I remember reaching out to them a bunch of years ago (2012 or so) in order to ask them to host a stack overflow sub-site for our product (from a sizeable company). We were willing to pay quite a lot (because they had the premier UX for this kind of thing), but they weren't at all interested. They just told us to try to grow things "organically", because they had decided to focus 100% on open stuff. We weren't really…
see Get Satisfaction, actually a little older than stackoverflow
I've never personally seen a thriving Get Satisfaction instance. So maybe I'm being a little too hard on them. But I must've come across a hundred of them. I don't believe it's a well designed product.