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Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

npr.org

181–190 of 521 posts

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#181

Its not a shortage of workers, it's a shortage of underpayable workers.

Or an overabundance of educated, nonworking people who don't feel the need to do what they consider menial labor, because they don't need the money; likely because they're either still living with their boomer parents or said parents departed and left them with a bundle.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#182

Earlier quoted context omitted.

But that is a discount, they didn't raise your rates.

It's equivalent to the shrinkflation you see in supermarkets, I wouldn't call that a discount

I think the same way you can't a have a sale year round if it's been a year it's just what they sell.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#183
post #2

In some Las Vegas hotels I no longer need to stop at a counter or stand in a line and it’s 1000x better experience. I can walk directly to my room and scan my phone. I can scan my phone for parking. I can grab extra keys at a kiosk, if I need them. I never have to talk to anyone, if I don’t want to. I also select the option not to have my room cleaned each day. I’ll ask someone in the hall for towels if I stay long e…

> I never have to talk to anyone, if I don’t want to. I have seen this attitude at more and more people, where does it come from? Meaning not wanting to talk with other people. It's what makes us humans, talking with other people. The alternative is lots and lots of money paid on psychotherapy and the like further down the road, or worse. Because actively avoiding talking to other people it's like bringing your car f…

Maybe they just don't want to talk to the kind of people who work at customer service jobs in the US...

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#184
post #55

Earlier quoted context omitted.

> In some Las Vegas hotels Not just Las Vegas hotels. Any hotel (Hilton, Hyatt, Marriott, etc.) with an app that supports digital keys via Bluetooth already have this. I still like to check in at the counter though if it looks like it isn't too busy. I have elite status at these hotels, and they typically hand out free cookies or water at the counter, and I occasionally get a free discretionary room upgrade on the sp…

Another app to install and leak my privacy. No thanks. I’ll wait in line for a key card.

What information will the app have that the hotel wouldn’t have at check in?

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#185

I wonder where everyone has gone. The lazy answer is that companies aren't paying enough. But how is it better to sit at home making $0 than working and having an income? How do they afford rent or electricity or pay for car insurance? The workforce participation rate is still well below pre-pandemic levels. Millions of people just up and left the workforce. It's not as if they are looking for work at the right wage,…

Due to the cost of living, if costs increase and the wage do not, you just can't keep living in the city and go back to your parents[1]. At that point you are disenfranchised and you go to work only when you need to gift yourself a video game/thing using a part time job. For that style of living you can just skip every job that is not worth (like service industry)

[1]https://www.npr.org/2022/12/11/1139330863/genz-millennials-l...

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#186
post #151

Hotels should start proposing discounts for not cleaning the room every day. If I stay in a place for a couple of weeks, I’d be happy to have the bedsheets and towels changed once and the room made like every 3 days at most. I mean, most of us don’t do more than that at home. Less room cleaning would save on staff and laundry et be a net benefit for the environment.

This causes unexpected problems. Depending on how it's implemented (and in a "fair" way or not), the housekeeping / cleaning staff object to this sometimes on grounds that they're being deprived of hours of work. So in fact I have experienced at some hotels (off the books of course), the housekeeping staff asking you to not accept the points-for-no-housekeeping option.

It's kind of like the situation I heard a where a new "green"/eco building was being built on campus. The plumbers union objected to the decreased amount of copper pipes being installed and the associated lesser amount of labor they were employed for (due to water saving fixtures, no flush urinals, etc) so the university had to give in to allow all the usual pipes to be installed even if they weren't to be used. (or maybe it was in union anticipation of the eco-solution failing some day and needing to fall back on the traditional plumbing setup).

Conflicting incentives...

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#188

Earlier quoted context omitted.

Another way of saying this is that immigration inhibits wage growth.

Another way to say that cheap hotels are a thing of the past.

In America. Elsewhere, hotels have been much cheaper for a long time. Even well before the pandemic, it was much cheaper for me to stay in hotels in Japan or western Europe than anyplace in America.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#189
post #148

Earlier quoted context omitted.

Where does this leave people who do not want to use their phones for literally everything? I do not want a lot of apps on my phone, and I do not want to install something just for one trip.

I have stayed at multiple hotels where a machine hands out key cards or numeric access codes when you enter your name and date of birth. When you leave you just throw the key card into a box or feed it back into the machine. No smartphone necessary.

Thanks for the info. I haven't traveled since COVID, so I don't know how things have changed. I bet hotels made a lot of changes due to COVID.

I know this is OT: But I am tired of every business I go to bugging me to use their app for everything. I don't want another app to keep track of, and I do not want to get texts all the time.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#190

Earlier quoted context omitted.

> I never have to talk to anyone, if I don’t want to. I have seen this attitude at more and more people, where does it come from? Meaning not wanting to talk with other people. It's what makes us humans, talking with other people. The alternative is lots and lots of money paid on psychotherapy and the like further down the road, or worse. Because actively avoiding talking to other people it's like bringing your car f…

Maybe they just don't want to talk to the kind of people who work at customer service jobs in the US...

Which is exactly the problem I was pointing out, i.e. even greater segregation for our society as a whole, even greater alienation at the individual level.
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