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Google users locked out after 15 years' use

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Re: Google users locked out after 15 years' use

#181
post #7

Being locked out from google account is one of my biggest fears in practical computer usage. Over the years I can't even tell how much I'm sunk into using tiny pieces of google's services, even though for most crucial things I tend to omit google and look for alternatives that are easier to handle in problematic situation. Mail is one of the things I'm most worried about.

As one who's never trusted my data to Google I really am curious why so many actually do so. Is the convenience truly that great that people are even prepared to gamble the loss of their data? Alternatively, why is it that some of us have always been mistrustful of Big Tech and most others not? They're completely opposite worldviews.

Most people don't see these articles, or know how to buy and manage their own domain. Most people want email that is easy enough to use and generally functional and stops them having to see spam. We're all in a bit of a bubble where we've seen enough to be wary, but most people haven't.

Re: Google users locked out after 15 years' use

#182
This terrifies me. I recently signed up for Google One just to mitigate the lack of support if I were to lose access to my account. Perhaps the other thing to do is not comment using my account, which feels very wrong.

All of the other options have drawbacks too. With Fastmail or another provider, you're trusting another corp. Setting up your own involves a bunch of work and difficult to solve drawbacks like spam filtering. I'm also not sure that it's harder to compromise in the grand scheme of things. There are horror stories of people losing domains too.

I think this is a prime case of out of touch governments failing to keep up with regulations. My email is part of my identity at this point and more valuable than any of the plastic that has been assigned to me by the govt. I can't think of much in my life that would be more painful to lose than that email address. Yet, we are all so powerless...

Re: Google users locked out after 15 years' use

#183
A lot of comments about setting up your own domain but the cost is prohibitive to a lot a people:

- 1 to $5 a month, sometimes per address. It does pile up.

- no office suite of the level of google docs/office365

- need some basic know-how to do it

- price could go down but then you have to learn about dkim, spf, etc. not your regular customers/consumers thing. Not even your regular HN reader/participant thing.

edit:

- gmail to gmail works, no brainer and the UX is the same for everyone ; your own UX/provider will introduce hiccups

Re: Google users locked out after 15 years' use

#184
post #158

Earlier quoted context omitted.

You just connect your Google account in the Fastmail settings and they set everything automatically

I wonder how long this will last until Google finds a way to prevent the migration out...

GDPR specifies the right to data-portability. In Europe services have to provide data in a machine readable, commonly used format for export.

Re: Google users locked out after 15 years' use

#185
I've said and I will say it again: email providers should be treated as public utility services, like telephone services and you should be able to port your e-mail address to another provider, if you'd like: https://viorel.me/2020/2020-09-25-you-should-be-able-to-lega...

I've started this process a few months ago after 14 years of gmail and it's incredibly tedious and I'm not half done yet. I am trying to move my accounts on my new e-mail address. I'm lucky I have a password manager that lists most of my accounts

Re: Google users locked out after 15 years' use

#186
post #64

Moved to Fastmail years ago, because my spider sensors were telling me for years that I need to fear companies where I can’t reach a human to resolve conflicts / problems. - They have an excellent Email service, calendar and contacts management. Most important: At fastmail I get a very quick response from a human who will always help me very quickly. Also I use my own domain name so that I can move my Emails to a new…

I had a bit of an argument with a good guy who just couldn't understand why I wasn't willing to put all our new company's documents on Google. I convinced him (grudgingly) to use a setup much like this (we ended up with Box instead of Dropbox because I got sick of Dropbox trying to grab all my data). Seeing things from his perspective, I was amazed at how successful Google has been in convincing other businesses to t…

And if you are even on Office 365 Home account, you actually can interact with human support in case of issues.

Re: Google users locked out after 15 years' use

#187
post #64

Moved to Fastmail years ago, because my spider sensors were telling me for years that I need to fear companies where I can’t reach a human to resolve conflicts / problems. - They have an excellent Email service, calendar and contacts management. Most important: At fastmail I get a very quick response from a human who will always help me very quickly. Also I use my own domain name so that I can move my Emails to a new…

I had a bit of an argument with a good guy who just couldn't understand why I wasn't willing to put all our new company's documents on Google. I convinced him (grudgingly) to use a setup much like this (we ended up with Box instead of Dropbox because I got sick of Dropbox trying to grab all my data). Seeing things from his perspective, I was amazed at how successful Google has been in convincing other businesses to t…

"As a former Linux desktop user who lived through the whole MS antitrust thing, I find it absolutely bizarre that today, I'm much happier with Office 365 on the web, than I was with Google Docs."

Identially the same with me. Damn terrible turn up for the books, isn't it. It just illustrates how messy things have gotten and how we need to bring major change to the internet.

That said, for me Office 365 is a step too far. On Windows I still ocassionally use the 2003 version along with LibreOffice and the latter on all my Linux machines.

Re: Google users locked out after 15 years' use

#188
It should be illegal. Companies that provide public utility type services should be obliged to follow certain laws, one of them being that they are not allowed to shut people out from their own data. They could provide the service as read-only on alleged breach of terms (allowing the user to migrate) for example.

Shutting them out completely: just no.

Re: Google users locked out after 15 years' use

#189
post #139

Earlier quoted context omitted.

Google SSO is the best option to login into my country's e-government portal. The other options are: - Bank (requires subscription) - SIM card (requires subscription) - National ID card (requires reader plus a maze of Java applets) All of them suck badly. At least national ID has NFC so technically in future can be a bit easier.

He appears to be in NZ. Yes, I find that crazy.

No, they're not describing New Zealand. NZ doesn't have a national ID card. Also, they have their own system for SSO to government portals that doesn't use Google.

Re: Google users locked out after 15 years' use

#190

This article finally prompted me to do what I should've done a long time ago, which is to create a Fastmail account and begin importing my Gmail into it. I've seen this story far too many times, and no longer will I say "yeah but it'll never happen to me". Setting up the import was insanely easy, and my Fastmail account is now configured to enable me to send using my Gmail address from directly within Fastmail. Plus…

I recommend to use your own email domain with it. If you're ever locked out or want to switch, you can easily switch while keeping the same address.
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