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A change of address led to our Wise accounts being shut down

shaun.nz

181–190 of 275 posts

Re: A change of address led to our Wise accounts being shut down

#181
post #163

This was very obviously written with ChatGPT. The structure, emojis, emdashes and contrasting sentences. Surprised nobody is calling it out. IMO save us time and just give us the original short version you wrote to ChatGPT

"Let's Recap" is a dead giveaway.

Re: A change of address led to our Wise accounts being shut down

#182

Back in early 2022, a little after the war started, TransferWise blocked transfer (i.e. donation) to the account run by the National Bank of Ukraine for support of the Ukrainian military. I have and never will forgive them for this.

> I have and never will forgive them for this.

Ukraine is well known money laundering machine. Before the conflict started it was a well known fact and many banks didn't want to work with transfers to Ukraine. I am sure TransferWise shared similar risk model.

Re: A change of address led to our Wise accounts being shut down

#183

At some point customer service died. Businesses of seem to no longer be interested in dealing with customers. Good customers come in all shapes and sizes, and often don't exactly fit a cookie cutter. It's frustrating to see businesses just cut and run the moment something becomes a problem that needs more than a series of pre-scripted responses to be resolved.

There was a time when the general consensus was that treating customers well would result in greater retention, which, in turn, would ultimately prove to be net positive profit-wise over time. It seems like that changed somewhere around the turn of the century, whereby businesses started to decide that it was better to cut down on customer service, and in some cases, go so far as to ban customers. The first cases of…

> It seems like that changed somewhere around the turn of the century, whereby businesses started to decide that it was better to cut down on customer service, and in some cases, go so far as to ban customers.

You missed the first step, which is to burn though tons of cash offering your services below cost, driving all competitors out of business. Then once you've done that, where else are they going to go?

Re: A change of address led to our Wise accounts being shut down

#184
post #16

Has anyone ever just called them 'Wise'? Every single mention is 'Wise (formerly TransferWise)' like it's part of their legal entity name. Their CEO probably introduces himself as 'CEO of Wise (formerly TransferWise)'.

I've been traveling around the world for many years and stayed in probably thousands of hotels. Eventually I figured if hotel has words like "supreme", "extraordinary", "exceptional" and sorts, do expect absolutely shitty quality for eh, "supreme" costs.

Wonder if the same logic can be applicable to Wise.

Re: A change of address led to our Wise accounts being shut down

#185
post #9

Earlier quoted context omitted.

No amount of HN popularity should bring down a static article, really.

Will a default config of caddy be able to handle this load?

Serving static files? It wouldn't even register.

Re: A change of address led to our Wise accounts being shut down

#186
post #163

This was very obviously written with ChatGPT. The structure, emojis, emdashes and contrasting sentences. Surprised nobody is calling it out. IMO save us time and just give us the original short version you wrote to ChatGPT

"Their answer?" I absolutely loathe gpt's structure

Re: A change of address led to our Wise accounts being shut down

#187
post #179
post #73

Earlier quoted context omitted.

Any suggestions for alternatives? I set up an account and tested a transfer to an out-of-country account, just in case I need to leave the US.. It worked painlessly. But recently, I think they closed my account pending more documents. Also, any suggestions on reasonably secure bank accounts one can hold without citizenship / residency? Swiss?

The only real solution (that many people here in HN hate?) is crypto. USDT/USDC on Eth or Solana and rails to the old systems are much better now. If you are really paranoid (USDT/USDC have a blacklist functionality), then hold Bitcoin and open a derivative short essentially creating a synthetic USD. Bitcoin doesn't have a blacklist functionality and you can use lightning for full anonymity.

> then hold Bitcoin and open a derivative short essentially creating a synthetic USD

Huh that's a pretty interesting idea. I guess the downside is you need enough margin to cover the short.

Re: A change of address led to our Wise accounts being shut down

#188

At some point customer service died. Businesses of seem to no longer be interested in dealing with customers. Good customers come in all shapes and sizes, and often don't exactly fit a cookie cutter. It's frustrating to see businesses just cut and run the moment something becomes a problem that needs more than a series of pre-scripted responses to be resolved.

I was thinking the same thing recently (dealing with 2 different companies). As soon as the company get some market share - all customer support is just gone. You only get some automated messages in reply, and if you're lucky to speak with someone on the phone - they still just read the answers from some predefined FAQ.

Re: A change of address led to our Wise accounts being shut down

#190
post #163

This was very obviously written with ChatGPT. The structure, emojis, emdashes and contrasting sentences. Surprised nobody is calling it out. IMO save us time and just give us the original short version you wrote to ChatGPT

You can tell just from the title alone.

I am currently employing a consultant for something. It's something I don't want to do myself and they are doing what I need, but it's so painfully obvious they are just vanilla ChatGPTing everything it's almost funny at this point.

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