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I feel like im talking to the borg

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11–20 of 387 posts

Re: I feel like im talking to the borg

#11

... imagine this the other way. Imagine that "@rulesObeyer" is the one with the agenda. Imagine RO is paid by a competitor to spread misinformation and "stir the pot", then re-read the thread. Suddenly RO seems incapable of reason or adapting in the face of clear evidence against its assertions. It makes for a fun read. (Similarly, "anyone condemning this comment or defending @rulesObeyer must just be @rulesObeyer in…

Does rather show how important it is to have good personal heuristics for "this is a real person's account speaking authentically", which is very difficult to verify for strangers.

Re: I feel like im talking to the borg

#13
A real gem in there was the comment of "there is actually an open door policy at the FCs, which allows us to directly communicate with our managers if we have concerns or issues."

Think about that for a second. The fact that they feel that is notable to call out, saying they "actually" have that... implies that they believe it is normal to not have an open door policy, and not be allowed to talk to their managers about problems.

I have worked warehouse jobs at a couple points in my life, and it was always OK to talk to your manager. It wasn't a perk, it was just how things were.

Re: I feel like im talking to the borg

#14
I see people saying they are 'chat bots'; any evidence of this other than people's general feeling?

To me the FCA's came off like normal human beings who actually like their job a bit more than average (these people do exist). The people replying to them come off as infantile.

Re: I feel like im talking to the borg

#15
Can somebody explain how to parse the page linked here? This seems like deeplinking Intl the middle of a conversation.

Side note: it feels like Twitter specifically has done immeasurable damage to the discourse. Why does the communication have to be presented so confusingly? To an outsider it seems like it’s to create maximum outrage/confusion/dopamine response. That’s much scarier to me than a customer service team.

Re: I feel like im talking to the borg

#17
post #15

Can somebody explain how to parse the page linked here? This seems like deeplinking Intl the middle of a conversation. Side note: it feels like Twitter specifically has done immeasurable damage to the discourse. Why does the communication have to be presented so confusingly? To an outsider it seems like it’s to create maximum outrage/confusion/dopamine response. That’s much scarier to me than a customer service team.

Scroll up, hit the top, start reading.

Re: I feel like im talking to the borg

#18

That was so weird to read. If they are really free to say whatever they want can they talk trash about amazon and keep the ambassador job?

defo a bot, the fact they are using different account's to reply. super weird.

It seems like they’re using an enterprise account that has a bunch of sub accounts attached to it. It probably brings all replies and subtweets into a single feed that any of the “ambassadors” can have added to their queue to reply to.

Text-banking systems for political campaigns work like this, but those interactions are purely informational and aren’t intended to put a human face on anything. Applying it this way is. . . Very bizarre.

Re: I feel like im talking to the borg

#19

That was so weird to read. If they are really free to say whatever they want can they talk trash about amazon and keep the ambassador job?

They're not real, they're Twitter chat bots. That Amazon thinks this was a good PR move is truly astonishing.

It's not astonishing enough to make you doubt your analysis.
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