21–30 of 79 posts
There are a lot easier ways to break into a house than to do it through the front door while access is logged and you are being monitored by a video camera.
If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…
The comments when Amazon Key was announced[1] were also giving good reasons why that's not a great package delivery solution.
But if you watch the video of the Amazon Key annoucement[2], they mention multiple other scenarios: "maybe let in your dog walker, a friend, or maybe to let in a team of cleaning ninjas"
I don't think it's too far-fetched to see the 'friend' here being actually your airbnb guest. Many airbnb homes already use a rudimentary lockbox with code, if the guest can now instead set up something on their amazon account and know they'll be able to get in (at least the initial check-in, and have a key waiting on the coffee table), it could make the experience smoother for the guests, and the host as well.
Who are they polling? I think there's a fairly limited amount of people who would really want this, and lot of people who wouldn't. You need to live in a city, but not in an apartment building, which is a pretty small (and wealthy) proportion of people. If you live in the suburbs or the country, you probably don't mind leaving packages on the porch. In the city if you don't have a doorman, a package is almost guarant…
If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…
I guess USPS/FedEx/UPS drivers also have a lot of accumulated experience and 'tribal' knowledge that Amazon drivers lack.
Amazon also is still lacking the web access to manage the delivery that I get with UPS and FedEx.
If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…
I guess USPS/FedEx/UPS drivers also have a lot of accumulated experience and 'tribal' knowledge that Amazon drivers lack.
UPS and Fedex pay drivers enough to care.
If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…
Had some issues with an amazon delivery and talked to the driver about fixing it for next time. They shrugged and said amazon pays like crap and the driver turn over is high. So high that I'd likely not get the same driver for my next delivery. Does seem like a bad way to run a business. Seems strange for amazon to propose entering into a house instead of just selling a locked box that you and deliveries could use.
You can't significantly improve the job and the work conditions, it is what it is. You can't pay more, that'd impact costs too significantly.
The consequence is high turnover and you can't fix the root cause. Lucky you, there is an endless supply of fresh blood that can and are willing to do the job so it's a viable business model.
If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…
Had some issues with an amazon delivery and talked to the driver about fixing it for next time. They shrugged and said amazon pays like crap and the driver turn over is high. So high that I'd likely not get the same driver for my next delivery. Does seem like a bad way to run a business. Seems strange for amazon to propose entering into a house instead of just selling a locked box that you and deliveries could use.
If I had a separate mudroom I'd consider it, but having dogs makes it a no-go as it is set up. I'm surprised Amazon hasn't set up a "Amazon Locker" style box that you can get placed on your porch for deliveries. A relatively small one would take care of 90% of my packages.
Amazon doesn't have to set this up. I know a handful of people who bought a durable plastic trunk for their porch, and leave it open with a padlock available. There's a sign on it instructing for deliveries to be placed in the trunk and then padlocked. They have the key and are able to retrieve it when they get home from work.
If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…
Earlier quoted context omitted.
Had some issues with an amazon delivery and talked to the driver about fixing it for next time. They shrugged and said amazon pays like crap and the driver turn over is high. So high that I'd likely not get the same driver for my next delivery. Does seem like a bad way to run a business. Seems strange for amazon to propose entering into a house instead of just selling a locked box that you and deliveries could use.
As in all labor intensive industries that require no particular skill. Turnover is not an issue, it's a consequence. You can't significantly improve the job and the work conditions, it is what it is. You can't pay more, that'd impact costs too significantly. The consequence is high turnover and you can't fix the root cause. Lucky you, there is an endless supply of fresh blood that can and are willing to do the job so…