Earlier quoted context omitted.
This may also stem from some union-busting messaging. One of the talking points that you see on anti-union posters and in videos is "unions get in the way of you talking to your manager, when you can talk to your manager directly you can address concerns straightaway with them." This reminds me of that.
Yes...and is that not factual? My experience being in a union tells me it is.
In some cases, it may be confrontational, but that's pretty unusual in my personal experience.