me. I am not defending the obvious misogyny here but I think an ex…

Hey - I totally agree it can be annoying, especially since Drift asks users to enter their email address and people are worried about spam. So it’s a tradeoff between annoyance at the pop up and the support users get when they have problems. Our website is a video editing tool, so we decided that it’s more important to have someone to answer questions than to avoid “peeing off” users.

And, regardless of how annoying a chat box is, the findings of this article still stand...[This is Julia btw, the author of this post]

Re: Why I don't use my real photo when messaging with customers on my website

#28
post #25
post #2

How many more instances of this happening do we need before people believe there's actually a problem in society surrounding sexism? Honestly I expect to see equivocation more than indictment in the comments section here.

Do people not believe there's actually a problem in society?

There are plenty of people out there who think the legal inequalities faced by women are now completely removed, and everything is therefore ok. Not only is that an incorrect premise, but its an incorrect conclusion - women face significant societal obstacles and pain just because they're women.

Re: Why I don't use my real photo when messaging with customers on my website

#29
post #23

I think anyone remotely familiar with the internet won't be surprised by these outcomes. Of course the occasional reality check is always good. I wonder to what extent plucky startups expect abuse when they put pop-up chat dialogs in their products. I imagine it's inescapable that some percentage of your user base is going to see it as an invitation to respond poorly. Something door-to-door salespeople and telemarket…

But also, the percentage of the userbase responding poorly also responded almost an order of magnitude more when the person on the other end was a woman.

And I think we would all agree that the ideal amount of abuse heaped on your team is zero.

Re: Why I don't use my real photo when messaging with customers on my website

#30
post #11
post #2

How many more instances of this happening do we need before people believe there's actually a problem in society surrounding sexism? Honestly I expect to see equivocation more than indictment in the comments section here.

Its more than sexism. It's misogyny. Or sarcastic emulation of misogyny, for trolling. Which has the same impact on targets. However, it's hard to know how prevalent these attitudes and behavior are. Because observations aren't independent. One asshole posts on some chan about a fun target, and then his friends compete with each other. And it could even be scripted.

> misogyny

I keep seeing this word being used, and I don't think it's apt. I don't think we're seeing "dislike of, contempt for, or ingrained prejudice against women", much less "hatred of women".

I think it's much closer to the truth to say that people everywhere are extremely interested in and enamored of women, but that women provide some kind of easy target for expression of bad feelings or trolling.

As a former troll, I can say nobody really wants to mess with Eric Lu because there's just no troll juice there. A guy would just laugh at those "mean" comments. I certainly have laughed at comments like that. Nobody wants to troll me because the comments just can't get any purchase.

So, please, let's stop with the myth that people hate women. People love women, guys have been dying for women since forever, and it's certainly not because they have contempt for them or hate them. There's clearly a discriminatory thing going on here, but its root is not hatred of women.

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