Live data from Hacker News

Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

171–180 of 548 posts

Re: Apple users are being locked out of their Apple IDs with no explanation

#171
post #20

Apple says there is nothing wrong.[1] When your identity provider has total control over your life, and you signed away your right to sue for damages, this is what happens. [1] https://www.apple.com/support/systemstatus/

> All services are operating normally.

Error: 'normal' undefined.

;)

Re: Apple users are being locked out of their Apple IDs with no explanation

#172

In the future you have people living in excile because the conputer says no. Nobody understands why. Nobody knows how to fix it. The computer says no. Nobody gives a damn. You have no access to a bank account. No access to find a job. No access to get health care etc

Computers don't make mistakes: https://www.youtube.com/watch?v=wzFmPFLIH5s

Re: Apple users are being locked out of their Apple IDs with no explanation

#173

So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…

I bought an iPhone a couple of days ago, and was planning on using the weekend to finally migrate from my old Android phone. Luckily, I haven't even opened the box so I should be able to return it for a full refund. No way I'm spending over $1000 for this kind of experience.

Apple lets you return anything, opened and used, within 14 days.

Re: Apple users are being locked out of their Apple IDs with no explanation

#174

So i'm not the only one, huh. Got myself an iPhone, downloaded 2 apps, went to bed, woke up to a complete lockout. They unblocked me through a phone support request, after 18 hours, and then hit me with a fresh ban, not even 24 hours later. Account got permabanned after like 5 more calls, where they just started sending me a legal notice instead. The fact that your device can become a complete brick, because of an is…

I bought an iPhone a couple of days ago, and was planning on using the weekend to finally migrate from my old Android phone. Luckily, I haven't even opened the box so I should be able to return it for a full refund. No way I'm spending over $1000 for this kind of experience.

Google has done the exact same thing in the past, deleting Google accounts without warning (which is arguably worse because not only can you not access your phone backups but your email, calendar, drive, etc. is gone too).

Re: Apple users are being locked out of their Apple IDs with no explanation

#176
post #70

As a tip: use your AppleID to generate a secondary email that you use for your day to day email, while keeping the login email secret. The problem stems from nefarious groups getting a hold of email addresses and running distributed dictionary attacks. Apple’s response is to prevent all logins (including valid ones) from accounts that are under attack. Unlocking the account involves calling Apple, they’re not going t…

> The problem stems from nefarious groups getting a hold of email addresses and running distributed dictionary attacks.

Citation requested.

Re: Apple users are being locked out of their Apple IDs with no explanation

#177
post #92

Remember when you didn't need any fucking online account to use your computer? Pepperidge farm remembers.

Come join us in the free world of Linux (and related systems)... even if the wheel do pop off for like no reason some times.

It’s so nice when you can leave your computer alone for half a year, come back. And find that nothing has changed.

Re: Apple users are being locked out of their Apple IDs with no explanation

#178

I'm using my own domain for e-mail, but obviously I need another e-mail for registrar, hoster, etc. I used to use gmail for that, but recently switched to icloud as I thought gmail is too dangerous with Google banning people around. Seems Apple's no better. I have no idea how to untangle this dependency chain. I'm using registrar in my country, so if everything goes wrong, I can just contact them with my ID and hopef…

Fastmail is the best email provider in its own right, plus it's not Apple or Google. Their support is extremely responsive, even in technical matters.

FM support is indeed excellent. But FM service has issues e.g. search faults which mean labels may bring up different results on a different day.

Re: Apple users are being locked out of their Apple IDs with no explanation

#179

With risk of being spammy, this is probably the most relevant discussion I've seen so far on HN w.r.t my experience of being locked out from my Apple ID. I hope legislation will force Apple to step up and be more transparent / helpful. https://skogsbrus.xyz/dont-put-all-your-apples-in-one-basket...

From the timeline: > got my Macbook Pro from work and signed in to my Apple ID on it. Wouldn't this result in unintentional data sharing from the work device to your personal devices? (and vice versa)

Yes, do not do this.

Re: Apple users are being locked out of their Apple IDs with no explanation

#180

Earlier quoted context omitted.

You can add it the bucket of similar crap that nerds make when they don’t think to actually check if they’re building something that solves a problem that people actually want solved. The reality is that if you go to any family BBQ and start going on about the importance of self-hosting, I - someone that’s been working with computers my whole life - am going to roll my eyes and not be all that interested in the conve…

> This is all just some nerd’s out of touch pipe dream. Yes, though only because it's a lot of trouble to set up today. If it were completely commoditizated -- imagine one more button when setting up a new phone ("Choose where your data resides: Apple, Google, Facebook, Self hosted") and it was completely transparent then it would be used much more, especially if that's complemented by one of the nerds setting up e.g…

I used to think this. The Google, Apple, and Facebook options are the improved ergonomics solution. It just never pans out for these open solutions. I've been waiting decades for it things to get to that level, but it always ends up the same way - fiddling with servers.
Post reply on HN