Live data from Hacker News

Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

npr.org

1–10 of 521 posts

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#2
In some Las Vegas hotels I no longer need to stop at a counter or stand in a line and it’s 1000x better experience. I can walk directly to my room and scan my phone. I can scan my phone for parking. I can grab extra keys at a kiosk, if I need them. I never have to talk to anyone, if I don’t want to.

I also select the option not to have my room cleaned each day. I’ll ask someone in the hall for towels if I stay long enough to need them. I’ve wondered if this is easier or harder for them. I try to keep my trash well organized and otherwise make it as easy as I can on the staff after I leave.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#3
I wonder where everyone has gone. The lazy answer is that companies aren't paying enough. But how is it better to sit at home making $0 than working and having an income? How do they afford rent or electricity or pay for car insurance?

The workforce participation rate is still well below pre-pandemic levels. Millions of people just up and left the workforce. It's not as if they are looking for work at the right wage, they simply aren't looking for work at all.

Very peculiar.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#5

I wonder where everyone has gone. The lazy answer is that companies aren't paying enough. But how is it better to sit at home making $0 than working and having an income? How do they afford rent or electricity or pay for car insurance? The workforce participation rate is still well below pre-pandemic levels. Millions of people just up and left the workforce. It's not as if they are looking for work at the right wage,…

People had ~3 years to find new jobs outside of hospitality after the industry basically shut down. No one is sitting at home, they found new jobs.

There's also the toll COVID took on the workforce, and COVID-related disabilities.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#6

> It's not for lack of trying. Hotels have raised hourly wages by 25% since early 2020, and employers are offering greater flexibility in scheduling. Still, workers are nowhere to be seen. 25% of minimum wage isn't much.

If they were able to adequately staff two years ago, and now 25% of a pay raise later they can't, there are likely some structural issues going on.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#7

I wonder where everyone has gone. The lazy answer is that companies aren't paying enough. But how is it better to sit at home making $0 than working and having an income? How do they afford rent or electricity or pay for car insurance? The workforce participation rate is still well below pre-pandemic levels. Millions of people just up and left the workforce. It's not as if they are looking for work at the right wage,…

People had ~3 years to find new jobs outside of hospitality after the industry basically shut down. No one is sitting at home, they found new jobs. There's also the toll COVID took on the workforce, and COVID-related disabilities.

This can't be the explanation. If it were true, the workforce participation rate would be steady. Changing jobs doesn't raise or lower that figure. A person is employed whether they scrub toilets or do brain surgery.

But it's not steady. Literally millions of people have stopped working and looking for work since 2020.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#8

> It's not for lack of trying. Hotels have raised hourly wages by 25% since early 2020, and employers are offering greater flexibility in scheduling. Still, workers are nowhere to be seen. 25% of minimum wage isn't much.

If they were able to adequately staff two years ago, and now 25% of a pay raise later they can't, there are likely some structural issues going on.

The structural issue is that Covid allowed for the activation energy for people to find better jobs. And possibly cut down on supply of people willing to work hotel cleaning jobs for low pay.

It is probably among the least desirable work. Volatile hours, busiest times are weekends and holidays, literally cleaning up anything from bodily fluids to garbage and dealing with smells.

No one outside of large unionized hotels in big cities is offering a decent salary with predictable schedule. The small franchise hotels have less than 50 employees, so they have no employer subsidized benefits either like access to 401k, public transit credits, or other tax advantaged accounts.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#9

Earlier quoted context omitted.

If they were able to adequately staff two years ago, and now 25% of a pay raise later they can't, there are likely some structural issues going on.

The structural issue is that Covid allowed for the activation energy for people to find better jobs. And possibly cut down on supply of people willing to work hotel cleaning jobs for low pay. It is probably among the least desirable work. Volatile hours, busiest times are weekends and holidays, literally cleaning up anything from bodily fluids to garbage and dealing with smells. No one outside of large unionized hote…

Why has the workforce participation rate cratered? If people simply changed to a better job, that figure would hold steady. Instead it shows us that millions of Americans decided to stop looking for work.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#10

Earlier quoted context omitted.

The structural issue is that Covid allowed for the activation energy for people to find better jobs. And possibly cut down on supply of people willing to work hotel cleaning jobs for low pay. It is probably among the least desirable work. Volatile hours, busiest times are weekends and holidays, literally cleaning up anything from bodily fluids to garbage and dealing with smells. No one outside of large unionized hote…

Why has the workforce participation rate cratered? If people simply changed to a better job, that figure would hold steady. Instead it shows us that millions of Americans decided to stop looking for work.

I do not think it has cratered in the US.

https://www.bls.gov/charts/employment-situation/civilian-lab...

Just 1 percent, 63% to 62%, which could just be aging demographics since a greater and greater proportion of people in America are going to be too old to work, especially for hard labor work like cleaning hotel rooms.

Also, hotels (and other low pay to quality of life at work ratio employers) were already struggling before COVID. COVID just accelerated the inevitable.

Post reply on HN