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Amazon driver quits over AI-powered safety cameras in delivery vehicles

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Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#181

Earlier quoted context omitted.

What's their incentive to "abuse" the system, that seems so self-evident to others, but somehow escapes me? At some point of abusing workers, too many workers will quit and/or regulators will intervene. From what I can see, other commenters agree that if this really is just a safety measure and doesn't transgress worker privacies in other ways, then it would be OK. So how about the critiques focus on ensuring that th…

> At some point of abusing workers, too many workers will quit To be replaced by others, whose options are to remain unemployed, hungry, and homeless, or to submit to low wages and shitty conditions. > and/or regulators will intervene. Two responses to this: 1. Will they? Why are they not intervening now? 2. A fine is a price. If they save two million dollars, at the cost of a $200,000 fine, they just profited to the…

> To be replaced by others, whose options are to remain unemployed, hungry, and homeless, or to submit to low wages and shitty conditions.

It's true that bottom-rung Amazon workers are low-skilled and not in a very strong bargaining position. But they still need certain aptitudes, competencies and physical fitness levels to be able to carry out the work effectively, which means they will have options other than working for Amazon. Your claim is effectively that there is a limitless supply of people who are competent/able-bodied enough to do the job Amazon needs, but at the same time so desperate for any kind work that they will tolerate any level of mistreatment. This just doesn't hold water, and nobody in this thread has provided solid evidence for it. People just keep implying this is the case and assuming it to be self-evident.

> Two responses to this:

> 1. Will they? Why are they not intervening now?

Companies are subject to local, state and federal labor laws everywhere they operate, and governments, regulators and courts everywhere are perpetually looking at what needs to be done to bring about reasonable improvements in pay and conditions for workers. This article [1] describes changes in NY and California to bring about criminal prosecutions for wage theft. Criminal liability also applies in some places for workplace health and safety breaches. Could/should more be done? Sure. But your suggestion that companies like Amazon operate free of any regulatory oversight or consequence is false.

> 2. A fine is a price. If they save two million dollars, at the cost of a $200,000 fine, they just profited to the tune of $1.8 million dollars.

Can you cite an example of this with Amazon or a similarly large company? As far as I know this is false, when it comes to labor laws. Companies that continue to commit the same breaches face increasingly severe penalties, and in some cases the potential for criminal prosecution against the company operators.

> Their incentives are always about making money. If abusing their employees makes them money

You're trying to prove your point by looking at just one factor in isolation of all the others. Sure, companies exist to make money. But they need to think about legal issues, employee retention, brand/reputation/media coverage, company culture, management self-respect...

Your last sentence is just gross. It's fascinating when people need to resort to vile imagery to get their point across.

[1] https://news.bloomberglaw.com/daily-labor-report/prosecutors...

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#182

Maybe it's just that I live in Australia, a country that has very strict road safety laws and practices, which are generally supported by the community, given that our road fatality figures are now very low (in 2019 we had just under 1200 road deaths in a nation of 25.3M people - a low rate by world standards, particularly given how much we drive here). But I just don't see the cause for outrage over this - as long a…

Your comment prompted me to look at stats of injuries per km driven.

[1] https://en.wikipedia.org/wiki/List_of_countries_by_traffic-r...

Australia is precisely at the middle. Right now it is 13th.

So, I would like your opinion on driving in UK which has Isle of Man in it. It has much lower accidents rate per km driven. And also three times as much population.

As for AI-reeve theme, AI is inherently biased - due to training sets used. Imagine being one with face expression that is a little bit closer to what AI considers not normal (slower blinking, less eye movement, etc - something like that). You certainly will be held to a higher standard than others just because chances are you will be considered not normal by AI.

"I don't like your face, so I'll punish you for that" but from a robot.

Russia have (and had from beginning of century if not earlier) a system that reads vital signs of train locomotive operators. It is consisted of special bracelet, pedal and series of signals. Bracelet reads heart rate and skin conductance and determines whether person has good health and is attentive. Pedal is used to tell the system that operator is attentive - it should be pressed after a signal is issued. If operator does not respond to series of signals, emergency braking is activated.

That system works very well, we have rather low train accidents rate.

But recently I heard about its replacement and it is all about face recognition, all for the sake of making it cheaper. And I guess it is as not good as the system employed by Amazon.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#183
Related AMA from the driver in question:

https://reddit.com/r/IAmA/comments/mfrbty/hi_im_vic_a_former...

Notable q & a:

> Have you gotten in trouble via the camera?

> I haven't personally, because I didn't really drive with them for long enough. However, some other drivers did and I was there while it happened. They are shown their camera feed (in front of other drivers), called out, yelled at, and told to fix whatever issues the camera's AI recognizes under threat of losing their jobs.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#184
post #182

Maybe it's just that I live in Australia, a country that has very strict road safety laws and practices, which are generally supported by the community, given that our road fatality figures are now very low (in 2019 we had just under 1200 road deaths in a nation of 25.3M people - a low rate by world standards, particularly given how much we drive here). But I just don't see the cause for outrage over this - as long a…

Your comment prompted me to look at stats of injuries per km driven. [1] https://en.wikipedia.org/wiki/List_of_countries_by_traffic-r... Australia is precisely at the middle. Right now it is 13th. So, I would like your opinion on driving in UK which has Isle of Man in it. It has much lower accidents rate per km driven. And also three times as much population. As for AI-reeve theme, AI is inherently biased - due to tr…

Yeah I noticed that fatalities-per-billion VKT stat.

One thing is that it's improved since the 2016 year that the Wikipedia data is from. In 2018 Australia's figure was 4.3, 7th on the list (though the UK isn't included in that report - recent UK figures seem hard to find). Australia's figure was better than the OECD average and much of Europe.

But a reason for Australia's fatalities per billion VKT figure being so much higher than the UK would be its vastness, and the distances some people need travel in remote ares.

According to this report [1] (see fig 1.1 - page 3), Australia's fatality rate increases dramatically the more remote you go. Presumably it's a combination of fatigue, the quality of roads and low police presence that leads to more dangerous conditions in remote areas.

As for the rest of your comment, there's a huge assumption in all this that Amazon's primary goal here is punishing drivers, rather than just detecting if they're tired and activating a warning signal for their own safety. And surely as the training data includes all the drivers in their network it will become more accurate.

[1] https://www.bitre.gov.au/sites/default/files/documents/inter...

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#185

Earlier quoted context omitted.

> it's not driven by an aim to reduce harm or protect drivers Yeah, this is false. Australians like living in a place that has safe roads, and support governments that keep things that way. It makes for well-functioning health system and a harmonious society. I agree that Australia can be too nanny-statist; that's a separate matter. But it's not true that authorities don't care about reducing harm to people. Governme…

Let's take an example: a lot of states in Australia have recently embarked on a war against speeding. Speed is a really important factor in safety: it's imperative that drivers drive on roads at an appropriate speed. If the purpose was harm reduction, an appropriate thing would be to concentrate on what really is a safe speed on individual roads, updating speed limits (they are currently set by very stupid rules and…

I gather you're not in Australia and are basing this on what you've heard from others, so I'll make some corrections:

- The campaign to enforce speed limits has been going on for decades; there's no "recently" about it.

- They do update speed limits to what is deemed safe on different roads, and there is constant research and discussion about what speed levels are appropriate, along with published correlations of speed limits with fatality figures, and consideration of practices in other countries.

- I live in s state that supposedly penalises you if you exceed the limit by more than about 3kph. I've been fined a couple of times in recent years, since I moved out of the city into the suburbs. I wasn't fined for 3kph breach, more like 6. The fine is now AUD $207 for exceeding the speed limit by up to 10kph. It was annoying, sure, but I've learned to be more careful about keeping to the limit, and haven't had a fine for over 2 years. I don't stare at the speedo. Nobody does. In city roads it's usually hard to exceed the limit anyway due to traffic, and on open roads I use cruise control. It's no big deal.

Meanwhile, the fatality figures continue to decrease year on year.

The notion that traffic fines are a scam to raise government revenue doesn't hold much water. Traffic fines make up less than 1.5% of state revenue in Victoria, and it is spent on road upgrades to improve safety and traffic conditions.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#186

Earlier quoted context omitted.

> At some point of abusing workers, too many workers will quit To be replaced by others, whose options are to remain unemployed, hungry, and homeless, or to submit to low wages and shitty conditions. > and/or regulators will intervene. Two responses to this: 1. Will they? Why are they not intervening now? 2. A fine is a price. If they save two million dollars, at the cost of a $200,000 fine, they just profited to the…

> To be replaced by others, whose options are to remain unemployed, hungry, and homeless, or to submit to low wages and shitty conditions. It's true that bottom-rung Amazon workers are low-skilled and not in a very strong bargaining position. But they still need certain aptitudes, competencies and physical fitness levels to be able to carry out the work effectively, which means they will have options other than worki…

I'm not going to respond to everything, because I honestly don't want to keep this discussion going forever, so let me pick just one thing:

> Can you cite an example of this with Amazon or a similarly large company? As far as I know this is false, when it comes to labor laws. Companies that continue to commit the same breaches face increasingly severe penalties, and in some cases the potential for criminal prosecution against the company operators.

I'm not sure how this breaks down exactly, but this asserts that there are at least 12 violations directly related to employment issues, and 68 safety violations - but I think that rolls in both workplace safety issues, and aviation issues:

https://violationtracker.goodjobsfirst.org/parent/amazoncom

Since the year 2000, they've apparently been fined 100 million dollars. Last year, they had an income of 22 BILLION dollars.

As an analogy, this means that if I were Mr. Amazon and stole $20 from one of my employees, my fine would be half a penny, except that fine includes every other illegal thing I'd gotten caught doing that year.

I don't have any numbers on criminal prosecution.

> Your last sentence is just gross. It's fascinating when people need to resort to vile imagery to get their point across.

Well, if it helps you feel better, it doesn't seem like anything I say helps get my point across.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#187

Earlier quoted context omitted.

> it's not driven by an aim to reduce harm or protect drivers Yeah, this is false. Australians like living in a place that has safe roads, and support governments that keep things that way. It makes for well-functioning health system and a harmonious society. I agree that Australia can be too nanny-statist; that's a separate matter. But it's not true that authorities don't care about reducing harm to people. Governme…

> Yeah, this is false. Australians like living in a place that has safe roads, and support governments that keep things that way (Counter-example) Approximately 70% of Germany's motorways have no speed limit, yet despite that and being very busy, they are still considered the safest roads in Germany. Full disclosure: I don't support the lack of speed limit, from personal experience when driving in Germany it appears…

[deleted]

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#188

Earlier quoted context omitted.

> it's not driven by an aim to reduce harm or protect drivers Yeah, this is false. Australians like living in a place that has safe roads, and support governments that keep things that way. It makes for well-functioning health system and a harmonious society. I agree that Australia can be too nanny-statist; that's a separate matter. But it's not true that authorities don't care about reducing harm to people. Governme…

> Yeah, this is false. Australians like living in a place that has safe roads, and support governments that keep things that way (Counter-example) Approximately 70% of Germany's motorways have no speed limit, yet despite that and being very busy, they are still considered the safest roads in Germany. Full disclosure: I don't support the lack of speed limit, from personal experience when driving in Germany it appears…

Australia’s high-speed dual carriageway motorways are quite safe too, so speed by itself isn’t the issue.

The riskier roads are single carriageway highways where vehicles with drowsy/impaired drivers can lose control and veer off the road into a tree or onto the other side of the road into an oncoming car.

Notably, the most dangerous road in Victoria is the Western Highway, which is a single-carriageway road that joins two major cities that are about 9 hours drive apart, and is Australia’s second-busiest road for freight.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#189

Earlier quoted context omitted.

> To be replaced by others, whose options are to remain unemployed, hungry, and homeless, or to submit to low wages and shitty conditions. It's true that bottom-rung Amazon workers are low-skilled and not in a very strong bargaining position. But they still need certain aptitudes, competencies and physical fitness levels to be able to carry out the work effectively, which means they will have options other than worki…

I'm not going to respond to everything, because I honestly don't want to keep this discussion going forever, so let me pick just one thing: > Can you cite an example of this with Amazon or a similarly large company? As far as I know this is false, when it comes to labor laws. Companies that continue to commit the same breaches face increasingly severe penalties, and in some cases the potential for criminal prosecutio…

Sincere thanks for the link to the list of cases, it's useful info.

> As an analogy, this means that if I were Mr. Amazon and stole $20 from one of my employees, my fine would be half a penny, except that fine includes every other illegal thing I'd gotten caught doing that year.

That's no analogy. You're implying that every last cent of revenue earned by Amazon amounts to theft. Sure, take that line of rhetoric if you want, but it's not a serious discussion of the issues and doesn't do anything to help address any real problems for workers.

Taking the most recent case - the $61.7M fine handed down in Feb this year - that fine amounted to 100% of the money they were found to have withheld from drivers.

Which means the claim that Amazon can deliberately and continuously underpay and mistreat workers, write off any fines and "costs of doing business" and face no significant consequences is false. $61M is a lot of money for anyone, even Amazon, they gained nothing from it, and indeed would have lost a whole lot more money defending the case, as well as in their reputation among potential workers.

If I haven't made this clear already, I'm not for one second claiming that Amazon is free of any wrongdoing, that pay and conditions for Amazon workers are always adequate, or that the economic system and regulatory oversight mechanisms always function well. I'm just pushing back on the claims that every last thing that Amazon ever does amounts to gravely sinister assault on perpetually defenceless victims, and that they never face consequences for wrongdoing. Things can still be bad without having to be quite that bad.

Re: Amazon driver quits over AI-powered safety cameras in delivery vehicles

#190

Earlier quoted context omitted.

“ It absolutely sucks on the bottom rung, yet those on the bottom know that they have very few if any better options to provide for their families. (...) there is a massive amount of unhappy people that are tired of getting squeezed by anyone with authority (...) the hilarious thing is that so much human despair can be alleviated by just acknowledging how hard it is down there and giving the bottom rung an extra quar…

They are going through that suffering for money. Giving raises that aren't too insultingly low gives them slightly more for that suffering and provides some additional well being by giving people hope that their lives will get better and that maybe it won't be so bad later. > If anything it sounds like it makes it even less economically viable to leave the dystopian environment they are in. Economically viable for th…

If Amazon unilaterally increases their compensation while keeping working conditions terrible: 1) They still won't be financially independent, capable of leaving the job 2) Other jobs that might not be as terrible will pay even less comparatively making it that much harder to leave

Those at the bottom deserve a better life by: 1) being able to afford all necessities (housing, healthcare, etc.) 2) not being subject to psychological torture at jobs they can't leave

Modest increases in compensation don't seem to address (1) effectively and do not address (2) at all which is my concern.

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