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Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

thestranger.com

11–20 of 79 posts

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#11
post #6

If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…

Had some issues with an amazon delivery and talked to the driver about fixing it for next time. They shrugged and said amazon pays like crap and the driver turn over is high. So high that I'd likely not get the same driver for my next delivery.

Does seem like a bad way to run a business.

Seems strange for amazon to propose entering into a house instead of just selling a locked box that you and deliveries could use.

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#12
Err.. markets aren't democracy: "voting against" something just means you don't use it.

What this poll actually shows is that Amazon already has 32% of people who want this is some form.

This is kind of like those "if we can just get 1% of 1% of the population we will make millions" things, except in this case they have 38%(!)

The product managers of this service must be beyond joyful seeing acceptance like this.

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#13
post #6

If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…

I guess USPS/FedEx/UPS drivers also have a lot of accumulated experience and 'tribal' knowledge that Amazon drivers lack.

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#14
post #12

Err.. markets aren't democracy: "voting against" something just means you don't use it. What this poll actually shows is that Amazon already has 32% of people who want this is some form. This is kind of like those "if we can just get 1% of 1% of the population we will make millions" things, except in this case they have 38%(!) The product managers of this service must be beyond joyful seeing acceptance like this.

Yeah, the headline doesn't seem to be remotely correct for the numbers in the poll. I assumed "people don't want" meant that the acceptance rate was some tiny number, like 1%. But no, 15% of adults are "very comfortable" with it, that's huge! Another 13% are "somewhat comfortable," making it even huger.

A better headline might be, "Poll Shows 70 Million American Adults Comfortable With Amazon Deliveries Into Homes."

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#15
post #4

If I had a separate mudroom I'd consider it, but having dogs makes it a no-go as it is set up. I'm surprised Amazon hasn't set up a "Amazon Locker" style box that you can get placed on your porch for deliveries. A relatively small one would take care of 90% of my packages.

Amazon doesn't have to set this up. I know a handful of people who bought a durable plastic trunk for their porch, and leave it open with a padlock available. There's a sign on it instructing for deliveries to be placed in the trunk and then padlocked. They have the key and are able to retrieve it when they get home from work.

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#16
post #11
post #6

If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…

Had some issues with an amazon delivery and talked to the driver about fixing it for next time. They shrugged and said amazon pays like crap and the driver turn over is high. So high that I'd likely not get the same driver for my next delivery. Does seem like a bad way to run a business. Seems strange for amazon to propose entering into a house instead of just selling a locked box that you and deliveries could use.

> Does seem like a bad way to run a business.

This is how businesses maximize profits nowadays. Nearly all new jobs since the recession have been unstable contract jobs, and nearly 40% of workers nowadays don't have stable jobs[1]. This is why even though unemployment is incredibly low, inflation has been flat: workers lack the leverage required to experience wage gains.

[1] https://www.forbes.com/sites/elainepofeldt/2015/05/25/shocke...

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#17
post #5

Who are they polling? I think there's a fairly limited amount of people who would really want this, and lot of people who wouldn't. You need to live in a city, but not in an apartment building, which is a pretty small (and wealthy) proportion of people. If you live in the suburbs or the country, you probably don't mind leaving packages on the porch. In the city if you don't have a doorman, a package is almost guarant…

> In the city if you don't have a doorman, a package is almost guaranteed to get stolen.

I'm guessing you're in NYC?

Doormen are not common in LA/SF.

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#18
post #6

If this is Amazon's solution to missing packages, it's the wrong one. I've never had an issue with Amazon delivery until they used their own drivers. I now frequently have my packages never arrive (I have cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else. It isn't like a package for my next door neighbor, either. They're packages to addresses up to…

I guess USPS/FedEx/UPS drivers also have a lot of accumulated experience and 'tribal' knowledge that Amazon drivers lack.

Amazon drivers are anyone who rents a u-haul truck, at least in my neighborhood.

I always see new faces behind the wheel.

And a look of utter confusement while looking at their gps.

These look like new drivers--just trying to survive The Shharring Economy.

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#19
They have a separate pilot program for letting residences/communities/etc buy one of their 'lockers' - freestanding lockers that they deliver to and give you a code to type into for picking up your package.

Seems better for most situations, but it might be the sort of thing where you need a few dozen people to sign up for your location before they'll give you one.

Re: Poll Shows People Don't Want Amazon Deliverers to Have Access to Their Homes

#20
post #5

Who are they polling? I think there's a fairly limited amount of people who would really want this, and lot of people who wouldn't. You need to live in a city, but not in an apartment building, which is a pretty small (and wealthy) proportion of people. If you live in the suburbs or the country, you probably don't mind leaving packages on the porch. In the city if you don't have a doorman, a package is almost guarant…

> In the city if you don't have a doorman, a package is almost guaranteed to get stolen.

That’s taking a pretty narrow view of ‘the city’ - very few places on the west coast have a doorman for example (I’ve never actually seen one), and there are plenty of cities where you could have a package not stolen. Of course if your definition of a ‘city’ only includes Manhattan then you may be correct.

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