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Groupon sales rep threatens restaurant with negative Yelp reviews

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Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#171
post #145

Earlier quoted context omitted.

Perhaps you're right, although that law doesn't make a lot of sense to me. Firstly, that first definition uses "unlawfully," which sounds circular to me. And if I'm understanding that description correctly, basically, you can't inform anyone that they have any incentive to do anything you desire. Bosses wouldn't be able to threaten to fire someone if they continue showing up to work late. Restaurant patrons couldn't…

"Bosses wouldn't be able to threaten to fire someone if they continue showing up to work late." The employer is paying the employee to provide a service according to rules that both parties agreed to when the employee was hired. Insisting that they show up on time isn't coercing the employee, since it's something they freely agreed to as a condition of their employment. "Restaurant patrons couldn't threaten to leave…

Maybe he's the one who's having an affair with his neighbor's wife, and he paid her for it, but wasn't satisfied?

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#172

Earlier quoted context omitted.

There's a big difference between dox'ing and re-sharing information that Andy Johnston posted publicly using his real identity. I haven't seen anybody posting his home address, identifying his relatives, harassing his friends, revealing private nicks, or really anything else that I'd associate with a 4chan style doxing.

I saw his cell number posted in here. There is no reason for that. I expected better out of this community.

Andy included that number in his original revenge communiqué, so again, not really a doxing.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#173

Earlier quoted context omitted.

I think I would have written a hardcopy letter to the CEO, cc:ing every member of the board of directors asking how they would protect my business from the slander. I don't see how the offending employee doesn't get fired, but I think I would have given the boss a way to make me whole before going public.

Nothing could compare to the positive publicity and support that Sauce is getting from the community for going public about the extortion instead of seeking private compensation. No way could Groupon could have offered them any "deals" that would bring them as much good publicity and customers as this event will. And it would be unethical for Sauce to seek compensation for keeping it private. What you suggest is more…

Good points. I wasn't thinking extortion in return, I was thinking, "Give them a chance to fix it before going public." I'd always like to fix a problem before a client goes public. And this would put the onus on the company to make sure that any bad reviews get taken down, rather than having to work through Yelp.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#174

Isn't this a protection-money racket (extortion) from a legal perspective? http://en.wikipedia.org/wiki/Extortion http://en.wikipedia.org/wiki/Protection_racket > "Extortion is a criminal offense of unlawfully obtaining money, property, or services from a person, entity, or institution, through coercion." > "In the United States, extortion may also be committed as a federal crime across a computer system, phone, by m…

I guess he can always go back to the Claremont Country Club.

http://www.linkedin.com/pub/andy-johnston/41/81/119

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#175

Earlier quoted context omitted.

We've had quite a few people defend them on previous threads about groupon with really positive experiences. They have tended to be places like paintballing or sky diving, things where the cost doesn't go up that much more with the more people who come. And who can upsell (paintballs, photographs). There's a technical business term for those businesses that I can't remember. But apparently they do do well out of grou…

Service-oriented businesses tend to have positive experiences. Pretty much anything where you may have somebody sitting around 1/2 their time doing nothing, just to make sure you've got coverage during all of business hours. Any money you recoup from that 1/2 of the time is money in your pocket. Anything with inventory costs (e.g. restaurants) have a much harder time. Food costs are a significant portion of the cost…

So would you say a carwash type business also make money off it? Cause they have inventory costs but also they are more service oriented?

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#176

Isn't this a protection-money racket (extortion) from a legal perspective? http://en.wikipedia.org/wiki/Extortion http://en.wikipedia.org/wiki/Protection_racket > "Extortion is a criminal offense of unlawfully obtaining money, property, or services from a person, entity, or institution, through coercion." > "In the United States, extortion may also be committed as a federal crime across a computer system, phone, by m…

This entire situation seems a bit backwards to me. As I read Andy Johnston's letter, I gather that 1) Trip hung up on Andy. 2) Andy thought this was rude. 3) Andy has a lot of friends in SF that use yelp. 4) Andy is going to tell his friends "how [Trip] treated [Andy] as well as [Andy's] feelings about the people who run Sauce." While this is unprofessional to say the least, I see no extortion or anything like it all…

[deleted]

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#177
post #145

Earlier quoted context omitted.

Perhaps you're right, although that law doesn't make a lot of sense to me. Firstly, that first definition uses "unlawfully," which sounds circular to me. And if I'm understanding that description correctly, basically, you can't inform anyone that they have any incentive to do anything you desire. Bosses wouldn't be able to threaten to fire someone if they continue showing up to work late. Restaurant patrons couldn't…

"Bosses wouldn't be able to threaten to fire someone if they continue showing up to work late." The employer is paying the employee to provide a service according to rules that both parties agreed to when the employee was hired. Insisting that they show up on time isn't coercing the employee, since it's something they freely agreed to as a condition of their employment. "Restaurant patrons couldn't threaten to leave…

Yes, I'm well aware of your descriptions, which is precisely my point. The description of extortion given above would include the first two things.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#178
post #177

Earlier quoted context omitted.

"Bosses wouldn't be able to threaten to fire someone if they continue showing up to work late." The employer is paying the employee to provide a service according to rules that both parties agreed to when the employee was hired. Insisting that they show up on time isn't coercing the employee, since it's something they freely agreed to as a condition of their employment. "Restaurant patrons couldn't threaten to leave…

Yes, I'm well aware of your descriptions, which is precisely my point. The description of extortion given above would include the first two things.

I think that's not true, due to the presence of the word "unlawfully". An employer or restaurant patron receiving the services that they paid for is not unlawful. However, taking money from your neighbor that he doesn't want to give you is unlawful.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#179
post #98
post #83

Earlier quoted context omitted.

Link seems gone already. Next time, take a screenshot, otherwise it's a bit hard to prove you were right - especially considering you are making claims about mentions of drug use.

A screenshot proves nothing: http://i.imgur.com/puRHX20.jpg

That is correct, but had he posted a screenshot while it was still possible to verify its authenticity, that could have been avoided.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#180
post #177

Earlier quoted context omitted.

Yes, I'm well aware of your descriptions, which is precisely my point. The description of extortion given above would include the first two things.

I think that's not true, due to the presence of the word "unlawfully". An employer or restaurant patron receiving the services that they paid for is not unlawful. However, taking money from your neighbor that he doesn't want to give you is unlawful.

But that part is circular. I want to know if a given act is unlawful.
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