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How Zoom’s terms of service and practices apply to AI features

blog.zoom.us

181–185 of 185 posts

Re: How Zoom’s terms of service and practices apply to AI features

#181

Zoom's lawyers are trying to pull a fast one with these revised Terms. The new sentence on user consent being required to train AIs applies only to "Customer Content," not "Service Generated Data." In sec. 10.4, Zoom says "... Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent." Customer Content is defined in 10.1 and is broadly worded. But the fir…

Drawing from my experience in the eDiscovery field, I want to emphasize that there's no necessity for video or audio content. Rather, a tool can be developed to convert all audio into a text layer. This text layer can be extracted from the local files sourced from platforms like Zoom. Subsequently, AI/ML can be employed to process and analyze this data, providing valuable insights that compromises companies' intellectual property and sensitive information.

Re: How Zoom’s terms of service and practices apply to AI features

#182
post #142

Earlier quoted context omitted.

Making generalized claims about companies is racist now? I must've missed the memo. I guess it makes sense. Companies are people, after all

They're not making claims about companies, they're making claims about cultures (American, European, Japanese).

No.

> American companies.

> Japanese companies

> Some old European brands

Unless the parent comment was edited, of course.

Re: How Zoom’s terms of service and practices apply to AI features

#183
post #145

Earlier quoted context omitted.

I notice in these comments it’s really hard to drive home User Experience and friction (sometimes!) and what seems easy to you (just an IP address!) is really like talking magic to your average user.

Those in HN even today continue to echo the famous Dropbox comment with gusto.

Indeed

Re: How Zoom’s terms of service and practices apply to AI features

#184
post #157
post #54

Earlier quoted context omitted.

If you don't need the "advanced" zoom features, I can highly recommend Jitsi. Free public service and you can self-host if you need it. We have been running a fully remote company with 90% of meetings via Jitsi since COVID with great success. I recommend Chrome over Firefox though, as FF's WebRTC support is behind Google's.

Jitsi but using Chrome doesn't fix anything privacy-wise.

Well for me it does, at least to some extent, as I use Chromium built by Arch Linux and run a new clean profile for each call. I highly doubt Google is collecting my actual data (not metadata), like AV streams or even web history, in this configuration.

Re: How Zoom’s terms of service and practices apply to AI features

#185
post #132
post #54

Earlier quoted context omitted.

If you don't need the "advanced" zoom features, I can highly recommend Jitsi. Free public service and you can self-host if you need it. We have been running a fully remote company with 90% of meetings via Jitsi since COVID with great success. I recommend Chrome over Firefox though, as FF's WebRTC support is behind Google's.

Doesn’t using a Google product taint the solution, if privacy is a major concern? Also, WebRTC leaks ip addresses when using a VPN. What is the secure way to video conference? Webex? FaceTime offers end to end encryption, but can not easily share non-mac os screens. Articles like this sure make me like Apple sometimes https://9to5mac.com/2023/07/20/apple-imessage-facetime-remov...

Yeah, though I don't really understand your privacy/security model. If you are worried about being targeted directly by Google or some three letter agency, you certainly should not use any of this technology. Instead, you need to go back to the basics, to something running on a physically segregated network, with a much smaller attack surface area. If you are just worried about being dragnet tracked, you are way better off with Jitsi than Zoom even if you end up using Chromium to connect to the session.
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