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We have a 99% email reputation, but Gmail disagrees

blogfontawesome.wpcomstaging.com

191–200 of 325 posts

Re: We have a 99% email reputation, but Gmail disagrees

#191
post #18
post #15

Earlier quoted context omitted.

that's the url i submitted, but HN changed it. no idea why. it hasn't been posted before, and i thought it was interesting. based on the comments i hope the authors read them, because it looks like they are getting some good feedback here.

``` https://blogfontawesome.wpcomstaging.com/we-have-a-99-email-... "> ``` Misconfigured website.

Kind of makes you wonder, just a little, about the quality of their email setup, too

Re: We have a 99% email reputation, but Gmail disagrees

#192
> it [gmail] runs its own reputation system that has absolutely nothing to do with anyone else’s opinion of you. If you don’t do certain things “correctly” (meaning Gmail’s own definition), you get marked as spam.

I mean that's correct; I choose email providers in part due to their spam protection. I don't want to follow what a company believes is the right amount of emails, I want to decide and if they fail they should be blocked. I wouldn't be surprised if that 99% sendgrid rating is either due to some dark pattern or because everything is already being sent to spam except for those who specifically allow it.

Re: We have a 99% email reputation, but Gmail disagrees

#194
post #188

Earlier quoted context omitted.

I have done the opposite We had a million people enter their email over the last decade We haven’t messaged a single one. Now we plan to start sending out a newsletter. For many, they may have forgotten downloading the app, but they might still appreciate it. If not - they can u subscribe.

So you’re retrospectively assuming consent? Gross.

Complete assumption on your part.

Re: We have a 99% email reputation, but Gmail disagrees

#195

Earlier quoted context omitted.

So you’re retrospectively assuming consent? Gross.

Complete assumption on your part.

It was a question with an assumed answer which I think is pretty likely. It wasn’t presented as fact.

I think at this point it’s pretty reasonable to assume the worst of email marketers, and I don’t care if you think otherwise :)

Re: We have a 99% email reputation, but Gmail disagrees

#196
As a former Sendgrid Customer, the big thing that no one has commented on is that Sendgrid's internal "Reputation Score" is complete BS. We had a 98% score, and all the meanwhile our Gmail and Microsoft reputations had been tanking. It took us over a year to switch providers and rebuild a proper reputation with new IPs, and better sending patterns, unsubscribe policies, etc.

Monitor Gmail's & Microsofts actual Postmaster tools, use a tool like MXToolbox for blacklist monitoring. Sendgrid's internal scoring is completely broken, and they don't care.

Sendgrid/Twilio has given up.

Re: We have a 99% email reputation, but Gmail disagrees

#197

Earlier quoted context omitted.

I think most of them are spamming you and you’re being nice to attribute to mistakes. Also, a lot of companies nowadays keep adding weird email topics that you need to constantly unsubscribe from. If I signed up and turned off all subscriptions, then anything they send is marked as spam immediately. The lack of cost in sending email makes it easy for them to keep abusing all the time.

I basically give companies 0 strikes anymore, and assume the "unsubscribe" link is at best, a dark pattern that only unsubscribes me from that 1 out of their 100 "channels," and at worst, confirms my E-mail address. "Report Spam" immediately.

I assume the unsubscribe link is malicious - if I didn't ask to be subscribed, why would I trust an unsubscribe link? Spam baby spam.

Re: We have a 99% email reputation, but Gmail disagrees

#199
post #69

Earlier quoted context omitted.

It's the same with app notifications. I get a new app and it asks to turn on notifications. I need to get timely updates on stuff happening in the app so I click yes. Suddenly every day my phone's notification drawer is just full of spam from that app that is not relevant to what I actually need the app for. For most legit apps, they'll break out the notifications settings so you can turn off the marketing stream but…

Apps like Rollo will complain on every launch that it cannot spam you with notifications if you don’t enable it. Honda doesn’t let you find where your car is (which is a paid service) unless you share your precise location with them.

The Honda thing sounds more like a technical limitation for the feature to work than a way to get permission for malicious reasons.

Re: We have a 99% email reputation, but Gmail disagrees

#200
post #36

Why is this blog on a sudomain of wpcomstaging.com? Is this actually an official site by fontawsome? If yes, what a pack of clowns. I hope their spam emails rot in every spam filter forever.

The official blog is here: https://blog.fontawesome.com/we-have-a-99-email-reputation-g...

But if you look at the HTML on the official blog, it has the tag:

   
So... still a bit of a clown show (and maybe why it got submitted to HN with the wpcomstaging.com subdomain).
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